East Hills Chevrolet of Douglaston
Douglaston, NY
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The dealership had a huge selection of cars to choose from and the people their were great from the salesman (Ricardo) ,to the managers who worked with you and help you get the best deal possible.. This from and the people their were great from the salesman (Ricardo) ,to the managers who worked with you and help you get the best deal possible.. This was the first time I went to a dealership and left the same day with my new car! I have already recommended this dealership to friends... More
Anita was very professional, helpful and courteous. When we first visited the showroom, she promptly greeted us and showed us all the models. We expressed an interest in an Equinox, she showed us what was we first visited the showroom, she promptly greeted us and showed us all the models. We expressed an interest in an Equinox, she showed us what was available. She recommended we come back for a test drive. She did not harasses us at home with phone calls, which we appreciate. We returned to her an purchased the car. Give her a raise!!! More
I visited the East Hills location to purchase my brand new Chevy Malibu and my sales person Anita was extremely helpful. Not only did she answer my questions in a timely matter, but she made sure to follo new Chevy Malibu and my sales person Anita was extremely helpful. Not only did she answer my questions in a timely matter, but she made sure to follow up with me on which companies would approve me for my loan. She is an asset to your company. I will tell all of my friends and family to purchase from you in the future. Thank you for such a pleasant experience, and thank you so much Anita for your great customer service, friendly persona, knowledge on the brand, and quick-efficient service. More
I originally thought I would lease and turn in my present car. After realizing the cost of leasing would not fit with my budget, Alex suggested an alternative for which I am very happy. He showed me severa car. After realizing the cost of leasing would not fit with my budget, Alex suggested an alternative for which I am very happy. He showed me several gently used cars (fleet) and I opted for a 2012 Impala. I was driving a 2004 Impala and loved it. I needed a car with a large trunk for a wheelchair. This was perfect and the price was right. I really appreciate the time and effort Alex spent with me and on the second visit I brought my husband. He was very kind to my husband, who has Parkinson's disease and did everything to make things easy for him. He brought the cars he thought might be of interest, right to the front door so my husband wouldn't have to walk. Alex showed me how to program Bluetooth. Something I had no knowledge of. And helped me program the On Star feature. There is so much to learn about a new car. I know that if I went back every week with another question Alex would take the time to answer my needs. I thank him for his patience. More
My experience with East Hills Chevrolet was terrific from the moment I walked in to the showroom to the day I drove home in a new Equinox. Anita, Charles and David were extremely professional and helpful in the moment I walked in to the showroom to the day I drove home in a new Equinox. Anita, Charles and David were extremely professional and helpful in all aspects...from test driving different vehicles, competitive pricing, discussing options for vehicles, and making sure all paperwork was complete. It truly made getting a new car a pleasant experience. I will definitely be back to East Hills Chevrolet of Douglaston and I will recommend them to everyone. Thank you East Hills!!! More
JOYCE AND ROB WERE THE BEST!!! I WALKED IN AND HAD IMMEDIATE SERVICE. JOYCE SHOWED ME ALL THE CHOICES OF CAR AND I FELL IN LOVE WITH THE TAHOE WHICH I NAME BARACK ROB MADE SURE I HAD NEW TIRES AND EV IMMEDIATE SERVICE. JOYCE SHOWED ME ALL THE CHOICES OF CAR AND I FELL IN LOVE WITH THE TAHOE WHICH I NAME BARACK ROB MADE SURE I HAD NEW TIRES AND EVERYTHING WAS PERFECT AND EVEN DELIVERED IT TO MY HOUSE ON TIME A+++++++++ CUSTOMER SERVICE THEY TREATED ME THE BEST AND I WILL FOREVER BE THANKFUL AND WOULD RECOMMEND THEM TO ALL MY FRIENDS AND FAMILY. More
My experience with the dealership assisted me with making a smooth buying experience. The salesman exhibited professionalism and knowledge of the vehicle which solidified my purchase. a smooth buying experience. The salesman exhibited professionalism and knowledge of the vehicle which solidified my purchase. More
I would like to add one more review of this dealership because I just had another experience after the first review. Once they were notified that I had submitted a negative review, after NOT CALLING ME O because I just had another experience after the first review. Once they were notified that I had submitted a negative review, after NOT CALLING ME ONCE when I sent an application for a vehicle (And I had called several times and spoken with David and Scott who told me they would call me back right away and never did). IMMEDIATELY I was called after submitting my review by Cat Rivera. Cat Rivera had emailed me after my application submission and had written in the email she would submit the application and call me later that night. Well, I never got a call back from her. I never spoke with the woman. But she called me after my review and blatantly lied to me saying that she did speak with me and that she had informed me that the vehicle I applied for had a deposit on it, and they never ran my credit. Funny thing is when I spoke with Scott he said my application was pending bank approval. Basically everyone was lying and she was calling me and lying to me probably to save face. Maybe the conversation was being recorded and she was adamant about insisting she had spoken with me. Whatever. Two horrible experiences with this company within 2 days time. Stress I didn't need. BEWARE!!!! More
I walked into the dealership with not expecting much, although Ricardo siad that he could put me in a car. Ricardo showed me the car that I was interested in and we went for a test drive. He was pleasa although Ricardo siad that he could put me in a car. Ricardo showed me the car that I was interested in and we went for a test drive. He was pleasant and didn't try to show me anything that I wasn't interested in. He listened to what I used the car for and what I liked about the car that I was currently driving. When it came time for financing, I can't explain how she did it, but Maritsa brought my car note down by $100!!!. The entire experience was great and I have already recomended several friends. Thanks guys, you made the experience a real pleasure. I know that I will always go to you first with all of my car needs! More
Perry Katechis has to be the most professional, friendly, best customer service sales person in the industry. Thank you for guiding me in the right direction when I was leasing my 2nd Equinox. I look forwa best customer service sales person in the industry. Thank you for guiding me in the right direction when I was leasing my 2nd Equinox. I look forward doing business with you in the near future for my daughters 1st car. Best, Anna Y. Reices More