East Charlotte Nissan - Service Center

William Shuler As a new Nissan owner this was my second visit for a simple oil change and tire rotation. As hard as it is already to trust that you would get what yo As a new Nissan owner this was my second visit for a simple oil change and tire rotation. As hard as it is already to trust that you would get what you are paying for, I like to give everyone the benefit of no doubt. Upon the completion of my oil change I discovered the tire rotation had not been completed in which I pain an extra fee for this service, I was asked to wait another 10 minutes so the technician could bring my truck back into the shop to complete my origina request. The service advisor was gracious enough to offer a free oil change on my next visit. Based on the entire visit and me having to check the proper completion of the work performed on my vehicle, I will not use this dealership service in the future to perform work on my vehicle. More

Fix engine light Good service by all standards. Great work so far and will recommend Chris because he was patient and explained everything vividly. His Dad who works a Good service by all standards. Great work so far and will recommend Chris because he was patient and explained everything vividly. His Dad who works at NTB off the Independence Blvd connected me to him. More

First time customer First time customer, very satisfied with the time spent upon arrival till departure. The friendliness and professional ism of the Staff. Price was gr First time customer, very satisfied with the time spent upon arrival till departure. The friendliness and professional ism of the Staff. Price was great! However a better system should be implemented when picking up vehicles. Repaired Cars are blocking others More

Oil Change Saturday's are busy, but the staff are friendly and will try and not have you wait too long! Large waiting room with wifi, tv, restrooms, beverages, a Saturday's are busy, but the staff are friendly and will try and not have you wait too long! Large waiting room with wifi, tv, restrooms, beverages, and snacks. More

Nissan review CJ was very nice. My only complaint is that I got there at 11:30 for my appointment but didn’t leave until 1:30. Also the internet was down so I could CJ was very nice. My only complaint is that I got there at 11:30 for my appointment but didn’t leave until 1:30. Also the internet was down so I couldn’t log online while I waited. Everyone apologized so it was a good experience overall. More

Consistency I have some visits to this location and always have the same and awesome customer service i really like when i go there and people always help me as m I have some visits to this location and always have the same and awesome customer service i really like when i go there and people always help me as much i need keep the good work and you guys always will rock More

Excellent customer service Thanks for always making me feel important! The Customer service is definitely A1 and one of the reasons I keep coming back! Keep up the awesome quali Thanks for always making me feel important! The Customer service is definitely A1 and one of the reasons I keep coming back! Keep up the awesome quality work!!! More

There unprofessional my car has been there three time They suck by car gas been there three tubes and still not fixed but there still charging me to pay for things and they don’t like snaweyjvg the phone They suck by car gas been there three tubes and still not fixed but there still charging me to pay for things and they don’t like snaweyjvg the phone I had to miss work to go back and forth to the dealership More

Great service! Nice people to deal with. Went for an oil change and was pleasantly surprised with how friendly the staff was! It makes a difference when you have to wait for your car to be fi Went for an oil change and was pleasantly surprised with how friendly the staff was! It makes a difference when you have to wait for your car to be finished. More

Great customer service 👍 I enjoyed the great customer service 👍 from Chris O'mahony, he made my day very bright. I would recommend anyone of my friends to visit easy C I enjoyed the great customer service 👍 from Chris O'mahony, he made my day very bright. I would recommend anyone of my friends to visit easy Charlotte Nissan and ask about Chris. Good work Chris 👍 keep it up, what matters is how your good work will pay off tomorrow. More