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Earnhardt Peoria Kia
Phoenix, AZ
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261 Reviews of Earnhardt Peoria Kia
This is about what Peoria Kia is not. I went through two dealers last year getting my wife a car and Peoria Kia was my second looking for one for me. The first three times were very painful with the games dealers last year getting my wife a car and Peoria Kia was my second looking for one for me. The first three times were very painful with the games and delays and run-around by the sales staff. But with Peoria Kia, I searched on the internet, walked in several hours latter. They walked me straight to the car I had asked about. We didn't really like the color but found the one that I did like. Into the office, confirm the price. A decent price for my tradein. Out the door. Not once did I even start to get annoyed with the process and for me that is saying a lot. More
This is the 2nd KIA I purchased from this dealership. The sales agent (Victor) was so warm, friendly, honest and most of all NOT pushy in anyway. In the extreme Arizona heat, he did his utmost to help The sales agent (Victor) was so warm, friendly, honest and most of all NOT pushy in anyway. In the extreme Arizona heat, he did his utmost to help me choose a car from the lot and then had one driven up from Tucson in the color I wanted. Very friendly service and the GM was most helpful with his incentives. I would very highly recommend Victor and the dealership. The finance dept. was extremely helpful as well. More
Salesman was knowledgable, friendly and Not "pushy". (I hate it when the vultures swoop down on you the minute you drive into a dealership). The transaction took till well past closin "pushy". (I hate it when the vultures swoop down on you the minute you drive into a dealership). The transaction took till well past closing time and everyone involved, from sales to finance to service, did not act like they were eager to get us out of there. For a change, the car buying experinece was not stressful or unpleasant! More
This dealership was quick, fast, with quality service. Especially with the help of Juan Martinez, and they also had an amazing shuttle so you wouldn't be bored at the dealership. I highly recommend this d Especially with the help of Juan Martinez, and they also had an amazing shuttle so you wouldn't be bored at the dealership. I highly recommend this dealership for their services. More
I am a 69 year old who prefers to deal with professionals who demonstrate that they understand the importance of integrity in any business dealings. Victor not only exemplifies the highest standards of prof who demonstrate that they understand the importance of integrity in any business dealings. Victor not only exemplifies the highest standards of professionalism, but he also truly cares about meeting the actual needs of his customers. He knows his products thoroughly and his unerring knowledge of the dealership's inventory is a further indicator of his approach to his job. There is no pressure and no attempt to substitute an alternative that the customer does not want. The sales manager, Larry Guillen, and the finance manager, Michael Dominguez, combined to make the entire transaction a pleasant and stress-free experience. Larry represented his company's interests as one would expect, but at no time did he talk down to me or pressure me. Michael clearly outlined the financing and warranty options available to me and recognized that I neither needed nor would succumb to any undue pressure. I love the new 2013 Kia Soul I purchased and expect to have many years of trouble-free driving. More
My experience with Peoria KIA was fantastic. The salesperson, Kelly Dutton, was extremely nice and helpful. She listened to what I was telling her and did not try to talk me into any other vehicles salesperson, Kelly Dutton, was extremely nice and helpful. She listened to what I was telling her and did not try to talk me into any other vehicles. I really appreciated that. I would highly recommend her to anyone who was looking to purchase a vehicle at Peoria KIA. Bryson Hicks was also fantastic. He helped me get the best financing possible and I was also able to purchase the warranty I wanted. I am extremely happy with Peoria KIA and would not purchase a vehicle at any other dealership. More
I am a 62 year young woman who has driven the same car for almost 22 years (I know, I should get an award of some kind lol!) Needless to say, I was DREADING buying a new car. The experience I had at Peo for almost 22 years (I know, I should get an award of some kind lol!) Needless to say, I was DREADING buying a new car. The experience I had at Peoria Kia and CARLOS GAMEZ was FANTASTIC! I don't think in my entire life I have been treated with such respect and unbelievable patience, thank you CARLOS GAMEZ! My cousins went with me because they are frequent new car buyers and they were extremely impressed as well. I got a GREAT deal and LOVE my new 2013 Red Kia Soul Plus. Give Peoria Kia and CARLOS GAMEZ the opportunity to make your day, they sure made me a happy gal. They also have a wonderful program to help support our troops so lets all try to help them with that. There is a plaque inside that describes the donations they make when you buy a car. Tell CARLOS Diane C. with the 22 year old car sent you, thank you. More
I was headed to Peoria Kia to buy a new AC filter for my Optima, a couple miles before I got to the dealership I noticed the "low tire pressure" light come on so as soon as I pulled into the dealership "Jai Optima, a couple miles before I got to the dealership I noticed the "low tire pressure" light come on so as soon as I pulled into the dealership "Jairo" greeted me in line and I told him about the light. He looked at my left front tire and said "Looks like you have a flat." I was close to tears, I had just lost my husband 2 months ago to cancer and he usually took care of our car. On the one hand I felt lucky to have the flat at the dealership but, on the other hand I thought, they will probably push me to buy a new tire and I just don't know if I really need one. Hiro could see how upset I was, he told me to go inside and he would take care of it right away. I trusted him and went inside and bought my AC filter and waited for my tire to be fixed. Forty-five minutes later he came and got me. He took the AC filter from me and installed it while I waited. He told me they were able to fix the flat tire, I did not need to buy a tire. I thanked him and asked how much I owed. He said "nothing" and proceeded to give his condolences for my husband's death in the most sincere manner ever. I was so greatful I cried on the way home, believe me, I have had a few service people: computer repair men, landscapers, etc. try to "take me to the cleaners" because they are dealing with a woman. It was so refreshing to be treated kindly and dealt with honestly. I know my late husband and I made the right decision when we bought our car at Peoria Kia, and "Hiro" thank you again, you've restored my faith in people during this difficult time. Sincerely, Marla More
I came to Peoria Kia NOT at all interested in a Soul and with plans to visit several dealerships. Once I sat in the Soul and test drove it, I decided it was exactly what I wanted. Kelly was very friendly, with plans to visit several dealerships. Once I sat in the Soul and test drove it, I decided it was exactly what I wanted. Kelly was very friendly, knowledgable, and helpful. She and the financial team got me into a car I am very happy with for the price we wanted to pay. Thank you, Peoria Kia! More
AMAZING! We had a horrible experience with another dealership and had very specific expectations. Mike Markus and the entire team at Peoria Kia hit it out of the park! Mike listened to exactly what dealership and had very specific expectations. Mike Markus and the entire team at Peoria Kia hit it out of the park! Mike listened to exactly what we wanted, only showed us what we asked for and got us the perfect vehicle. He never went outside our price range, the entire team was service focused. Over the past several months we had spent extensive time in other dealerships and Peoria Kia has a different energy and buzz. Each time we have been in there everyone is friendly, recognizes you and the mood is very lighhearted - nothing compares. The vehicle we purchased is great and we feel like we got a quality vehicle at a more then reasonable price! More