East End Auto Sales
Richmond, VA
Is this your dealership?
9 Reviews of East End Auto Sales
Let me start off at this place is a joke do your research do not look on their page you can pay to have reviews erased. I bought a 2015 Chevy Silverado with broken manifold bolts knowing that they adjusted t do not look on their page you can pay to have reviews erased. I bought a 2015 Chevy Silverado with broken manifold bolts knowing that they adjusted the price for me which was fair finding out the next day that it had a bad lifter and bent push rod that scarred my cylinder. Costing me over $4,000 in repair bills and three months later not having my truck after owning it three days the truck also had a plug in the sidewall where you're not supposed to plug a tire. Highly recommend you doing your research do not get screwed like I did terrible place More
BUYER BEWARE. In my experience no dealership is honest. All ways have a car looked at by a mechanic you trust. I purchased a 2017 Dodge Grand Caravan in November of 2019 from them. I did my legwork prior t All ways have a car looked at by a mechanic you trust. I purchased a 2017 Dodge Grand Caravan in November of 2019 from them. I did my legwork prior to buying. It is a great looking van from a far. However I did not expect what I had coming over these last few months. They did what dealerships do and put a fresh inspection on it the month before I got it. And put some sort of additive in the oil after changing it. Nothing I wouldn’t expect from any used car lot. But has balled front tires that never would pass any inspection(small minor thing I can live with) had an oil leak from the oil cooler that any dealership that has a mechanic shop should have easily noticed and fixed. This could have been covered by their “warranty” but never would I trust them to do it correctly with a trusted part or experienced mechanic. But first car wash after I purchased it I noticed it leaks through the windshield on the driver side. Now every time it rains it leaks onto the seat and steering wheel. This could not have been missed at any dealer lot. I found a reputable company to come and fix the problem today and was blown away when the guy showed me that someone has clearly replaced the windshield and done the worst job he had ever seen in his whole career. They used silicone to adhere the windshield in place and not the proper adhesive. No way this issue could not have been noticed and no way it ever should have been put on the lot with an issue as big as this. I would caution anyone looking for a car to shop here under any circumstances. Place’s like this thrive off low income/poor credit individuals. I did all the leg work I could do and paid cash and I am still shocked at how low some places will stoop to scam people for a dollar. I thank god that their poor practices did not effect the safety of my family but this one particular issue could have cost us unimaginable damages due to the gross negligence of east end motors. If you are looking for a car I would recommend you to do all you possibly can do to avoid even stepping foot on this “dealership lot” It is not worth the safety of your family to buy from a place like this. More
Chevrolet Sonic 2013 with engine problems I've had thia vehicle for only 7months and my intake manifold and spark plugs and coils had to be replaced as well as my pvc valve cover. These ppl kn I've had thia vehicle for only 7months and my intake manifold and spark plugs and coils had to be replaced as well as my pvc valve cover. These ppl knew that that car was a lemon..Don't ever buy from them they are liers and crooks. Dan was my salesman.. Bad business More
Worst car buying experience I've ever had! !!! $5000 for a headache and a hassle! !!!! Don't let them get you too! !!! Scam artists and liars. I regret giving them a chance. Even had to get the cop $5000 for a headache and a hassle! !!!! Don't let them get you too! !!! Scam artists and liars. I regret giving them a chance. Even had to get the cops involved. More
THEY TOOK MY 1000 AND SOLD ME A CAR THAT WASN'T ANY GOOD I pay east end auto a1000 down on a nissan atima.the car wasn't. No good and they fix it for me .l missed lots of payment cause l had to use the money I pay east end auto a1000 down on a nissan atima.the car wasn't. No good and they fix it for me .l missed lots of payment cause l had to use the money to get the car fix myself ..then l was fool up to the east end auto a man call me named shawn from tge dealership. Claiming he was going to help me with another car ..l brought the car to them and they took up and put me off their property l had my little instant baby with me and didn't had a ride home thank gid forvmy sister who luved close by and camw for me and my baby ..those people are racist and treated me like dirt ...my name is suzanne whiting l just hope this warren and shawn get what coming to them one day .. More
AVOID THIS PLACE Typical sleazy independent used car dealers. DO NOT buy anything from them. I made the mistake of buying a vehicle from them and found out they concea Typical sleazy independent used car dealers. DO NOT buy anything from them. I made the mistake of buying a vehicle from them and found out they concealed the fact that the air bags had previously been deployed. If you try to get any help form them all you will get is the run around and promise of a call back from owner that never happens. If you go by the place the person you need to see will never be there. Save yourself the headache and buy form a legitimate car dealer not these guys. More
I'm am so pleased! I purchased a 2006 Altima and I fell in love with it on the first drive. The price of the car was excellent and the car is in excellent shape. I worke I purchased a 2006 Altima and I fell in love with it on the first drive. The price of the car was excellent and the car is in excellent shape. I worked with Neal, he kept me laughing and he was great, the business is ran by a great family and they were so comforting! I like my new car and love East end auto sales! I thought I would never be able to get a car with my bad credit but Neal made it work. He got me approved for a Lian with a company lender that builds credit! They are great! More
Excellent service I bought a truck today, and the service was great. Mike was very attentive and took care of everything in a timely manner. The whole process was the e I bought a truck today, and the service was great. Mike was very attentive and took care of everything in a timely manner. The whole process was the easiest car buying experience I have ever had. More