East Hills Chevrolet of Douglaston
Douglaston, NY
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I went to lease a new car on the recommendatoin of Andrew Hannon. We met and haggled over a new car to lease and came up with a Malibu. After some discussion, Bob came over and helped with the lease proces Hannon. We met and haggled over a new car to lease and came up with a Malibu. After some discussion, Bob came over and helped with the lease process, especially the negotiated amount. I am very pleased with the efficiency and concern from both of these men. East Hills Chevrolet is the place to go. Thanks, Bill Grant More
Joyce Gold and Rob the manager were fantastic !!! This Joyce Gold and Rob the manager were fantastic !!! This was the very first time I purchased a car and everyone at East Hills Chevrolet made it a pleas Joyce Gold and Rob the manager were fantastic !!! This was the very first time I purchased a car and everyone at East Hills Chevrolet made it a pleasurable experience by making sure that they explained all aspects of the sale and they had a no pressure approach with 100% transparency. I feel confident about the price I paid for my vehicle and I will certainly recommend them to family and friends in the future. More
It was an overall pleasant buying experience. Sonia Cantillo was a very professional yet personable sales representative. She as well as the entire staff were very knowledgable in their field and I loo Cantillo was a very professional yet personable sales representative. She as well as the entire staff were very knowledgable in their field and I look foward to doing business with them in the future. More
We appreciate d the fact they worked with us and helped us find a good deal. Juan Nadal was great. Great experience and we are very happy with our new car. us find a good deal. Juan Nadal was great. Great experience and we are very happy with our new car. More
Leased my 2013 Chevy Volt from Juan Nadal who was a pleasure to work with. My experience with the dealership and the service dept. in particular was nothing short of horrible in the six months I have h pleasure to work with. My experience with the dealership and the service dept. in particular was nothing short of horrible in the six months I have had the car. Love my Volt, Dislike East Hills. No respect for the customer whatsoever. My first service appointment I schedule for early morning as a wait appointment, the mechanic who was to do the work was a no show. They didn’t tell me he was MIA until an hour had passed. The third time I needed warranty service similar situation. Mechanic was not available and again I had to leave the dealership without the work done and my time wasted. The most recent experience they had my car for four days and only after I demanded my car back did they tell me the reason for the delay was the mechanic got sick. WTF?? Maybe East Hills needs another qualified mechanic and some lessons on how to manage the team and client experience. I have owned Jaguars, BMW's, Toyotas, Honda, Volvos, Infiniti and Mercedes. If you took all my negative experiences with these cars it doesn't add up to the nonsense at this dealership. Maybe a change in management is needed but the dealership owner who is in Turks and Cacaos at the moment doesn't have a clue. I should have gone for the TESLA. My bad. More
Joyce was very knowledgeable about all the vehicles, in the showroom, which made it easier for us to decide which was best for our needs. When we went to pick up our vehicle, Joyce went out of her way to the showroom, which made it easier for us to decide which was best for our needs. When we went to pick up our vehicle, Joyce went out of her way to explain the different components and how to set them up. Joyce was truly a pleasure to work with and would highly recommend her. More
East Hills chevy was an easy car buying experience. I knew what I wanted when I walked in and Danny guided me through the process. He was easy going and was not a "pushy" car salesman. He knew his prod knew what I wanted when I walked in and Danny guided me through the process. He was easy going and was not a "pushy" car salesman. He knew his product and was very thorough. I'll definitely recommend East Hils over those car dealerships that scream crazy and annoying promises through the tv. More
It was a pleasant experience,, Sonia Is a great sales It was a pleasant experience,, Sonia Is a great sales person,she did every thing she could in a very professional matter,,, ill always be great full f It was a pleasant experience,, Sonia Is a great sales person,she did every thing she could in a very professional matter,,, ill always be great full for meeting such a nice person,,,, Thank You ASSEM MOUSA More
Jonathan Rad was very helpful when we picked up our new Equinox. He took as much time as needed to carefully and explicitly explain the onstar system, the navigation system, and the touch screen, the rever Equinox. He took as much time as needed to carefully and explicitly explain the onstar system, the navigation system, and the touch screen, the reverse screen, etc. He also synched our cell phones directly into the car's blue tooth. And he was very clear and easy to understand. Very patient with our questions. Bob Schwarz was also very helpful during the time we ordered our car and the time it was received. More
I had a wonderful experience with East Hillls Chevy. Joyce, Daniel and Wayne were professional and very helpful. Due to my work schedule, I was not able to pickup the car until after business hours and Joyce, Daniel and Wayne were professional and very helpful. Due to my work schedule, I was not able to pickup the car until after business hours and they waited for me without complaint. Good People! More