Earth MotorCars / Lotus of Dallas
Carrollton, TX
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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What can I say bad about this dealership? Absolutely nothing..... In and out with no hassle. If you want everything to go smooth give David Carr a call. Best experience ever! nothing..... In and out with no hassle. If you want everything to go smooth give David Carr a call. Best experience ever! More
Very professional honest friendly make me feel important they took good care of me will recommend to anyone I know he amazing car selection amazing they took good care of me will recommend to anyone I know he amazing car selection amazing More
Great experience buying a vehicle here at Earth MotorCars! Ivan was more than helpful throughout the process; extremely knowledgeable on the cars & presented each with no pressure. Was very genu MotorCars! Ivan was more than helpful throughout the process; extremely knowledgeable on the cars & presented each with no pressure. Was very genuine on the pros and cons of each car and did not try to upsell you if the car did not fit your needs or your mentioned budget - great customer service! One nice thing is that Earth MotorCars reps’ do not spam or invade you with phone calls; Very smooth and stress-free experience and if you are interested in purchasing a vehicle, they are there to help. Would recommend Ivan if you are in the market for a car. More
My experience purchasing a car from Earth Motors My experience purchasing a car from Earth Motors couldn't have been better! Ivan and his team are extremely knowledgeable about the exotic car marke My experience purchasing a car from Earth Motors couldn't have been better! Ivan and his team are extremely knowledgeable about the exotic car market and the variety of cars they sell. Ivan went up and beyond to be sure that I was satisfied with my Maserati purchase. He is highly recommend to anyone in the market for a new vehicle! Best buying experience! More
Eddie helped me purchase a 911 Porsche. Bucket list item made easy with Earth Motor Cars allowing me to get a pre-purchase inspection from a 3rd party and in general making me feel comfortable, not rushed i made easy with Earth Motor Cars allowing me to get a pre-purchase inspection from a 3rd party and in general making me feel comfortable, not rushed into a decision. You don't want to buy a car and regret it! More
We purchased a Lexus from Trevor Lewis at Earth Motors. Trevor was great and was very helpful! He was quick to respond to any question I had. Jonathan Warriach made sure we got the best finance rate pos Trevor was great and was very helpful! He was quick to respond to any question I had. Jonathan Warriach made sure we got the best finance rate possible! They were both extremely accommodating! No pressure dealership! We will definitely buy from them again! Thanks, Kim Sullivan More
Trevor was the Best! Very easy to work with and made the process smooth! Jonathan and Damian absolutely made sure I had the best finance deal available! These guys are the best!! process smooth! Jonathan and Damian absolutely made sure I had the best finance deal available! These guys are the best!! More
My wife and I visited Earth Motors to purchase a Land Rover in late January 2021. A deposit was placed to hold the vehicle. A number of delivery mishaps took place that resulted in a 7 – 9-day delay in Rover in late January 2021. A deposit was placed to hold the vehicle. A number of delivery mishaps took place that resulted in a 7 – 9-day delay in delivery of the vehicle. The vehicle finally made it to Dallas, and we proceeded to the dealership. What happened after that was the most unprofessional, unethical, deceitful lack of customer service I have ever witnessed in my 40 years of purchasing cars. We met with their financial guy and described to him what we wanted to do concerning our mechanic inspecting the car the next day at 10AM (it was 4:30PM). He offered to give us the keys and to take the vehicle but due to inclement weather, we decided to leave the vehicle at the facility and come back at 10 AM to take it for inspection. Prior to leaving, we saw the sales rep and told him what we were going to do concerning the inspection. We departed at 5:04 PM and at 5:15 PM we got a call from our sales rep saying that the car was being sold to another customer. In our disbelief, I asked to speak with the owner of the dealership (Haas). He began with, we didn’t want the vehicle and there was no reason to get an inspection since the car had a warranty remaining on it. I ask Haas to give me an hour, (it was 5:30 PM) and I would call him back concerning the vehicle. We arrived home and decided that we would go back to pick the vehicle up and called our sales rep (it was now 5:45PM). He immediately told us the car was sold to another customer and that there wasn’t anything he could do about it. I asked to speak to the owner again (Haas), who never returned my call. To borrow a line from Forrest Gump: life is like a box of chocolates, you never know what you’re going to get. If you read the comments from various customers (which I didn’t do until after our ordeal), Earth Motors should realize there is a systemic issue with running the business and customer service. All new prospective victims, you should now know what you are going to get. An experience of incompetent, unscrupulous and detestable service. So, response team, before you reply: you couldn’t find data about my situation and that you apologize for this mishap, call in a consultant to revamp your selling and business practices. More
David Carr is a great salesperson and handled the transaction smoothly and efficiently !! Certainly will be back again on my next purchase ! Thank you David! transaction smoothly and efficiently !! Certainly will be back again on my next purchase ! Thank you David! More