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East Hills Chevrolet of Douglaston

Douglaston, NY

4.5
1,606 Reviews

240-02 Northern Blvd

Douglaston, NY

11362

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Showing 1,606 reviews

September 02, 2012

East Hills by far has been the best Chevy Dealership that I have dealt with. From the beginning we called and spoke to Wayne Dworkin. He has been friendly and patient with all our questions. The first tim More

by taz14076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WAYNE DWORKIN, SCOTT MANE, ANDRES
Sep 03, 2012 -

East Hills Chevrolet of Douglaston responded

Dear Taz14076, Thank you for your continued business and for taking the time to write this review of East Hills Chevrolet, Wayne Dworkin, and Scott Manes. We sincerely appreciate your loyalty and for the thoughtful comments you wrote for our team. Enjoy the AutoAwards program. This program was designed specifically to reward loyal customers like you. Thank you again for trusting East Hills Chevrolet with your business. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

August 26, 2012

I went in to check out the 2012 Cruze LS for lease. Dan was very friendly, professional, and exceptionally patient as I asked him for pricing on different combinations of features and models of the cars, a More

by alex.facile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brendler, Danny Brendler
Sep 03, 2012 -

East Hills Chevrolet of Douglaston responded

Dear Alex.facile, Thank you for your business and for leaving this review of Danny Brendler. I'm so happy to hear you got a great deal on a better car than you expected with a smaller monthly payment. Danny is a great asset to our team and we thank you for trusting East Hills Chevrolet with your business. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

August 24, 2012

Of all the car dealerships I have visited or bought/leased a vehicle, EAST HILLS CHEVROLET has proved to be OUTSTANDING!!! Graham was extremely friendly and helpful. Bob Schwarz was highly profe More

by Yola7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Calhoun, Bob Schwarz, and others
Sep 03, 2012 -

East Hills Chevrolet of Douglaston responded

Dear Yola7777, Thank you so much for your business and for taking the time to write this review of your experience at East Hills Chevrolet and of your sales team -- Graham and Bob. We really appreciate the feedback and I know they both will enjoy reading your thoughtful remarks. Thank you again for trusting East Hills Chevrolet with your business. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

August 22, 2012

Salesman Carlos was great. However the WORST WORST WORST experience came from when we were ready to finance the vehicle. My dad who has a credit score that's above average (Tier 1) was told that he is enti More

by jc241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 03, 2012 -

East Hills Chevrolet of Douglaston responded

Dear JC241, I just read your review. I'm glad we were able to earn your business, but I'm sorry the transaction didn't go as smoothly as you had wanted. I've asked my team about the 0% financing and they responded that 0% was not available on the vehicle you wanted. As far as the 3.99% APR and the payment goes, I'm glad this was addressed, but I would have wanted one of my managers to have gotten involved so that the numbers could have been double checked prior to any papers being presented or signed. Thank you for your kind remarks on your salesperson, Carlos Gomes. He is a big part of our team and he will appreciate your comments. We strive for a world-class experience at East Hills Chevrolet. I appreciate the opportunity to earn you business and also to learn where we fall short so that we can improve our level of service. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

August 10, 2012

We puchased a used 2010 Chev Camero a month ago. have had nothing but issues every since. The car shakes and pulls when you reach 60 mph. Shaking bad when applying the brakes. The tires were supposedly chang More

by myk1ds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Dworkin and Perry Katechis
Sep 03, 2012 -

East Hills Chevrolet of Douglaston responded

Dear AprilGist, I'm so sorry to hear about the trouble you're having with your vehicle. I know Perry spoke to our service manager, Lionel Scott, about the difficulties you've been having. Have you heard from Lionel at all? Would you kindly bring me up to speed with where you stand with the outstanding items? Thank you in advance. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

August 09, 2012

Scott and his crew were responsive and delivered what they promised. I would do busineas with this dealer again. Proud to own an American car. More

by Jbrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Manes
Aug 28, 2012 -

East Hills Chevrolet of Douglaston responded

Dear Jbrill, Thank you so much for your business. We sincerely appreciate your trust in us. I will pass along your kind words to Scott and the team. Best regards, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

August 03, 2012

All of the guys were so helpful while selecting my new vehicle and they showed me how to use everything! I feel comfortable with the deal that I got when I traded in my 2009 for a 2012! I felt very conf More

by MAFChevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham
Aug 05, 2012 -

East Hills Chevrolet of Douglaston responded

Dear MAFChevy, Thank you so much for your business and for taking the time to write this review of your team at East Hills Chevrolet. We strive for a world class experience. We know you have lots of choices for automotive needs, but we make every effort to provide an experience that stands out from our competitors. We look forward to seeing you in our service department for the unlimited $7 oil changes, free annual NYS inspections, and earning 15% of all that you spend toward a future new/used vehicle purchase. All the best, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

July 31, 2012

i leased 2 vehicles a traverse and cruze excellent service i went to the roslyn location i leased vehicled prior with joe and will go back again after these leases are up More

by joec1267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe Barreiro
Aug 05, 2012 -

East Hills Chevrolet of Douglaston responded

Dear joec1267, Wow! Thank you for your purchasing the Traverse and Cruze! We sincerely appreciate your business and for taking the time to write this review of East Hills Chevrolet of Roslyn and our sales manager, Joe B. I will forward your comments to him and the rest of the Roslyn sales team. Thank you again for trusting East Hills Chevrolet with your business. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

July 28, 2012

I found a car online at this dealership. When I went in to the dealership my salesmen Peter was friendly. The price of the car was very fair. When I bought my used car the dealership detailed my car, clea More

by lryan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Levy
Aug 05, 2012 -

East Hills Chevrolet of Douglaston responded

Dear lryan7, Thank you very much for your business and for taking the time to write this review of East Hills Chevrolet and of your sales consultant, Peter Levy. We strive for a world class experience at East Hills. We continually train and re-train our sales team to become the best in the industry. I will share your comments with Peter and the rest of the sales team. Thank you again for trusting your business to East Hills Chevrolet. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

July 27, 2012

All of the staff with whom I worked were excellent. Of particular superiority were Charlie Greenberg, my sales associate and Scott in Finance who handled my trade in sale. I also want to complement Perry More

by natetrog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie - Sales and Scott - Finance
Aug 05, 2012 -

East Hills Chevrolet of Douglaston responded

Dear Natetrog, Thank you for your business and for taking the time to write this fantastic review of East Hills Chevrolet and of the team that assisted you with your Range Rover. We strive for a world class experience at East Hills and we can only get better learning from our customers. I will pass your great comments along to our team at our Roslyn store. All the best, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

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