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Rodeo Chrysler Dodge Jeep Ram - Service Center

Queen Creek, AZ

4.8
82 Reviews

82 Reviews of Rodeo Chrysler Dodge Jeep Ram - Service Center

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November 23, 2024

Quick turn around on vehicle . .. trouble shot, ordered parts, and installed in under 24 hours. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Collier
Nov 25, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Tom, we’re thrilled to hear about your positive experience! Our team works hard to provide quick and efficient service, and it’s great to know we met your expectations. Thank you for your feedback! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

November 06, 2024

Great customer service. Had some issues with the warranty and the service was honored. Communication was impeccable. Will revisit this dealer again. More

by David Barreto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not recall his name
Nov 07, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

David, thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service and warranty support. Your satisfaction is our priority, and we look forward to welcoming you back soon! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

November 01, 2024

Just want to give a thumbs up to my service writer Johnny Bounds. Went out of his way to arrange a rental car for me and took the time to check out a tire balance problem on my new Challenger Hellcat. More

by LKF
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Bounds
Nov 04, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thanks for the shout-out! We're thrilled to hear about Johnny's exceptional service. It's great to know he went the extra mile for you and your Challenger Hellcat. Your satisfaction is our priority, and we appreciate your support! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

October 31, 2024

David Drouin is the only person we will work with. He is so easy to work with and we have gotten to know him due to the times we have been there. My husband bought 3 company trucks and I bought mine. More

by Pamela Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Drouin
Nov 01, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Pamela, thank you for sharing your wonderful experience! We're thrilled to hear that David has made such a positive impact and that you appreciate our relaxed approach. Your trust means the world to us, and we look forward to continuing to meet your needs in the future! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

October 26, 2024

Been taking my Jeep Grand Cherokee here since we moved here 3 years ago. The service reps have always treated me with respect. The waiting area is comfortable and if you need a ride you can get one. Feli More

by scelty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia
Oct 28, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Felicia and Johnny Bounce. Our team is committed to providing respectful service and clear communication. We appreciate your loyalty and look forward to serving you and your Jeep for many more years! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

October 26, 2024

2 of 3 recalls handled, oil change, tire rotation and change of fuel filter. Was told it would take 2 to 3 days. Had my truck back in a little over 24 hours. Staff was fantastic, truck was clean and i More

by Shawn Barnhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff (Service)
Oct 28, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review, Shawn! We're thrilled to hear that you had a quick turnaround and a great experience with our team. Your satisfaction is our priority, and we look forward to assisting you again in the future! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

October 17, 2024

Great experience AND follow up after the service. Appreciate the team understanding your needs and timelines - great job! Would recommend this dealership for Sales (as I bought my vehicle her More

by Cave Creek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Oct 18, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

We're thrilled to hear about your great experience and appreciate your recommendation! Our team is dedicated to understanding our customers' needs, and it's wonderful to know that you felt supported throughout your journey. Thank you for choosing us for both sales and service! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

October 01, 2024

Great experience with Cameron in service. From booking the appointment to picking my vehicle up, the process was easy. More

by Danieljruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 02, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear that Cameron made your experience seamless from start to finish. We appreciate your support and look forward to assisting you again in the future! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

September 23, 2024

Cameron in the Service Department at the Queen Creek location was wonderful to work with! He was very kind, and thoroughly explained what to expect at our visit. He answered all of our questions, and More

by hpump23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 24, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We’re thrilled to hear about your positive experience with Cameron in our service department. Our team strives to provide seamless service, and it’s great to know we hit the mark. We appreciate your support and look forward to serving you again! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

September 07, 2024

I purchased 5 prepaid oil changes at discont rate. I went for the 3rd one and was told it had to be used in 2 years. The service manager showed me a copy of the original add and in fine print it said More

by yznjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron
Sep 09, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

We're disappointed you are dissatisfied. This special was for three oil changes and it was valid for two years. Transparency is a top priority to us here, which is why I'd like the opportunity to speak with you about this further, as well as learn more about when you attempted to contact our General Manager, as he has not received any voice messages or e-mails regarding this concern. I hope to hear from you. Regards, Daryl Jones Parts & Service Director Daryl.jones@earnhardt.com

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