Back

Earth MotorCars / Lotus of Dallas

Carrollton, TX

4.9
622 Reviews
Welcome to Dallas Fort Worth's Premier Luxury, Exotic and Classic Cars Dealership. We specialize in offering the Finest Vehicles, Providing Outstanding Customer Service, Obtaining the Best Financing Options and Stocking a Large Selection of Luxury Vehicles, Exotics, Classic Cars and More! See for Yourself what Thousands of Customers have Discovered over the Years and Make your Next Purchase from Earth MotorCars! Our Goal is to Make you a Customer for Life! Earth Motorcars values your business; we strive to be one of the most prestigious & honest Internet driven dealerships in the Country and we want your next vehicle purchase to be the easiest and best experience ever! We have a perfect rating on Ebay & the BBB so rest assured our quality will be unsurpassed in every aspect and we strive for nothing less than your 100% satisfaction while hopefully creating a customer for life!
Contact Dealership

3216 Kellway Dr #132

Carrollton, TX

75006

Directions

By Type

Showing 622 reviews

August 25, 2022

I recently bought a 1969 Camaro from Earthmotors. Ivan was my salesperson. The car looked beautiful and I inspected the photos and saw nothing wrong with the car. My mistake was that I should have as More

by maxavier1x
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan Navarrete
Aug 31, 2022 -

Earth MotorCars / Lotus of Dallas responded

This feedback is very concerning to receive. We strive to deliver seamless and professional service, and it is never our intention to mislead or inconvenience our guests. We apologize for the issues you have encountered with your vehicle and for the trouble you have had getting in touch with our team. We would appreciate the chance to speak with you directly to see what more we can do to help clear things up. If you are willing to discuss this further, please feel free to reach out to us at customerservice@earthmotorcars.com. Thank you.

Sep 02, 2022 -

maxavier1x responded

Hello, I'm sorry but looking at all of the bad review for Earthmotors, it seems you just repeat the same message to your customers. Its insincere and insulting. You do not care about your customers, you only care about selling them a car and forgetting about them when there are concerns I spoke to Ivan and 2 of his managers and we discussed the concerns that I had with the 1969 camaro. The only thing they did was to give me excuses and promises that they would address my concerns. As of today nor Ivan or any of his managers has reached out to me. It took this review to have somebody reach out to me. That shows the lack of concerns that Earth motors has for their customers. Furthermore, Earthmotors is misleading to their customers by not pointing out the flaws on their cars. If they were transparent and honest, we would not be in tis situation. In regards to me reaching out to your customer service department, No, I will not do that. Earthmotos has all of my information, including telephone numbers and emails. If Earth motors and their managers are seriously interested in addressing my concerns, they can contact me right away. Please note, If I don't hear from them in a week, I will update this review to inform everybody on what happened.

August 19, 2022

I really enjoyed my buying experience. Everything was very easy. The paperwork; the entire process in fact. I will definitely be buying from Earth Motor Cars again. More

by jasonchipman7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cantu
Aug 19, 2022 -

Earth MotorCars / Lotus of Dallas responded

Providing our guests with an enjoyable and easy purchasing experience is our goal at Earth MotorCars! Thank you for the 5-stars, and we look forward to seeing you again!

June 12, 2022

Lukas was amazing! Very knowledgeable and laid back. Walking into Earth Motorcars I felt no pressure whatsoever. One of the most welcoming and refreshing car shopping e More

by camREE_trDEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lukas Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Earth MotorCars / Lotus of Dallas responded

Lukas is great! Thank you so much for supporting Earth MotorCars and we hope to see you again soon!

June 09, 2022

They did not beat Carmax on trade as advertised on website. I made offer didn't hear back until I checked on status of offer next day. I wanted 1k over Carmax offer which I provided in writing to sale More

by RobertHome
Recommend Dealer
No
Employees Worked With
David Carr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Earth MotorCars / Lotus of Dallas responded

Robert, we apologize for the issues you have encountered working with my team. We strive to make the purchasing process go smoothly for our guests, and it is disappointing that this was not better reflected in your time working with us. We assure you that this feedback will be addressed properly so we can work towards improving in the future. Lastly, we can see that we have let you down, and we would appreciate another opportunity to speak with you to see what more we can do to help fix things. If you are willing to discuss this further, please feel free to reach out at customerservice@earthmotorcars.com. Thank you.

June 07, 2022

Great cars, great service and Alex really knows his stuff. I will never buy anywhere else again. The description could not be more accurate than the way he described the car and I live 1500 miles away! More

by ferrarifan3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Earth MotorCars / Lotus of Dallas responded

We're so happy you had such a great purchasing experience with Alex that you plan on coming back to Earth MotorCars in the future. We will be sure to let him know just how much his help was appreciated. Thank you for taking the time to leave us this feedback, and we hope you enjoy your new car!

June 07, 2022

Car was as described, the experience was positive, easy and straightforward. Alex is such a great guy. He is honest and goes the extra mile to ensure the whole experience is fun and meets your needs. More

by kbarnes0910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Earth MotorCars / Lotus of Dallas responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Alex and the Earth MotorCars team. Drive safely, and we hope to see you back again down the road!

June 02, 2022

David Carr did a fantastic job making sure everything was perfect! I am now driving my dream car Audi SQ5! love it - more dealerships need to have sales people like David. More

by MS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Earth MotorCars / Lotus of Dallas responded

Thank you for the amazing review, and congratulations on getting into your new Audi SQ5! We're so glad that David and the Earth MotorCars team could help you find it, and we wish you many safe and happy miles ahead! Enjoy your dream car!

May 26, 2022

I had a great experience working with David Carr at Earth Motorcars. I live in Colorado and found a 1969 Pontiac GTO Judge, on the Earth web site. After several calls, emails, and text exchanges with David More

by bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Earth MotorCars / Lotus of Dallas responded

Bruce - We appreciate you taking time to post about your experience so that others will know what it's like to be a guest at Earth MotorCars. It's wonderful to hear that David provided communicative service and ensured that your purchasing process went smoothly, even from a distance. Thank you for recommending him! Safe travels in your new-to-you ride.

May 26, 2022

Super positive experience- would buy another car if needed tomorrow! Dave a GREAT open honest commutation. More

by DEF 90 LS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Earth MotorCars / Lotus of Dallas responded

We're glad you had a stellar experience with Dave and the Earth MotorCars team! Thank you for your business and excellent review - we wish you safe travels ahead!

May 19, 2022

After our experience at this dealer I really didn’t want to post because we got a great deal from David and his level of professionalism is why we bought. The thing that irritated us was the discussion goin More

by Harrisberry221
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Earth MotorCars / Lotus of Dallas responded

Thank you for the feedback. We are incredibly concerned to hear this, and we apologize that you felt uncomfortable with the conversation you heard. We aim to treat both our customers and our team with respect, and it is upsetting if this is not the impression we left. Please reach out at customerservice@earthmotorcars.com if there is anything else we can do for you.

...
17
...