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East Hills Chevrolet of Douglaston

Douglaston, NY

4.5
1,606 Reviews

240-02 Northern Blvd

Douglaston, NY

11362

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Showing 1,606 reviews

November 27, 2012

This was the best experience I have ever had with any dealership. Everyone was friendly and eager to help me find the car that was perfect for me. All the sales people went out of their way to make it ha More

by joanna323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Calhoun
Nov 29, 2012 -

East Hills Chevrolet of Douglaston responded

Dear Joanna323, Thank you so much for your business and for taking the time to write this review of Graham Calhoun and East Hills Chevrolet. We appreciate your offer to send referrals. Don't forget that you get $150 in AutoAwards points for each referral who buys from us. You (or friends/family) can use these points to reduce your best price on a future new or used vehicle purchased from East Hills. We wish you all the best! Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 26, 2012

I owned a 2009 Chevy Malibu which I purchased from East Hills Chevrolet and Andy Boyes was my salesperson. I loved my car and the original experience of working with Andy. I have purchased and leased qui More

by jmdeprisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2012 -

East Hills Chevrolet of Douglaston responded

Dear Jmdeprisco, I don't think I've ever read an eloquent email such as yours. We really appreciate your business and the kind, thoughtful review of Andy Boyes and East Hills Chevrolet. Thank you for trusting us with your Malibu purchase. All the best! Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 23, 2012

My husband and I have visited many Chevrolet dealers over the years, and we finally feel like we can stop shopping around now. All the staff at this dealership were warm and welcoming, and appeared to work More

by catdavis03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2012 -

East Hills Chevrolet of Douglaston responded

Dear Catdavis03, Thank you so much for writing this wonderful review. We appreciate you trusting us with your business and Flavio and Bob really enjoyed reading your thoughtful comments. We wish you a wonderful holiday season and a stress-free return to normal following Hurricane Sandy. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 21, 2012

I purchased my first new car in 1982, and it was also a Chevy. After 30 years, I've now purchased my second Chevy. I lost my Pontiac in the storm, and shopped online via my insurance company's buying servi More

by PatC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Nadal
Nov 21, 2012 -

East Hills Chevrolet of Douglaston responded

Der PacC13, Thank you so much for writing such kind words about your experience here at East Hills Chevrolet and with your sales consultant, Juan Nadal. Juan is a great guy and I'm glad he had an opportunity to earn your business. We look forward to seeing you take advantage of the unlimited $7 oil changes that come with our AutoAwards program. Have a wonderful Thanksgiving! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 18, 2012

Mike Fresa, the salesperson assisted with our Equinox Mike Fresa, the salesperson assisted with our Equinox lease and took my daughter for a test drive. I got a great car, exactly what I wanted, at a p More

by violet.baum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2012 -

East Hills Chevrolet of Douglaston responded

Dear violet.baum, Wow! Thank you so much for leaving us this review. We strive for a world-class experience here and we sincerely appreciate you trusting us with your business. Mike and Scott will enjoy your thoughtful comments. We look forward to seeing you take advantage of the unlimited $7 oil changes that come with our exclusive AutoAwards program. Thank you again for your business. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 18, 2012

The overall service that I received was excellent. All of the employees were friendly and easy to work with. The employees gave me time to think with my family and were not pushy. They gave ma a great deal a More

by musyed97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kwong
Nov 19, 2012 -

East Hills Chevrolet of Douglaston responded

Dear musyed97, Thank you for your business and for taking the time to write this review of your experience at East Hills Chevrolet. We strive for a world-class experience and we thank you for trusting us with your automotive needs. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 17, 2012

We had a great experience with the team at East Hills Chevrolet. Drew Hannon was an excellent salesman. Extremely knowledgable and easy to work with. We were very impressed with the service and how qu More

by acice115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2012 -

East Hills Chevrolet of Douglaston responded

Dear acice115, Thank you for purchasing your Camaro from East Hills Chevrolet. We appreciate your business. Thank you also for taking the time to leave this review of your salesperson, Drew Hannon and your finance manager, Scott Manes. The two of them make a great team and we appreciate you trusting us with your automotive needs! We wish you all the best with your Camaro! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 14, 2012

The worst service ever. You in trouble if you there for anything else then oil change and they even f... That one too. The worst customer service, they should invest some of the money they made on us and t More

by Kasztan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 21, 2012 -

East Hills Chevrolet of Douglaston responded

Dear Kasztan, I apologize for your experience at East Hills Chevrolet. I have spoken to the service director and the general manager about your visit. Our technician should have rotated your tires during your visit, like you had requested. That was our fault and we should have been more diligent with the paperwork submitted by the service advisor. My service manager relayed that you also wanted us to eliminate a squeak you've been hearing with your vehicle. I was told the vehicle was purchased recently from another dealer and that it had 30K miles on it. I was informed that we took your vehicle on two test drives to identify the problem. My records indicate that you accompanied the technician on at least one of the test drives to properly identify the source. It was unfortunate that this issue was not covered by your vehicle's warranty and that there was a charge for diagnosis. I was told that this charge led to your frustration and that is why we waived the charge to diagnose the source of the squeak. The intent of our service manager referring you back to your selling dealer was not to minimize your troubles, but to provide an avenue whereby you could get the issue eliminated with no out of pocket expense. We sincerely apologize if you felt any other way. We strive for a world class experience at East Hills Chevrolet. We wish you the best with your vehicle. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

October 28, 2012

Alex is the only sales man that can get my business in that place... Very polite, responsive, and helpful... thank you very much Alex for all that you have done to assist me.... oh and the Greek Malaka.. More

by mapleleaf420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2012 -

East Hills Chevrolet of Douglaston responded

Dear mapleleaf420, Thank you so much for taking the time to leave this review. We sincerely appreciate your business and for writing such nice comments about Alex. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

October 28, 2012

Danny Brendler is the best! I got a great car, exactly what I wanted, at a great price. And, I did shop around: NJ, Westchester and also Queens. Don't waste your time, call Daniel and he will take care of More

by spetukhov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Brendler
Nov 19, 2012 -

East Hills Chevrolet of Douglaston responded

Dear Spetukhov, Thank you so much for trusting East Hills Chevrolet with your business. And thank you also for taking the time to leave this review of your experience with Danny Brendler. He's a super guy and a great asset to our team. Welcome to the family! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

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