East Charlotte Nissan - Service Center

System update needed due to recall Went in for a required recall to update software. Chris was very nice and helpful and did a great job explaining the process. He called as he said he Went in for a required recall to update software. Chris was very nice and helpful and did a great job explaining the process. He called as he said he would once it was completed. More

GREAT ! My brakes needed to be replaced. I pulled into service and was taken care of right away! A gentleman named Patrick walked me through the process and a My brakes needed to be replaced. I pulled into service and was taken care of right away! A gentleman named Patrick walked me through the process and addressed all of my concerns. My car was ready in a couple hours. Thank you East CHARLOTTE Nissan ! More

100,000 mile checkup Chris O’Mahony, our service center customer service rep greeted us in the morning, Gave us our options followed up prior to performing work and was t Chris O’Mahony, our service center customer service rep greeted us in the morning, Gave us our options followed up prior to performing work and was there to check us out when we picked up our vehicle. We had an all around great experience with this dealership service center. More

Outstanding customer service Mr Johnny greeted me with a positive attitude. He was able to resolve all my issues and accommodate my every need. He also reviewed everything with me Mr Johnny greeted me with a positive attitude. He was able to resolve all my issues and accommodate my every need. He also reviewed everything with me and language that I was able to understand. He kept me embraced on everything that was going to take place. More

Ron at East Charlotte Nissan in Charlotte was exceptional! Ron made having my car fixed as convenient and seamless as possible. He also noticed another issue and fixed this prior to me picking up my vehicle! Ron made having my car fixed as convenient and seamless as possible. He also noticed another issue and fixed this prior to me picking up my vehicle! More

Great Service Mr. Williams was very helpful and professional on my service visit. Made it a smooth experience. The service department in general was very friendly Mr. Williams was very helpful and professional on my service visit. Made it a smooth experience. The service department in general was very friendly and helpful. More

Engine Power Reduced Service My check engine light and the Engine Power Reduced warning indicator came on my 2017 Titan XD Pro 4X Crew Cab Cummins diesel purchased from East Charl My check engine light and the Engine Power Reduced warning indicator came on my 2017 Titan XD Pro 4X Crew Cab Cummins diesel purchased from East Charlotte Nissan just over a month ago. It's really disappointing having to have a significant service issue in such a sorry time after buying a CPO vehicle. Chris and Czaja in service we're great to work with. Chris handled the majority of the service relationship and was absolutely wonderful. More

Excellent Ron Traver runs a top notch service department. The team is courteous and friendly. My needs are taken care of from the time I arrive till the time Ron Traver runs a top notch service department. The team is courteous and friendly. My needs are taken care of from the time I arrive till the time my service is completed More

Taking care of the Nismo. Bobby was my service advisor and I was glad, from start to finish he was engaged in his role. Not just with me but with others as well. He take the Bobby was my service advisor and I was glad, from start to finish he was engaged in his role. Not just with me but with others as well. He take the position to the next level by being straight forward and delivering a great customer experience. I would recommend him and this location. More