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East Coast Honda
Myrtle Beach, SC
725 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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725 Reviews of East Coast Honda
March 21, 2018
More than helpful and pleasant. I was Visiting from Canada and needed my oil changed. I arrived at East Coast at least 45 minutes before my appointment and they committed to get it I was Visiting from Canada and needed my oil changed. I arrived at East Coast at least 45 minutes before my appointment and they committed to get it in earlier than the appointment time,if they could. They were true to their word and I was soon on my way. The service advisor Irwin, was very helpful and kept me advised through the process. Indeed, all the personnel we met, were very friendly. I would not hesitate to recommend this dealership. More
by Big G
Employees Worked With
Irwin Cumberbatch
February 26, 2018
A pleasure doing business here I love my CRV and everyone at East Coast Honda that made buying it such a joy. Thanks especially to Joseph Stanley, he was very professional and a ple I love my CRV and everyone at East Coast Honda that made buying it such a joy. Thanks especially to Joseph Stanley, he was very professional and a pleasure to work with. More
by CJ Brown
Employees Worked With
Joseph Stanley Scott Proctor Andrew M.
February 14, 2018
Great dealership and great salesman Just purchased fourth Honda. This time a new Pilot and we love it. We have always had a very very satisfying experience both with buying and servici Just purchased fourth Honda. This time a new Pilot and we love it. We have always had a very very satisfying experience both with buying and servicing. The service department is very good - quick appts. and great work. We worked with Mike Collins on the last two cars and he was great to work with. Lots of patience and thorough. He agreed to bring the car to us and twice has helped us with all the settings. He even went on a step ladder to help program garage opener. Never pushy. Just friendly and helpful in every way. He knows the business and can expain very question. He is a good representative for East Coast Honda. We shall be back. More
by Carolpilot
Employees Worked With
Mike Collins (also Shawn Huskins)
February 01, 2018
Sales Experience Terrible experience. It was like pulling teeth to get prices. I wanted side by side numbers to compare a lease or purchase on a CRV. I had to repeat Terrible experience. It was like pulling teeth to get prices. I wanted side by side numbers to compare a lease or purchase on a CRV. I had to repeatedly ask since they would only give me one number at a time asking me to sign each time. I wanted side by side. When I was finally given a price on a CRV that I liked, I was told that I had to use the dealership's financial institution. When I told them I was pre-approved with a better interest rate from my bank, they said the price of the CRV would go UP if I did not use their bank. And they tried to insist I sign papers now but the car would not be delivered for another 2 weeks. I said but that doesn't make sense. When would the payments start? Answer: 30 days from today's date. In other words shortly after I finally picked up the car. Went to another Honda dealer and they beat their price by 400 hundred dollars and I can use my bank. More
by DBOYS
Employees Worked With
Mica, Jordan Dubose
January 11, 2018
It just doesn't get better! The 5 star treatment started with the prompt response to an internet inquiry. I greatly appreciated the focus on the search for the car specs I wante The 5 star treatment started with the prompt response to an internet inquiry. I greatly appreciated the focus on the search for the car specs I wanted. The guidance of which models have or do not have the specifications I demanded in a car. The entire experience was quick and pain free. Unlike my experience in Chucktown... There isn't a better salesman than Tommy Smothers. He's a 10..... Even though the star scale stops at 5.... You rock Tee...... More
by Mark
Employees Worked With
Tommy Smothers
December 27, 2017
Third great expierence This is our third CRV that we have purchased from East Coast, & every purchase went without a hitch. Our salesperson has always been Kim Johnson, in o This is our third CRV that we have purchased from East Coast, & every purchase went without a hitch. Our salesperson has always been Kim Johnson, in our opinion the best on the floor. Always has a smile & a kind word as well as being very helpful in answering every dumb question. If I do ever buy another Honda I would not go anywhere else. More
by dick8020
Employees Worked With
Scott Proctor
December 23, 2017
Go Elsewhere! Drove over 2 hours to get to this dealership, just to be met with an extremely rude salesboy. Very unprofessional! I left without a new car and a bad Drove over 2 hours to get to this dealership, just to be met with an extremely rude salesboy. Very unprofessional! I left without a new car and a bad taste in my mouth. This stealership will never earn mine or my family's business. More
by Emily123
Employees Worked With
Joe
November 04, 2017
Best Personal Service Experience We bought our 2014 Honda new and when it went in for its first oil change we asked about putting a protective sealer on the cloth seats, also mentioni We bought our 2014 Honda new and when it went in for its first oil change we asked about putting a protective sealer on the cloth seats, also mentioning a scratch on one door. Both were immediately addressed, complimentary. We were told they wanted us to be happy with our purchase. We are. At the next oil change we had an engine light issue. The service department looked into our "complaint" and after much investigation found the problem. It was not a mechanical issue as we had suspected. Rodents had eaten the connections around the gas tank. The car sits in storage for 6 months with someone starting and moving it once in awhile. We were given a car to drive while they serviced ours. Being senior citizens we have had much experience with car dealers. East Coast Honda and every one of their staff, especially Scott Proctor has treated us with care and respect making our overall experience a pleasant one. Definitely a 5 star dealership. More
by A.Chase
Employees Worked With
Tammy, service dept., Scott Proctor, Steve Adcock
November 02, 2017
Best place to get your next vehicle East Coast Honda is a great place to get your next vehicle. The place is clean and organized and everyone there is friendly. My salesmen Tyrell Brown East Coast Honda is a great place to get your next vehicle. The place is clean and organized and everyone there is friendly. My salesmen Tyrell Brown gave me all the information I needed to make a purchase. Go to East Coast Honda and see Tyrell Brown!! More
by Derek
Employees Worked With
Tyrell Brown
November 02, 2017
Great Service East Coast is the best! My mom has had a Honda Pilot for 10+ years and she's always raved about their service department - so much so that she convin East Coast is the best! My mom has had a Honda Pilot for 10+ years and she's always raved about their service department - so much so that she convinced me to talk to the dealer when I was looking to buy a new car. Tyrell helped me test drive the 2016 Honda Pilot and I was blown away! Lane keep assist, adaptive cruise control, and an entertainment package in the back seat as well. Awesome experience. More
by DM2017
Employees Worked With
Tyrell Brown
