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East Hills Chevrolet of Douglaston

Douglaston, NY

4.5
1,606 Reviews

240-02 Northern Blvd

Douglaston, NY

11362

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Showing 1,606 reviews

March 23, 2013

I went to lease a new car on the recommendatoin of Andrew Hannon. We met and haggled over a new car to lease and came up with a Malibu. After some discussion, Bob came over and helped with the lease proces More

by bjmg84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2013 -

East Hills Chevrolet of Douglaston responded

Dear Bill, Thank you for your recent Malibu purchase. We appreciate your business and for the time you took to write this review of Andrew Hannon and our sales process. Welcome to our family! Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

March 23, 2013

Joyce Gold and Rob the manager were fantastic !!! This Joyce Gold and Rob the manager were fantastic !!! This was the very first time I purchased a car and everyone at East Hills Chevrolet made it a pleas More

by selenamorales78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat, Rob Amendola, Joyce Gold
Apr 02, 2013 -

East Hills Chevrolet of Douglaston responded

Dear selenamorales78, Thank you so much for purchasing a new vehicle from East Hills Chevrolet. We appreciate your business and we welcome you to our family. Don't forget to take advantage of the unlimited $7 oil changes and free NYS inspections that come with your AutoAwards membership. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

March 22, 2013

It was an overall pleasant buying experience. Sonia Cantillo was a very professional yet personable sales representative. She as well as the entire staff were very knowledgable in their field and I loo More

by Ahmedandcynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2013 -

East Hills Chevrolet of Douglaston responded

Dear Ahmedandcynthia, Thank you for trusting East Hills Chevrolet and Sonia Cantillo with your vehicle needs. We realize you have lots of choices for dealers and we appreciate your business. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

March 21, 2013

We appreciate d the fact they worked with us and helped us find a good deal. Juan Nadal was great. Great experience and we are very happy with our new car. More

by aea24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Nadal
Apr 02, 2013 -

East Hills Chevrolet of Douglaston responded

Dear aea24, Thank you for purchasing a vehicle from East Hills Chevrolet. Welcome to our family! Now let us spoil you with unlimited $7 oil changes with our AutoAwards rewards club. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

March 19, 2013

Leased my 2013 Chevy Volt from Juan Nadal who was a pleasure to work with. My experience with the dealership and the service dept. in particular was nothing short of horrible in the six months I have h More

by autouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Service Mgr. Jamie Dealership GM, Juan Nadal
Apr 02, 2013 -

East Hills Chevrolet of Douglaston responded

Dear autouch, I'm so sorry for your troubles and your frustration with East Hills Chevrolet. You are right. We strive for a world-class experience, but after reading your review and speaking with Ed Collura, our Service Manager, it is evident that we let you down - repeatedly. You make valid points about our Volt-certified mechanic and our communication. Your time is valuable and we did not respect this. We will be more aggressive in our search for Volt-certified technicians to improve the automobile ownership experience. Furthermore, we will be working with our team to keep customers better informed about the status of their vehicles. We appreciate your feedback and we will strive to make our business better. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

March 15, 2013

Joyce was very knowledgeable about all the vehicles, in the showroom, which made it easier for us to decide which was best for our needs. When we went to pick up our vehicle, Joyce went out of her way to More

by paphian1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joyce Gold
Apr 02, 2013 -

East Hills Chevrolet of Douglaston responded

Dear paphian 1, Thank you for trusting East Hills Chevrolet with your business and for taking the time to write this review of your salesperson, Joyce Gold. Joyce is one of our most successful salespeople and I'm pleased you had an opportunity to work with her. We wish you all the best with your new vehicle. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

March 12, 2013

East Hills chevy was an easy car buying experience. I knew what I wanted when I walked in and Danny guided me through the process. He was easy going and was not a "pushy" car salesman. He knew his prod More

by Jkelly7477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Brendler
Mar 14, 2013 -

East Hills Chevrolet of Douglaston responded

Dear Jkelly7477, Thank you for your vehicle purchase and for selecting East Hills Chevrolet as your dealer. Danny is a great asset to our team and we appreciate the feedback on your experience. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

March 12, 2013

It was a pleasant experience,, Sonia Is a great sales It was a pleasant experience,, Sonia Is a great sales person,she did every thing she could in a very professional matter,,, ill always be great full f More

by amousa21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Cantillo
Mar 14, 2013 -

East Hills Chevrolet of Douglaston responded

Dear Assem Mousa, Thank you for purchasing a vehicle from East Hills Chevrolet and for taking the time to write this wonderful review of your salesperson Sonia Cantillo. We look forward to assisting you in the future. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

March 12, 2013

Jonathan Rad was very helpful when we picked up our new Equinox. He took as much time as needed to carefully and explicitly explain the onstar system, the navigation system, and the touch screen, the rever More

by KStandig123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2013 -

East Hills Chevrolet of Douglaston responded

Dear KStandig123, Thank you for trusting your Equinox purchase to East Hills Chevrolet and Jonathan Rad. We continually work with our team to sweat the details and we appreciate your feedback on Jonathan's delivery of the vehicle to you and the overall sales process from the time you placed your order. Welcome to the East Hills family! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

March 07, 2013

I had a wonderful experience with East Hillls Chevy. Joyce, Daniel and Wayne were professional and very helpful. Due to my work schedule, I was not able to pickup the car until after business hours and More

by loudalessio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Brendler, Joyce Gold
Mar 14, 2013 -

East Hills Chevrolet of Douglaston responded

Dear loudalessio, We love to get this kind of feedback. Thank you for choosing East Hills Chevrolet as your Chevy dealership. And thank you also for recognizing our team of Joyce, Danny, and Wayne. We strive to be world-class and we appreciate your kind sentiments. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

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