East Hills Chevrolet of Douglaston

We still have to come in to have the seatbelt extender installed (which Juan said was included in our paid cost). If that goes well then we will be completely satisfied with Juan's service. He was friendl installed (which Juan said was included in our paid cost). If that goes well then we will be completely satisfied with Juan's service. He was friendly and very informative about the Traverse. Actually since he took time with us that very first visit to explain the car and give us a test drive, it changed my mind toward the Traverse and away from a Ford I thought I really wanted. After the purchase he went the extra mile and explained the On Star, Bluetooth, radio, all the buttons & seat pulls and adjustments throughtout instead of just having us figure it out with the manual. That kind of stuff is what will have us recommending him to our firends. FYI: my husband is a retired bus driver and real car guy with lots of car guy friends. He now has Juan's card in his wallet for referral. In the interest of full disclosure, there was one point towards the end of our first meeting when (after Juan spoke with the money guy) he came back to us and pushed for us to sign right then and said the deal was only good if we signed right then, even though our lease to lease advertisement (which got us to come in for a look) said it was good until Friday, May 31st. That annoyed us and I got upset and almost walked away (figuring I had the Ford place to still see). Juan stayed calm and backtracked on the aggression (which we felt the money guy pushed him into anyway) and with his very endearing personality and his reviewing the deal agian was able to get us back on track. He followed up with the appropriate phone calls, knowing we went to the Ford place the next day, letting us know he was available to answer any other questions we had about the car or the deal. Basically he functioned as a very good sales person with just enough pushyness to not blow the deal and just enough very good customer sevice to make the deal. We would work with him again and recommend him to our family and friends. Yes we are completely satisfied with Juan and East Hills Chevy. We look forward to enjoying our brand new Traverse. Thanks. More

From the moment I walk thru door of East hills Chevrolet to I was driving away with my new car it was a pleasant experience I originally worked with Daniel Brendler thru internet then at place . he was to I was driving away with my new car it was a pleasant experience I originally worked with Daniel Brendler thru internet then at place . he was very helpful and informative,gave me a test drive ,then explain the cars many features Durning the process of getting the car ready I worked with Charles Robertson.he help to explain how the process would work and what I need to get for him.Charles call several times to update me and greeted me when I arrived to pick up car...He made the process simple and easy and I had my car and was leaving in a shortest amount of time More

I have bought and leased cars in the past and I must say that all salespeople should follow in Graham's footsteps. My husband has always come with me when I have leased or bought cars and I would always ge that all salespeople should follow in Graham's footsteps. My husband has always come with me when I have leased or bought cars and I would always get upset and offended when salespeople would ignore me and only talk to my husband. I have even walked out of a dealership for being ignored. Graham is so pleasant to work with, he doesn't pressure you and is willing to work with you. I knew I wanted the Equinox, but did not want the sunroof or the navigation system. I wanted the car in blue with black and gray leather seats. Graham did not pressure or try to talk me into getting what I did not want. Graham ordered the car exactly the way I wanted it. Yes, I did wait 8 weeks for it to come in, but it was well worth the wait. I would highly send anyone I know looking to buy a Chevrolet car to Graham. More

Joyce was friendly, helpful, reliable, a pleasure to deal with. She was clear about the price and terms, and answered all of our questions. We look forward to our lease renewal as we will have a chance to se with. She was clear about the price and terms, and answered all of our questions. We look forward to our lease renewal as we will have a chance to see Joyce again! More

What an amazing experience. These people are all professionals, knowledgeable and not pushy at all. The financing went smoothly and we literally got the car the same day that we signed. Andrew was a professionals, knowledgeable and not pushy at all. The financing went smoothly and we literally got the car the same day that we signed. Andrew was a true gentleman and very friendly. Ask for Andrew. Shop around and then go there. You will know you are getting thr best deal. More

Bob Poulos was very professional, very friendly and easy to work with. My husband and I are very pleased with the time he spent with us to take a test drive and make sure we were comfortable with the 2013 M to work with. My husband and I are very pleased with the time he spent with us to take a test drive and make sure we were comfortable with the 2013 Malibu. He listened to us fully in terms of where we needed to be financially and made the numbers work for us. We appreciate his being upfront and honest. It's the best experience we've had with a salesman/dealer. We've only had the car a few short hours and it's hard to enjoy it in the rain, but we're confident it was the right choice. So far loving the ride!! I will recommend to others. More

Our salesman, Jonathon Rad, was excellent. He was extremely knowledgeable and listened to what we had to say. Bob Schwarz the sales manager priced things out for us as many ways as we asked, and Dav extremely knowledgeable and listened to what we had to say. Bob Schwarz the sales manager priced things out for us as many ways as we asked, and Dave Del Vecchio made the leasing process easy. More

I recently purchased my Chevrolet Malibu 2010 through salesperson John Flynn. I soon as I walked in the dealership I received first class treatment. John is a cool salesperson, very professional, courteo salesperson John Flynn. I soon as I walked in the dealership I received first class treatment. John is a cool salesperson, very professional, courteous and trustworthy. He took the time to listen and assist me in purchasing my Malibu instead of trying to sell me. I have never felt more comfortable in a dealership and I’ve been in several. Not only did I receive a fantastic price on my super clean, low mileage, Malibu, the service plan is so outstanding that it wouldn’t have made sense to purchase it anywhere else. John took the time to break down everything from costs to warranty, free service offers, and discounts. Even after insurance complications arose on my part, John and staff went beyond reasonable expectation to make sure that I was able to drive away in my Malibu the same day. I can’t thank him enough for his patience and excellent customer service. Special thanks to Scott Vigoda, sales manager, who took the time to introduce himself and make me feel at home. We spoke about my Malibu’s future service needs. I was impressed to say the least. Also special thanks to Joyce Gold who got me the best financing percentage on my car loan, even though my credit isn’t so great. Special thanks to Perry Katechis, sales manager, an all-around cool guy who didn’t mind where I parked my old car. Perry also assisted me with my insurance and made sure I was able to drive away with my Malibu the same day. Overall, this dealership is fantastic, the people are fantastic, and I’m glad I found them. More

We came here to purchase a new car. Danny was very helpful from the minute we contacted the dealership, and spent a lot of time educating us about different cars and options. When we went to pick up helpful from the minute we contacted the dealership, and spent a lot of time educating us about different cars and options. When we went to pick up our car, he also spent a lot of time showing it to us and was very helpful with our questions. We are very happy with the car that we ended up purchasing, and will not hesitate to go back. More

Our experience at East Hills Chevrolet was exceptional! The environment was pleasant, friendly and easy going, not like your typical car dealer. The staff was outstanding and extremely kind, they worked wi The environment was pleasant, friendly and easy going, not like your typical car dealer. The staff was outstanding and extremely kind, they worked with us and made our experience buying a car as smooth as possible. It was quick and easy and exactly how you would want it to be! We love our new vehicle and feel we got a great deal on it and the perks that come with buying from this dealership are also greatly appreciated! I would definitely recommend this dealership to others! More