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East Charlotte Nissan - Service Center

Charlotte, NC

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185 Reviews
Call Service Center (704) 246-5727

185 Reviews of East Charlotte Nissan - Service Center

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December 24, 2020

East Charlotte Nissan did an excellent job. Oil and filter change + tire rotation and advise without an appointment, in & out in less than 2 hours. d More

by wmsmith79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Dec 26, 2020 -

East Charlotte Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2020

I want to especially thank Miss Latriese Hite, manager Mor Asmar and the mechanic in charge, I don't know his name but thank you for helping me and solving the problem. More

by jandy130114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latriese Hite , Moe Asmar
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Dec 19, 2020 -

East Charlotte Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2020

The service department is always great. Ron Traver always makes me feel welcome. He helps me to keep both my Nissan Altima and Nissan Sentra running their best. More

by Peter.b25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Traver
Report | Print
Dec 06, 2020 -

East Charlotte Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 29, 2020

Great and quick fixed the issue I had going in with my car in the same day no issues with it after wards feels brand new. More

by Daquan5792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blythe, Moe Asmar, Aaron Woller, Jordan Gibbs
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Dec 01, 2020 -

East Charlotte Nissan responded

Hello! We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

October 20, 2020

Ramsey and Ruth are great!I go to Nissan because the Ramsey and Ruth are great! I go to Nissan because the staff is friendly, the free coffee, and I can afford it. I'd choose Nissan again. More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey and Ruth , Moe Asmar, Aaron Woller, Jordan Gibbs
Report | Print
Oct 23, 2020 -

East Charlotte Nissan responded

Thanks for highlighting some of our staff who provide such excellent service, Erin! Your kind comments mean so much to us, and we're proud to have earned them! Have a fantastic day!

October 11, 2020

Excellent, fast and friendly service, I totally recommend this dealership. The service consultant was very professional, clean and safe location, again was very satisfactory my visit More

by Alejandro Romero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruth Kirkpatrick
Report | Print
Oct 13, 2020 -

East Charlotte Nissan responded

Alejandro, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at East Charlotte Nissan to have earned it.

September 07, 2020

Ron Traver in the service department always makes sure my 2015 Nissan Altima is well taken care of. His focus is always on 100% complete customer satisfaction. More

by Peter.b25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Traver
Report | Print
Sep 14, 2020 -

East Charlotte Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 23, 2020

I bought my Nissan Frontier 4 Door Truck from East Charlotte Nissan and ever since then I always take it there for all my service needs. Yesterday I had a huge metal shaft puncture one of my tires an More

by Hugh Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron in Service always
Report | Print
Aug 25, 2020 -

East Charlotte Nissan responded

Hugh, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at East Charlotte Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 17, 2020

Ron in the service department is always a pleasure to work with He is always make sure my Nissan Sentra is well taken care of More

by Peter.b25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Aug 19, 2020 -

East Charlotte Nissan responded

Thank you so much for your kind words about your experience here at East Charlotte Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 25, 2020

Excellent Customer Service I had an AC compressor installed about a month ago, two days ago it stopped blowing cold air, so I took it back and the Service Department found the p More

by Sheepdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Traver
Report | Print
Jul 27, 2020 -

East Charlotte Nissan responded

We're glad to hear our staff took such great care of you! Here at East Charlotte Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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