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East Hills Chevrolet of Douglaston

Douglaston, NY

4.5
1,606 Reviews

240-02 Northern Blvd

Douglaston, NY

11362

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Showing 1,606 reviews

November 29, 2013

Ingrid was great to work with...very pleasant and concerned for my needs. Helped me look over used vehicle I was interested in and assured me it was a quality pre-owned. Finance woman was helpful i More

by thelowes5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2013 -

East Hills Chevrolet of Douglaston responded

Dear thelowes5, Thank you for purchasing your vehicle at East Hills Chevrolet of Douglaston. We appreciate your trust in us and we wish you the very best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 29, 2013

Salesman was courteous. Salesman carefully reviewed all Salesman was courteous. Salesman carefully reviewed all operational, inspection and maintenance for the vehicle. Salesman was very patient. Salesman p More

by JamesConway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Nadal
Dec 14, 2013 -

East Hills Chevrolet of Douglaston responded

Dear JamesConway, Thank you very much for taking the time to write this review of your experience with East Hills Chevrolet. We appreciate your comments and we wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 28, 2013

The minute I stepped into the dealership I was greeted by the sales woman Ingrid. She is a top professional and is very friendly. She's was very knowledgeable with the Volt I purchased. She took the extra More

by puntilla2869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid Grullon
Nov 29, 2013 -

East Hills Chevrolet of Douglaston responded

Dear puntilla2869, Thank you for purchasing your Chevy Volt from East Hills Chevrolet and for taking the time to write these kind remarks about your salesperson, Ingrid Grullon. We appreciate your business and we wish you a low cost, high mileage Volt experience. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet of Douglaston pwolhar@ehchevy.com

November 21, 2013

The staff was Very nice staff. Answered all my questions and was patient with me. This is my second vehicle purchased and will use them again. More

by ciscodkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2013 -

East Hills Chevrolet of Douglaston responded

Dear ciscokd, Thank you for your continued loyalty to East Hills Chevrolet. We appreciate your business and we hope you will take advantage of the unlimited $7 oil changes that come with your enrollment in our exclusive AutoAwards loyalty program. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 20, 2013

Purchasing a new vehicle can be so stressful , however, my experience at East Hills was probably the best car buying experience I have ever had. Everyone was very helpful, professional, caring, and friendl More

by bethlkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2013 -

East Hills Chevrolet of Douglaston responded

Dear bethlkm, Thank you for purchasing your vehicle at East Hills Chevrolet of Douglaston. We appreciate your business and the callouts to your salesperson, Anita Stroble, and our management team. We welcome you to our family. Have a wonderful Thanksgiving! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet of Douglaston pwolhar@ehchevy.com

November 08, 2013

Terrible. I had Dennis as a sales rep and he barely helped. After giving him my ideal price for a cruze he didnt bother to work around with it. He was very stern with his offer and wasnt very helpful t More

by Cnatt93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Kwong
Nov 08, 2013 -

East Hills Chevrolet of Douglaston responded

Dear Cnatt93, I just read your review and I spoke to Dennis Kwong to identify who you are. He has no recollection of you coming into our dealership. I've spoken to our managers and they've asked me to reach out to you. We are committed to a world class experience. We've been named DealerRater Chevy dealer of the year for 2011 and 2012 due to our willingness to reach out to customers and work with them. I'm very confused about what your wrote in your review. You mention you presented an "ideal price" and that Dennis didn't bother to work around with it. Yet in your next sentence you said Dennis was very stern with his offer. East Hills Chevrolet sells a lot of vehicles and our pricing is very aggressive. I cannot determine what your ideal price was in relation to the offer presented by Dennis on the Chevy Cruze. We would like to earn your business; however, if there is no way we could meet your ideal price, we have to agree to part ways and wish you the best of luck with your vehicle search. If you would like to speak to one of our managers, I would ask that you reach out to our general manager, Jamie Franklin, by emailing him at jfranklin@ehchevy.com. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 01, 2013

This was the best car buying experience I have ever had. Andrew and his team were wonderful, very respectful and extremely. I'm looking forward to buying more from them in the future. More

by jnp2111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2013 -

East Hills Chevrolet of Douglaston responded

Der jnp2111, Thank you for your recent purchase. We appreciate your trust in us and we wish you a fantastic Thanksgiving holiday. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

November 01, 2013

East Coast Chevrolet is WINNING with Charles Robertson. Charles gets the job done! My credit wasn't the best but he made my deal happen for me. I'm loving my new truck! More

by TH2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
Nov 22, 2013 -

East Hills Chevrolet of Douglaston responded

Dear TH2013, Thank you for purchasing your truck from East Hills Chevrolet. We appreciate your business and your feedback on Charles. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

October 31, 2013

I went to many dealers looking for the right car and to my dismay I found myself just getting annoyed with the whole expierence. I went to East Hills Chevrolet which turned out to be my final stop. Joyce More

by Captianvaishali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce Gold
Nov 22, 2013 -

East Hills Chevrolet of Douglaston responded

Dear Captianvaishali, Thank you for joining the Chevrolet family. We appreciate your trust in East Hills Chevrolet and the kind words you wrote about your salesperson, Joyce Gold. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

October 31, 2013

I went to east hills Chevrolet for state inspection for my 2012 Tahoe and walk out with a 2014 Tahoe and $130 lower monthly payments. More

by rafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2013 -

East Hills Chevrolet of Douglaston responded

Dear rafael, Wow! This was a great review to read. Thank you for giving us the opportunity to upgrade your Tahoe and save you money. Happy Thanksgiving! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet of Douglaston pwolhar@ehchevy.com

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