East Hills Chevrolet of Douglaston

Great, professional People, nice atmosphere , I have very good experience with Alex Stashenko, the best salesmen , in New York area. I boat 2 car’s already good experience with Alex Stashenko, the best salesmen , in New York area. I boat 2 car’s already More

Great service from Juan Nadal Had a great experience buying a used Equinox. Juan was knowledgeable and friendly, but not overly so that you ever felt that he wasn't genuine. We n Had a great experience buying a used Equinox. Juan was knowledgeable and friendly, but not overly so that you ever felt that he wasn't genuine. We never felt like he was pushy. I would highly recommend the dealership and especially Juan. More

Horrible Service from a terrible dealer Coming from someone who never puts in a bad review, this may be the worst car dealer I ever had the misfortune of dealing with, My 2 year old Suburban Coming from someone who never puts in a bad review, this may be the worst car dealer I ever had the misfortune of dealing with, My 2 year old Suburban had to be brought in for a potential transmission issue, which should never have happened with a new car. With that said, a repair that was suppose to take 1.5 days took 4. The car sat an entire day without being test driven when i was told at 5PM that it was finally test drive and that it could be a bad transmission (which we knew already). Other than one call from Keith (advising me that the $1000 fix is a good thing), i was told the car would be ready potentially by the end of the day. Never received a call that day or the next day until I called multiple times, put on hold, then sent to some answering service. When I finally got through, the answering agent had no idea that the car was fixed. Finally, when Keith took my call (allegedly busy helping others I was told), he informed me that I could come in an hour. I am not one of those annoying customers who call every half hour. I waited an entire day and a half before I was "forced" to call for an update. I am not a chronic complainer. Rather, I am a loyal GM/CHEVROLET buyer who is total frustrated by this dealer and their excuses for poor customer service and slow repair times. The only recommendation I would give for this dealer is to avoid them at all costs. More

Purchased a vehicle from this place & dealt with Gordon Calhoun as the salesperson. Overall good experience. Hes pretty much straight forward & that's what I wanted . Would definitely deal with him in the Calhoun as the salesperson. Overall good experience. Hes pretty much straight forward & that's what I wanted . Would definitely deal with him in the future again More

EXCELLENT Sonia Thank You for all these years of excellent service. You Are A Pro at what you do. I enjoy working with you and your team. Sonia Thank You for all these years of excellent service. You Are A Pro at what you do. I enjoy working with you and your team. More

Excellent I have deal with Sonia for the past 6 years and she is my lady to go. I have no regrets so far. She is ethical, caring a pleasure to work with her. I have deal with Sonia for the past 6 years and she is my lady to go. I have no regrets so far. She is ethical, caring a pleasure to work with her. Thank You Sonia and your Team Yudi Alvarado More

Went to east hills Chevy with a problem. Was treated like a VIP from the time I walked in. Have always dealt with Sonia. She is amazing and caring. Helped me above and beyond. Great woman to deal with a VIP from the time I walked in. Have always dealt with Sonia. She is amazing and caring. Helped me above and beyond. Great woman to deal with More

Re-Leased a 2020 Equinox - "Gus" Q & Manager Lev EXCELLENT! I leased my 2nd car from Gus Q last week, I enjoyed working with him and appreciate his candid no-pressure style. His manager Lev perfectly compliment I leased my 2nd car from Gus Q last week, I enjoyed working with him and appreciate his candid no-pressure style. His manager Lev perfectly compliments him to create a straight to the point price and non-pressured decision. They both listened to my goals/concerns and when the decision needed to be made Lev came over and sat with me and we worked out the deal. I highly recommend East Hills Chevy of Douglaston they are up front and honest. Basic things you would think other dealers would have figured out by now! Thanks guys, don't ever change!! More

Don't tell a customer you'll pay something and then don't. I was told that the dealership would pay a fee listed as a result of returning my leased car in. After talking to them for a second time and then talk I was told that the dealership would pay a fee listed as a result of returning my leased car in. After talking to them for a second time and then talking to GM financial, I will not be receiving a payment for the fee. As someone who has worked in management for customer service if someone says they are going to do something you should be held to your word. Don't tell customers you will do something and then not do it. I was also treated very disrespectfully by Gordon, the lease inspection associate whom I felt was inconvenienced by me showing up to the dealership when I did. The whole time he was trying to shove me out of the dealer and not allow me to get a simple request done. After lying to me multiple times, I was able to get what I needed performed. The customer should never be an treated this way and it is why I will never buy/lease a car from them. More

Best dealership,make me best choice.Charles Robertson，he Best dealership,make me best choice. Charles Robertson，he is very gentlemanly, very friendly,very enthusiastic ,very good agent! Best dealership,make me best choice. Charles Robertson，he is very gentlemanly, very friendly,very enthusiastic ,very good agent! It’s important to make money yourself, but it’s more important to help your customers save money. More