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Rodeo Chrysler Dodge Jeep Ram - Service Center

Queen Creek, AZ

4.8
78 Reviews

78 Reviews of Rodeo Chrysler Dodge Jeep Ram - Service Center

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January 13, 2025

The battery failed in less than three years. Once my Ram Limited reached the dealership the service was excellent. The Saturday check-in was easy. I used the shuttle service to pick-up my 1500 More

by crusin eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Jan 14, 2025 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review, Eddie! We're thrilled to hear that our service team made your experience smooth and efficient. We appreciate your feedback on the roadside service and will continue to improve. Your satisfaction is our priority! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

January 10, 2025

I usually go to Earnhardt in Gilbert but my Rubicon was having an overheating issue so I chose to go to Rodeo since it was closer. They were very accomodating get my vehicle in very quickly. Cameron was in More

by Jeff J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 13, 2025 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review, Jeff! We’re thrilled to hear about your positive experience with Cameron and our team. Your satisfaction is our priority, and we look forward to taking care of your Jeep in the future. Safe travels, and see you again soon! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

January 06, 2025

Don’t bother making an appointment for an oil change at this Chrysler dealership! I had an appointment at 11 o’clock this morning and it took 2 1/2 hours to get done for a simple oil change. Needless to sa More

by Rondaxmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felicia Perry
Jan 08, 2025 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Ronda, Your time is valuable and it's important we are completing services in a more timely manner. We apologize for the delay and will be using your experience as an opportunity to train our service staff to ensure that you and all of our guests have a more seamless service experience. Should you like to discuss your recent visit in any further detail, please don't hesitate to contact me directly at 480-550-3832. Regards, Ray Axtt Parts & Service Director ray.axtt@earnhardt.com

December 05, 2024

We have our Jeep serviced at Rodeo they are great people and the next jeep would definitely buy from redeo More

by Russpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Dec 06, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our service team. Your support means a lot to us, and we can't wait to help you with your next Jeep purchase! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

November 27, 2024

Easy to set up appointment. Our service technician, Kim was very helpful. We enjoyed the Grand Wagoneer Experience.. More

by JoDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morty and Kim
Dec 03, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

JoDee, we’re thrilled to hear about your positive experience! It’s great to know that Kim provided excellent service and that you enjoyed the Grand Wagoneer. We appreciate your feedback and hope to see you again soon! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

November 24, 2024

Quick response, broke down what services were coming up and being preformed. Would go back More

by Sampsonaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon
Nov 25, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback! We're thrilled to hear you appreciated the quick response and clarity about our services. Looking forward to seeing you again soon! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

November 23, 2024

Quick turn around on vehicle . .. trouble shot, ordered parts, and installed in under 24 hours. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Collier
Nov 25, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Tom, we’re thrilled to hear about your positive experience! Our team works hard to provide quick and efficient service, and it’s great to know we met your expectations. Thank you for your feedback! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

November 06, 2024

Great customer service. Had some issues with the warranty and the service was honored. Communication was impeccable. Will revisit this dealer again. More

by David Barreto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not recall his name
Nov 07, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

David, thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service and warranty support. Your satisfaction is our priority, and we look forward to welcoming you back soon! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

November 01, 2024

Just want to give a thumbs up to my service writer Johnny Bounds. Went out of his way to arrange a rental car for me and took the time to check out a tire balance problem on my new Challenger Hellcat. More

by LKF
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Bounds
Nov 04, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Thanks for the shout-out! We're thrilled to hear about Johnny's exceptional service. It's great to know he went the extra mile for you and your Challenger Hellcat. Your satisfaction is our priority, and we appreciate your support! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

October 31, 2024

David Drouin is the only person we will work with. He is so easy to work with and we have gotten to know him due to the times we have been there. My husband bought 3 company trucks and I bought mine. More

by Pamela Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Drouin
Nov 01, 2024 -

Earnhardt Queen Creek Chrysler Dodge Jeep Ram responded

Pamela, thank you for sharing your wonderful experience! We're thrilled to hear that David has made such a positive impact and that you appreciate our relaxed approach. Your trust means the world to us, and we look forward to continuing to meet your needs in the future! Regards, Heath Wacker General Manager heath.wacker@earnhardt.com

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