East County Pre-Owned Superstore | Page 3

Ethan was awesome! Made the experience super chill. He truly helped me out and I’m greatful. Go check him out! Made the experience super chill. He truly helped me out and I’m greatful. Go check him out! More

I bought a great car here, near the end of the business day on a Friday night. We negotiated the terms, and being aware of the time constraint, I suggested I return the following day to do the paperwork. N day on a Friday night. We negotiated the terms, and being aware of the time constraint, I suggested I return the following day to do the paperwork. No, I was told, we can get it done in just a few minutes. I asked the salesman to review our terms, we agreed on them, and I signed the docs in a hurry, not having time to review the details. The next day when I read the docs I discovered the dealer had added a total of $2,698 to my contract. This amount was added to the contract price and added to the amount financed. The charges were for "optional" products that I was not told of. I've tried for the last four days to resolve this issue with Karl, the roadblock who acts as general manager here. Karl refused to meet with me as I sat in the sales office for two hours on 9/20/22. Despite having promised to return my phone calls over the past few days, not one call was received. Maybe Karl will chat with me in court. We'll see. Run away from this place. More

Was looking to sell my 2018 Kia Niro at EC Superstore because said they would beat my carmax offer of $18k. Was there last Tuesday for two hours with no negotiation and no answers. They first offered me because said they would beat my carmax offer of $18k. Was there last Tuesday for two hours with no negotiation and no answers. They first offered me $17k, and I said no. They then proceeded to make me wait for two hours claiming my car had “sun damage” and a “dog had been in the backseat”. I had just got it detailed, I don’t have a pet, and the sales woman said to me twice “we probably won’t even paint it before putting it on the lot”. I decided to stop wasting my time and try another dealership five minutes away. I sold my car for the $18k I wanted within 45 minutes. Please, do not waste your energy and time by settling for this horrible business! I drove less than five minutes up the road to a Kia Dealership and sold my car for the 18k I wanted to sell it for. Do not settle or be cheated by these crooks. More

I had a great experience with Juan. I had very limited options and he was able to work with me and find me the perfect car. He was very knowledgeable, worked within my budget and circum I had very limited options and he was able to work with me and find me the perfect car. He was very knowledgeable, worked within my budget and circumstances. Went above and beyond to get me into a car that day! Definitely would go to him again. More

James was wonderful in helping my get in to a car I appreciate him he was the upmost patient appreciate him he was the upmost patient More

Dec 4th ECPOS sold me a CNG concerted vehicle with a fuel leak. They told me to bring it back on a Monday, so they could fix it, and on Friday that said it was fixed and ready. The leak was not fixed, nothin leak. They told me to bring it back on a Monday, so they could fix it, and on Friday that said it was fixed and ready. The leak was not fixed, nothing done to it. 30 days later and no car, but car pymt coming up. They tried to get other financing w/out my permission when I already had approved financing which has affected my credit score negatively now. I would NEVER recommend buying a car here! More

James Duque was a easy going and knowlagable salesman. He was able to answer or find an answer to all my questions. A no pressure salesman with 30 years of taking care of people. was able to answer or find an answer to all my questions. A no pressure salesman with 30 years of taking care of people. More

Super friendly and helpful! James Doque and the manager Pouria were awesome! Highly recommended to come check this place out! Lots of choices! Pouria were awesome! Highly recommended to come check this place out! Lots of choices! More

I may not be a pastor but your company scam me for ten thousand dallors. Any company would have refunded the costumes money right away for a car that's a lemon You even admit the mersadez was no good. thousand dallors. Any company would have refunded the costumes money right away for a car that's a lemon You even admit the mersadez was no good. So could you have sold me a car that was bad also..?????. . One thing I have is my word and I paid you and you dint deliver a quality car. Your job is to satisfy the customer.you may think am a nobody that's ok. But one day when God . Punish you because of your lies and pride and arrogance. Your conscience will remember you stole from a man of God yes am not perfect only Jesus . More