East Charlotte Nissan - Service Center

Great service experience Ron took great care of me when I had to get my car towed in after hours. He called me first thing in the morning when he got in (around 6:30am) and as Ron took great care of me when I had to get my car towed in after hours. He called me first thing in the morning when he got in (around 6:30am) and assured me he’d get my car taken care of quickly. I made it clear I wouldn’t have access to my phone during the day and he was happy to communicate with my father as an alternative. More

Oil change & tire rotation Ron Traver has always taken care of our service needs. I can always call in and get an appointment when I need it. Service is always done in a timely Ron Traver has always taken care of our service needs. I can always call in and get an appointment when I need it. Service is always done in a timely manner. More

Showed up 18 minutes early ‘‘Twas good. Showed up 18 minutes early, the gentleman out front assured me it was no problem, I was out in an hour - when I expected it to be 2 hours ‘‘Twas good. Showed up 18 minutes early, the gentleman out front assured me it was no problem, I was out in an hour - when I expected it to be 2 hours. CVT fluid exchange went well. More

Great Service! Cj was super helpful, friendly, and professional. He remembered me from the last time I got service and that was forever ago because I get my oil chan Cj was super helpful, friendly, and professional. He remembered me from the last time I got service and that was forever ago because I get my oil changed somewhere else. He also explained what steps they had to take for the computer in my car to be reprogrammed so the seatbelt and the airbag worked properly. I feel safe to have my dog ride in the front seat. Side Note: y’all should really send out coupons to make the oil changes cheaper and y’all should include a car wash with each service. Just throwing that out there because most places already do that. More

Find the humming! Explained the problem and it was properly diagnosed and repaired. We have always had excellent service here which is why we purchased our next car at Explained the problem and it was properly diagnosed and repaired. We have always had excellent service here which is why we purchased our next car at this dealership. More

Another great maintenance appointment. I had made an appointment for my service but when I pulled up to the service area there were so many cars to be serviced so I thought I would be there I had made an appointment for my service but when I pulled up to the service area there were so many cars to be serviced so I thought I would be there for a couple of hours so I about decided to leave and come back another day. But I was next in line and Mr. Jackson checked me in and promised it would only take an hour and I would be ready to go. Well it was less than an hour and I was leaving as another satisfied customer. More

Always a great experience all employees are very friendly and very knowledgeable. I had a oil leak that was covered under my warranty. I was glad to know everything was ok an all employees are very friendly and very knowledgeable. I had a oil leak that was covered under my warranty. I was glad to know everything was ok and no other issues Thanks for making me safe in my ride Denise More

Excellent service On time friendly staff. They took my car in no appointment no problem. I was in and out. Love the service update time on the screen On time friendly staff. They took my car in no appointment no problem. I was in and out. Love the service update time on the screen More

Very pleasant inside. From Head Manger, repair, cashier I bought a car two months ago and didn’t have full knowledge about bumper to bumper warranty coverage. My son that’s RESTING always knew about that. G I bought a car two months ago and didn’t have full knowledge about bumper to bumper warranty coverage. My son that’s RESTING always knew about that. Glenn explained it in away I understood. He’s VERY concerned about resolution. More

Ron Traver is the best service rep EVER! Ron is professional, informative, dependable, and courteous. He does his best to minimize waiting time for customers. He is the reason I continue to Ron is professional, informative, dependable, and courteous. He does his best to minimize waiting time for customers. He is the reason I continue to use East Charlotte Nissan for service on my Maxima. More