East Charlotte Nissan - Service Center

Service was the absolute best They took the time to help me and I will recommend going back. Sales and Service was good and the best. Storming Norman was very helpful. They took the time to help me and I will recommend going back. Sales and Service was good and the best. Storming Norman was very helpful. More

It was an experience not just an appointment Well it started with Chris. He gave me an appointment time when I could be in and out. And he was very accurate. He thoroughly explained what my car n Well it started with Chris. He gave me an appointment time when I could be in and out. And he was very accurate. He thoroughly explained what my car needed in a manner which I understood and I never once felt pressured to get recommended services. During my appointment he checked on me to make sure I was okay and was warm and conversational which is quite refreshing in this day and age. Excellent service all around!!!! More

Great experience I don’t ever worry about getting service done to my 2012 Xterra. Ron has always looked after me through two vehicles now. I also really appreciate tha I don’t ever worry about getting service done to my 2012 Xterra. Ron has always looked after me through two vehicles now. I also really appreciate that you get a free car inspection. Things like that and Ron is why I continue to come back. More

Radiator Mr. Bobby Brown was a great service advisor, he saw my need and helped me through my process. The whole staff were extremely supportive and helpful. Mr. Bobby Brown was a great service advisor, he saw my need and helped me through my process. The whole staff were extremely supportive and helpful. More

Incompetent We brought in a full maint enterprises fleet vehicle. You guys couldn’t figure out how to apply the payment that enterprise sent you on the same day We brought in a full maint enterprises fleet vehicle. You guys couldn’t figure out how to apply the payment that enterprise sent you on the same day you completed the work and held the truck for 3 days. Unacceptable. On top of that you charged an out rages amount for the work. More

Great Customer Service Ive been getting my car serviced for about a month now with nissan and by far the best customer service experience ever, everyone who has came to my d Ive been getting my car serviced for about a month now with nissan and by far the best customer service experience ever, everyone who has came to my door are all wonderful but I have to thank Mr. Bobby for everything. He helps out so much and make sure you leave with a smile 😊 More

Replacing lift gate sensor Chris kept me apprised of the status of my replacement part and was also very courteous and professional. He was a pleasure to work with! Chris kept me apprised of the status of my replacement part and was also very courteous and professional. He was a pleasure to work with! More

Professional and great service Chris O was great he kept me up to date with my car every step of the way. Thank you for the loaner Thank you Sydney Blissett Chris O was great he kept me up to date with my car every step of the way. Thank you for the loaner Thank you Sydney Blissett More

Thank you Ron Traver. If not for Ron I would have walked away very upset after dealing with Chris your service rep. I know I had to do some work on my car, all I w If not for Ron I would have walked away very upset after dealing with Chris your service rep. I know I had to do some work on my car, all I wanted from Chris Was a breakdown of the prices and the service they were performing on the car. I got the impression that he was bothered by my questions and was more interested in knowing whether I was going to get the job done On that day. Thank you Ron for taking your time to explain in detail prices and service. More

Oil and tire rotation The service department had us in and out in less than an hour. They were very thorough about our service and went over everything with us. The service department had us in and out in less than an hour. They were very thorough about our service and went over everything with us. More