East Bay MINI
Pleasanton, CA
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To whom it may concern,East Bay Mini is the best! To whom it may concern, East Bay Mini is the best! Justin Perry, the service advisor who assisted me made my experience one for the books! I did no To whom it may concern, East Bay Mini is the best! Justin Perry, the service advisor who assisted me made my experience one for the books! I did not have to ask a bunch of questions to get all the answers I needed; Justin anticipated my questions in advance which showed his level of expertise. Thanks East Bay Mini— I’ll be back. More
Great Service. Fast Service. Thanks for your help with the fob and the periodic service & tune up. The car runs great. Nice and clean, too the fob and the periodic service & tune up. The car runs great. Nice and clean, too More
Everything was nice and efficient. The staff courteous and helpful. Overall very good experience and the car is exactly the one I was looking for. and helpful. Overall very good experience and the car is exactly the one I was looking for. More
Buying my mini clubman was an easy process. This was my first time buying a car. All of my questions and concerns were addressed and that really helped. first time buying a car. All of my questions and concerns were addressed and that really helped. More
Called at last minute on a Saturday I was helping my grandma in law, called last minute and spoke to a wonderful person named Nicole. Set an appt for the next day and took grandma in law I was helping my grandma in law, called last minute and spoke to a wonderful person named Nicole. Set an appt for the next day and took grandma in law in and bought a car that we had placed on hold on our call with Nicole just the day prior. Nicole realized the situation at hand, that there was a 92 yo lady with patience less than a 2 month old, needing to get 'her car'. This allowed Nicole to multitask to get things done as soon as possible. Overall, Nicole made this the easiest buying experience I have had with regards to vehicle purchases. More
Second Deal in three years, fantastic experience After I sold my A3-TDI back to Audi, I was in need of a short haul vehicle to get me back and forth to the train station. That got us started on Mini After I sold my A3-TDI back to Audi, I was in need of a short haul vehicle to get me back and forth to the train station. That got us started on Mini (Clubman) and we have been leasing from East Bay Mini ever since. Our most recent vehicle lease was through Jason Krupa who is incredibly knowledgeable about both the vehicles and how best to structure a lease to serve our needs. Painless negotiation, flawless non-pushy closing, and excellent follow up make this team fun to work with. Highly recommended. More
No dealers, no support... Terrible place to purchase a car. And I would not recommend a Mini Cooper to anyone. We purchased a 2014 Mini Cooper Country man brand new from Dubli Terrible place to purchase a car. And I would not recommend a Mini Cooper to anyone. We purchased a 2014 Mini Cooper Country man brand new from Dublin. We ordered the car with every specific item we wanted. The single only item my wife wanted was a in-dash GPS system. We waited for the car to arrive for months. When it came in there was NO GPS in the dash. The salesman talked us into an after market one called a mini made by Garmin. It is next to impossible to use as it is hidden behind the steering wheel. It broke off the steering wheel and we cannot find a new bracket to reinstall it. So, it hangs from the steering column. Note for new customers, though BMW is the car manufacture, they will not work on a Mini Cooper. When I called the parts department to try to get a new bracket they tell me sorry we do not carry parts for after market add ons. Well great you put the GPS after market part on and now it just hangs. The service department employee did not even try. I asked him if I could at least email him a picture he said no. Do not purchase a Mini Cooper if you want service there are few dealers and you will have problems getting your car worked on. The company can give a darn if your happy or safe after you drive off the lot. More
Happy Customer-East Bay Mini This is my second Mini after owning one Infiniti in between. I had a good experience from purchasing until handling the finance. They are professiona This is my second Mini after owning one Infiniti in between. I had a good experience from purchasing until handling the finance. They are professionals and always answer my questions in a timely manner.I mainly worked with Seamus and occatioally with David. They are great team and pleasant people to work with. I got my dream car and will recommend them to friends. More
East Bay MINI Service I really loved working with Seamus Connors to help pick out the perfect car for me. He not only helped me find my perfect mini, but also helped me to I really loved working with Seamus Connors to help pick out the perfect car for me. He not only helped me find my perfect mini, but also helped me to get a great deal on it. I love this place and would definitely recommend them to a friend. More