East County Pre-Owned Superstore

First car East county made buying my first car a great experience. Michael was very informative and helpful and the process was very quick. I'm very satisfied w East county made buying my first car a great experience. Michael was very informative and helpful and the process was very quick. I'm very satisfied with my jaguar. More

Best customer service Ali has great customer service made our deal very easy. I will tell all my family and friends about Ali very friendly guy. Help us lot Ali has great customer service made our deal very easy. I will tell all my family and friends about Ali very friendly guy. Help us lot More

Great salesman!! Ali is a great salesman, he listened to me and advised me professionally. I'm sure he is a great asset to this Superstore. My transition in purchasin Ali is a great salesman, he listened to me and advised me professionally. I'm sure he is a great asset to this Superstore. My transition in purchasing a car has never been so smooth. Thank you Ali for your superb knowledge and customer service. Also, Helen in Finance was great! PS, please mail my owners manual, it wasn't in the car. More

Happy purchase experience Had a very smooth purchase experience with salesman Robert today, down at the tent sale. He was knowledgeable and patient, and made the experience f Had a very smooth purchase experience with salesman Robert today, down at the tent sale. He was knowledgeable and patient, and made the experience feel easy. Bought a Van I had first seen online, it was just as it had been described. I was early for my appointment but he was free to help me right away. We discussed a lot of other types of cars just in conversation and I found him very well informed. The woman who walked me thru the finance part of things was also extremely pleasant (thanks Priscilla). The entire experience was straightforward and completed more quickly than I expected, which was a nice bonus. Thanks to everyone who assisted me today, and especially to Robert Stewart, who also had been prompt and helpful in the initial email contact we had prior to meeting. More

Smooth Called to check on a Mazda ended going to Qualcomm due to their event and my Mazda was there super friendly experience and I got them black rims ! Tha Called to check on a Mazda ended going to Qualcomm due to their event and my Mazda was there super friendly experience and I got them black rims ! Thank you Ali and kameron More

Easygoing. Good people. Nice rides. And they hooked me up with my trade in and made everything nice and easy. Go see Robert, he knows his stuff on cars and truck Good people. Nice rides. And they hooked me up with my trade in and made everything nice and easy. Go see Robert, he knows his stuff on cars and trucks. Very knowledgeable. More

Excellent people and service! I was introduced to the East County Pre-Owned Superstore over cars.com. I saw the vehicle that I wanted, a 2013 Chevy Camaro Convertible, and I was ve I was introduced to the East County Pre-Owned Superstore over cars.com. I saw the vehicle that I wanted, a 2013 Chevy Camaro Convertible, and I was very pleased when I spoke with George Khoury. He was very informative and went out of his way to see that I was well taken care of, even to the point that he drove over 100 miles to pick me up to see the vehicle. When I saw it, it was exactly how he described it. I purchased it the same day. I have a lot of confidence in this dealership and I'd like to encourage everyone to do the same. I've been very pleased with the vehicle and currently have a running relationship with Mr. Khoury after the sale. As for their maintenance department, I had a small challenge with my convertible top. When speaking with Carlos, the head service manager, he quickly directed me to come in and resolve the problem immediately. These were extremely courteous and helpful people you could have confidence in. More

Carlos in service This review is for service. Carlos the service manager is the man! He understands customer service and treats his customers right. I would also li This review is for service. Carlos the service manager is the man! He understands customer service and treats his customers right. I would also like to add a remark about Karl the general manager, he additionally understands customer service and I would recommend coming down to see him for any of your needs. More

Extremely unperfessional!! I gave them a check to hold and not to cash until I came back with a cashiers check, so I could drive the car off the lot that day. They said that was I gave them a check to hold and not to cash until I came back with a cashiers check, so I could drive the car off the lot that day. They said that was perfectly fine. I showed up 30 mins earlier then the time I told them with the cashiers check just find out the check that wasn't suppose to be cashed, was already cashed. I held my part of the deal and they couldnt hold theirs. That is the absolute worst business to run let alone to work with. I highly recommend going to another dealership when buying a vehicle. Dont let them pull you in with their nice personalities, save your time and dont even stop to look at their cars. More

These people have no communication among themselves. I was going to purchase a vehicle and made arrangements to deliver the vehicle on Thurs but they didn't let anybody know it was in the process of being was going to purchase a vehicle and made arrangements to deliver the vehicle on Thurs but they didn't let anybody know it was in the process of being sold already and waiting for delivery. We had been talking for almost a week and it was made clear to them about it. Don't deal with Gloria. Max or Erik. They tried to offer me a different vehicle but I told them the vehicle I wanted was the one they sold. They kept asking me that but they couldn't get it through their head which vehicle I wanted. More