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East Bay MINI

Pleasanton, CA

not yet
rated
44 Reviews

4340 Rosewood Dr

Pleasanton, CA

94588

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Showing 44 reviews

October 28, 2020

Jeff Killoran is great!!! Very helpful, knowledgeable, friendly. courteous, efficient. He arranged for a Lyft ride home and then return to get my car when it was ready. I DO NOT, HOWEVER, LIKE HAVING S More

by JUDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Killoran
Oct 30, 2020 -

East Bay MINI responded

Hello JUDY, We truly appreciate your review our Service Advisor, Jeff Killoran. We are grateful for your business and taking the time to let us know how your experience went. Take care!

October 15, 2020

I went to this dealership to sell my vehicle through the KBB/Autotrader website, because this dealer ship was listed as a possible, and they were close by. Kimberlee texted me, and asked me to come in. I di More

by gfollowill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberlee Al Matari
Oct 24, 2020 -

East Bay MINI responded

Hello gfollowill, Thank you so much for letting us know how your car selling experience went. Kimberlee is one of the friendliest people who will ever meet so not surprised to know she made it easy. Take care!

October 08, 2020

Don't like writing a review with a specified number of words Jeff is always on top of his game and a nice person. If you continue to specify number of words,I will not reply!! More

by nnooo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Killoran
Oct 14, 2020 -

East Bay MINI responded

Hello nnooo, We thank you for taking the time to leave a review for Jeff Killoran, our MINI Service Advisor. We appreciate your patronage.

September 15, 2020

I’ve been using this dealer for 4 years now and it’s been great 4 years. Every one that I’ve worked with is friendly. More

by CKL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Perry
Sep 16, 2020 -

East Bay MINI responded

Hello CKL, Thanks for the kinds words regarding our team at East Bay MINI!

September 14, 2020

Great customer service, even the GM made sure we were well taken care of. The car was ready when we arrived and full of gas. You wont find a better managed group anywhere. Joe P. brings out the best in a More

by donlarosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Bressem, Jason Anderson
Sep 16, 2020 -

East Bay MINI responded

Hi donlarosa, Thanks so much for the great review of our staff. It's our pleasure to assist you and make sure you had everything you needed. We hope to serve you again in the future!

July 27, 2020

Outstanding Service Thank you for the amazing and efficient service my car received. Jeff is simply the best. The whole process was smooth and fast. The loaner was great. More

by jrgabriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Killoran
Jul 28, 2020 -

East Bay MINI responded

Hi jrgabriel, Thank you for the 5-star review and feedback in working with Jeff Killoran, our service adviser. He IS the best and we appreciate the shout out!

July 24, 2020

Outstanding Service Department! Jeff Killoran is the BEST! Always helpful, courteous and ensures everything is taken care of when I bring my mini in for service. He's one of the m More

by Marlene Massetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Killoran
July 17, 2020

I had a wonderful experience with the service department. The work was explained to me and they were very kind and helpful. The work was done in a timely manner :) More

by Alexlangum22
Recommend Dealer
Yes
Employees Worked With
Jeff Killoran
Jul 19, 2020 -

East Bay MINI responded

Alexlangum22, we are so happy to read such a great review about East Bay MINI and our service adviser, Jeff Killoran. He is our 'iron man' in that he is consistently good at what he does and a valuable teammate. Thank you for taking the time to let us know and we appreciate you choosing East Bay MINI!

July 17, 2020

Kimberlee Almatari was awesome. She took care of our car issue quickly and to our satisfaction. Very happy with the outcome. She communicate everything well. More

by bella
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kimberlee Al Matari
Jul 21, 2020 -

East Bay MINI responded

Hello bella, We really appreciate your review of Kimberlee AlMatari! We're glad to know she took care of your issue and you're happy with the result!

July 09, 2020

Very helpful. I am always happy to keep coming back to East Bay Mini. They are always welcoming. They also had a very good setup for social distancing More

by billknut
Recommend Dealer
Yes
Employees Worked With
Justin Perry
Jul 10, 2020 -

East Bay MINI responded

Hi billknut, Thank you for taking the time to leave us this review. We appreciate your business!

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