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Earth MotorCars / Lotus of Dallas

Carrollton, TX

4.8
621 Reviews
Welcome to Dallas Fort Worth's Premier Luxury, Exotic and Classic Cars Dealership. We specialize in offering the Finest Vehicles, Providing Outstanding Customer Service, Obtaining the Best Financing Options and Stocking a Large Selection of Luxury Vehicles, Exotics, Classic Cars and More! See for Yourself what Thousands of Customers have Discovered over the Years and Make your Next Purchase from Earth MotorCars! Our Goal is to Make you a Customer for Life! Earth Motorcars values your business; we strive to be one of the most prestigious & honest Internet driven dealerships in the Country and we want your next vehicle purchase to be the easiest and best experience ever! We have a perfect rating on Ebay & the BBB so rest assured our quality will be unsurpassed in every aspect and we strive for nothing less than your 100% satisfaction while hopefully creating a customer for life!
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3216 Kellway Dr #132

Carrollton, TX

75006

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Showing 621 reviews

June 30, 2024

Tony was very direct and understand my needs. Jonathan made the finance process quick and easy. More

by Chris T.
Recommend Dealer
Yes
Employees Worked With
Tony Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

The process was fast and easy. Tony got me in and out in less than 30 minutes. More

by Chad Johnson
Recommend Dealer
Yes
Employees Worked With
Tony Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

If you’re looking to trade in your car, look no further. Tony Luu made the whole trade in process so easy and smooth. I definitely recommend him for your next car purchase. More

by Mimitle1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Neil Knox is the best car salesman on the planet. He made my shopping experience seamless. I live in Florida and bought the car from his Texas dealership. He answered every call I made promptly and s More

by tstcoach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Tony Luu is great! He’s very professional and easy to work with. I will be highly recommending him to families and friends. More

by Samuel Grayson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Work with Tony on a BMW M5, it was the easiest and fastest I’ve ever bought a car. More

by Chad Johnson
Recommend Dealer
Yes
Employees Worked With
Tony Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I highly recommend Tony if you’re selling or shopping for a new or used car. He will go above and beyond for his customer's. I will definitely be going back for my next car. More

by Shiloh Corwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Well, here is what happened to me. . I found a car online I was interested in, I made contact at 2:00 PM with the dealership. I got contacted back at 3:00. For the next hour we went ove More

by strickland03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Drevon Young
Apr 23, 2024 -

Earth MotorCars / Lotus of Dallas responded

Thank you for sharing your experience, and we truly apologize for the frustration and inconvenience you faced during your transaction with us. It seems there was a significant misunderstanding regarding our policies and how events unfolded. To clarify, our policy is that we do not hold cars without a signed contract. While you did provide a deposit, which we acknowledge was intended to secure the car, we did not process this deposit as an official hold because there were still pending finance approvals. Additionally, we informed you that there was another potential buyer who had shown earlier interest and was finalizing their finance arrangements concurrently. We understand this situation led to disappointment, especially after you were initially assured of the car's availability. As a dealership, our aim is always to be transparent and fair to all our customers. When it became evident that the other party had completed their purchase, we endeavored to rectify the situation by offering a different vehicle that, unfortunately, did not meet your preferences. We respect your decision to purchase elsewhere and appreciate you bringing this matter to our attention. It provides us with valuable feedback to improve our communication and customer service practices. If there's anything further we can assist you with or any additional concerns you'd like to address, please do not hesitate to reach out. Our goal is to ensure a positive experience for all our customers, and we're committed to making things right when they do not go as planned. Again, we apologize for the confusion and hope to have an opportunity to serve you better in the future.

March 17, 2024

Toni is very professional, patient and amazing. Jonathan made thing so easy and helped me with best interest rate thanks y’all for all with Amazon work More

by Sameljammal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Michael from Earth MotorCars is one of the reason I am a customer for life. He is helpful, communicative and an all around great guy. More

by alexandra.l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Acaron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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