Earth MotorCars / Lotus of Dallas
Carrollton, TX
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I recently bought a 1969 Camaro from Earthmotors. Ivan was my salesperson. The car looked beautiful and I inspected the photos and saw nothing wrong with the car. My mistake was that I should have as Ivan was my salesperson. The car looked beautiful and I inspected the photos and saw nothing wrong with the car. My mistake was that I should have asked more questions and I had put my trust with Ivan and or Earthmotors. Once we made the deal and I received the car I noticed cracks to the body and chips to the paint as well. I was very disappointed with Ivan because he never pointed out these imperfections to the body of the car. I also noticed that there was a lot of heat coming into the car while I was driving it and I noticed that it was heating up when I turned on the AC. I went ahead and called Ivan and told him about these issues and asked him why didn’t he point these issues out during the video that he made of the car for me or the photos that was posted on the web site. He said he thought he had pointed those out on his photos and video. Obviously, he was lying and was trying to cover up his mistakes. He then referred me to two of his managers. After I had mentioned my concerns to one of them, he basically said I was lying, and that the car was checked out and running great before it was sold to me. He then said that its normal for the heat to come into the car. I asked him so It’s normal for a lot of heat to come into the car to the point that you feel uncomfortable. He said that is normal for a 50-year-old car. But I then told him that this car was completely restored, he then back peddled and didn’t know what to say. He then said he would locate a mechanic close to where I live so I can take the car in to get checked out. After a few days I texted Ivan Navarrete and informed him that nobody has contacted my regarding taking the car for a check up and to address the paint chips and cracks. He mentioned he would let his managers know and that HE would call me back. Its been over a week and nobody has reached out to me. It’s interesting that on Earthmotors website they mention that “Our classic cars go through our rigorous inspection and items that need repair get fixed” and “Rest assured that you are getting a quality classic car” and their last quote “We specialize in offering the finest vehicle, Providing Outstanding Customer Service”. Nothing in these quotes is truthful and they are misleading to the buyer because they never inform them upfront of any issues that the car may have. The only customer service that they offer is making sure they sell you their cars but when it comes to addressing any concerns and making sure that the buyer is completely satisfied, well that is a complete Lie! Stay away from Ivan and Earthmotors. More
I really enjoyed my buying experience. Everything was very easy. The paperwork; the entire process in fact. I will definitely be buying from Earth Motor Cars again. Everything was very easy. The paperwork; the entire process in fact. I will definitely be buying from Earth Motor Cars again. More
Lukas was amazing! Very knowledgeable and laid back. Walking into Earth Motorcars I felt no pressure whatsoever. One of the most welcoming and refreshing car shopping e Very knowledgeable and laid back. Walking into Earth Motorcars I felt no pressure whatsoever. One of the most welcoming and refreshing car shopping experiences I've had. They have a very friendly staff, great selection of vehicles, and a very clean facility. Having been in the car sales business, I can (and will) recommend anyone I know looking for a quality vehicle to shop there. More
They did not beat Carmax on trade as advertised on website. I made offer didn't hear back until I checked on status of offer next day. I wanted 1k over Carmax offer which I provided in writing to sale website. I made offer didn't hear back until I checked on status of offer next day. I wanted 1k over Carmax offer which I provided in writing to salesman and was willing to pay full price for theirs. (didn't think was unreasonable) They did advertise an Internet price I asked salesman what that was and never heard back. I asked what took so long to get trade values and said he was busy with customers all day. Thats great what am I? I was never asked to secure the car which I would have. I never received the very best deal take it or leave I was just ghosted by salesman after my last text inquiry. Guess they are busy with customers. lol If you are doing business with them don't do over the phone. More
Great cars, great service and Alex really knows his stuff. I will never buy anywhere else again. The description could not be more accurate than the way he described the car and I live 1500 miles away! stuff. I will never buy anywhere else again. The description could not be more accurate than the way he described the car and I live 1500 miles away! More
Car was as described, the experience was positive, easy and straightforward. Alex is such a great guy. He is honest and goes the extra mile to ensure the whole experience is fun and meets your needs. and straightforward. Alex is such a great guy. He is honest and goes the extra mile to ensure the whole experience is fun and meets your needs. More
David Carr did a fantastic job making sure everything was perfect! I am now driving my dream car Audi SQ5! love it - more dealerships need to have sales people like David. perfect! I am now driving my dream car Audi SQ5! love it - more dealerships need to have sales people like David. More
I had a great experience working with David Carr at Earth Motorcars. I live in Colorado and found a 1969 Pontiac GTO Judge, on the Earth web site. After several calls, emails, and text exchanges with David Motorcars. I live in Colorado and found a 1969 Pontiac GTO Judge, on the Earth web site. After several calls, emails, and text exchanges with David, I decided to put a deposit on the car and fly down to see it in person. The facility is large and impressive, and the inspection, test drive, and completion of the sale were efficient, thorough, professional, and transparent. David helped to arrange shipping of the car to me, which went off without a hitch. The title paperwork also arrived very promptly. Overall, I was extremely impressed and have no reservations about recommending David Carr and Earth Motorcars. More
Super positive experience- would buy another car if needed tomorrow! Dave a GREAT open honest commutation. needed tomorrow! Dave a GREAT open honest commutation. More
After our experience at this dealer I really didn’t want to post because we got a great deal from David and his level of professionalism is why we bought. The thing that irritated us was the discussion goin to post because we got a great deal from David and his level of professionalism is why we bought. The thing that irritated us was the discussion going on in the office behind us.. I have never heard such in appropriate things being said to people. I was shocked to hear how this company talks to its staff. Now the issue is our car is having issues. Buyer beware the building and cars look great but its a rotten place. More