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Rodeo Chrysler Dodge Jeep Ram - Service Center

Queen Creek, AZ

4.8
75 Reviews

75 Reviews of Rodeo Chrysler Dodge Jeep Ram - Service Center

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October 01, 2024

Great experience with Cameron in service. From booking the appointment to picking my vehicle up, the process was easy. More

by Danieljruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 02, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear that Cameron made your experience seamless from start to finish. We appreciate your support and look forward to assisting you again in the future! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

September 23, 2024

Cameron in the Service Department at the Queen Creek location was wonderful to work with! He was very kind, and thoroughly explained what to expect at our visit. He answered all of our questions, and More

by hpump23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 24, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We’re thrilled to hear about your positive experience with Cameron in our service department. Our team strives to provide seamless service, and it’s great to know we hit the mark. We appreciate your support and look forward to serving you again! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

September 07, 2024

I purchased 5 prepaid oil changes at discont rate. I went for the 3rd one and was told it had to be used in 2 years. The service manager showed me a copy of the original add and in fine print it said More

by yznjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron
Sep 09, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

We're disappointed you are dissatisfied. This special was for three oil changes and it was valid for two years. Transparency is a top priority to us here, which is why I'd like the opportunity to speak with you about this further, as well as learn more about when you attempted to contact our General Manager, as he has not received any voice messages or e-mails regarding this concern. I hope to hear from you. Regards, Daryl Jones Parts & Service Director Daryl.jones@earnhardt.com

August 27, 2024

JB was very friendly to deal with and got me in and out in a breeze. More

by Ashok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
Aug 28, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thank you, Ashok! We're thrilled to hear about your positive experience with JB. Our team strives to make every visit smooth and enjoyable. We appreciate your feedback and look forward to seeing you again soon! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

August 25, 2024

JB in Express Lane service department was excellent in listening to my service requests and made the entire process very pleasant. The service was done quickly and accurately. JB made the entire process v More

by chevybluetruck1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
Aug 26, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Chevy, thank you for the fantastic review! We're thrilled to hear that JB provided you with such excellent service. Your feedback means a lot to us, and we look forward to welcoming you and your vehicles back for more seamless experiences! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

August 20, 2024

Purchased my leased Jeep last year, but continue to use service department at Earnhardt Queen Creek. Most recently on 8/17 for a routine check up. JB was friendly, professional & helped get everything More

by LFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
Aug 22, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our service department! We're thrilled to hear that JB provided you with friendly and professional service during your routine check up. We appreciate your support and look forward to serving you again in the future. Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

August 19, 2024

I love my Chrysler 300S, bought from Earnhardt nearly 5 years ago. This stop was for routine service, and JB was so kind & efficient in getting it done. The car was ready exactly when he promised, and even More

by Ccaldwell921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
Aug 20, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

We are thrilled to hear about your positive experience with JB during your recent visit for routine service on your Chrysler 300S! We strive to provide efficient and top-notch service to all our customers. Thank you for choosing us and for sharing your feedback. We appreciate your loyalty! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

July 30, 2024

Great customer service. Thank you JB I appreciate all your help and kindness. I did not have a long wait. Thank you! More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
Jul 31, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Hi Elizabeth! Thank you for your kind words! We are thrilled to hear that you had a great experience with our customer service team. We appreciate your feedback and look forward to serving you again in the future. Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

July 23, 2024

Awesome group in the service department, Cameron always goes above and beyond to make sure we are taken care of More

by mike-vigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jul 24, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Hi Mike, thank you for taking the time to share your positive experience with Cameron and our service department! We are thrilled to hear that you feel well taken care of. We look forward to serving you again in the future. Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

June 12, 2024

Great service department, David was very helpful and exceeded my expectations! Resolved all of my issues More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 13, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

EP, we are thrilled to hear about your positive experience with our service department! We are glad that David was able to exceed your expectations and resolve all of your issues. Thank you for taking the time to share your feedback with us. We appreciate your business! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

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