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Earnhardt Peoria Kia

Phoenix, AZ

4.8
246 Reviews

17431 N 91st Ave

Phoenix, AZ

85382

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246 Reviews of Earnhardt Peoria Kia

June 18, 2024

The staff is always courteous and professional. The recall issue was resolved in two hours. More

by pattwice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justen Swett
Jun 19, 2024 -

Earnhardt Peoria Kia responded

Thank you for sharing your positive experience! We are thrilled to hear that our staff provided you with excellent service and resolved the recall issue efficiently. We appreciate your feedback and look forward to serving you again in the future. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

June 14, 2024

Listens well and does not press or push into a decision. We have had questions after purchasing and they had no problem answering or helping with solutions. More

by Dnajff624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Hall and Leo
Jun 17, 2024 -

Earnhardt Peoria Kia responded

Hi Dnajff624, thank you for sharing your positive experience! We're glad to hear that our team was able to assist you with your questions and provide helpful solutions. We strive to always listen to our customers and provide top-notch service. We appreciate your feedback! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

June 10, 2024

Worst experience in my life. I went there to have a look EV car, agent came to me and asked for my SSN, I told him, first I need to get quote, he confirmed me and my friend that More

by pam
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
not listed here
Jun 11, 2024 -

Earnhardt Peoria Kia responded

Pam, We appreciate you stopping by to look at an EV and we're disappointed to read about what transpired. At your convenience, I'd like to learn much more about this, so I can look into this further. I look forward to speaking with you soon. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

June 05, 2024

I love my Kia and my experience has always been good. I am disappointed as my Silver Kia paint is chipping and I am sure it is from the armor one treatment. I have tried with no success to have it taken More

by Sunflower859191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cronk
Jun 07, 2024 -

Earnhardt Peoria Kia responded

While happy to see you love your Kia, we're disappointed to read about the paint chips. I would like to inspect your vehicle when you have availability. Please contact me at 623-933-6900 or kraig.angel@earnhardt.com. Regards, Kraig Angel Parts and Service Director

May 31, 2024

Fantastic service keeps bringing me back. Your sales team and your finance team made me feel at home and I think that I received excellent service. More

by msturm64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idriss Smith, Earl Stanley
Jun 03, 2024 -

Earnhardt Peoria Kia responded

Hi msturm64, thank you for the kind words! We are thrilled to hear that our sales and finance teams made you feel at home and provided excellent service. We appreciate your loyalty and look forward to serving you again in the future. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

May 22, 2024

Writing with Chino and Jordan was simple and painless. The entire transaction was a breeze. More

by jcavallucci67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chino Cisneros, Jordan Hester
May 23, 2024 -

Earnhardt Peoria Kia responded

Hi jcavallucci67, thank you for sharing your positive experience with Chino and Jordan! We strive to make transactions as seamless as possible for our customers. If you have any more feedback or questions, feel free to reach out to us. We appreciate your support! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

April 28, 2024

Brian has always been very helpful and answers all my questions; takes care of issues and is always courteous. More

by klaforest76
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Simon
Apr 29, 2024 -

Earnhardt Peoria Kia responded

Hi klaforest76, thank you for taking the time to share your positive experience with Brian. We're thrilled to hear that he has been helpful and courteous in addressing your questions and concerns. We appreciate your feedback and look forward to serving you again in the future. Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

April 21, 2024

I was satisfied with the service department, Brian my service advisor took good care and informed me what they did. More

by m915g516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Simon
Apr 22, 2024 -

Earnhardt Peoria Kia responded

Hi m915g516, we are thrilled to hear about the positive experience you had with Brian in our service department. Providing excellent customer service is our top priority, and we are glad to hear that Brian took good care of you and kept you informed throughout the process. Thank you for choosing us! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

April 16, 2024

They were very prompt with the services, informative, understanding of my circumstances and friendly. At other Kia locations this same service and even just a plain oil change took 4 hours. Will definite More

by hayleye_schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Carro
Apr 17, 2024 -

Earnhardt Peoria Kia responded

Hi Hayley, thank you so much for sharing your experience with us! We're thrilled to hear that you found our services prompt, informative, and friendly. We aim to provide top-notch service, and we're glad we could exceed your expectations. Looking forward to welcoming you back soon! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

April 13, 2024

Johney and Joe were great. The service department was great The Parts department was great Buying this car was a very pleasant experience More

by Daron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Haverland, Johnny Pearlstein, Joe Hall, Earl Stanley
Apr 15, 2024 -

Earnhardt Peoria Kia responded

Hey Daron! Thank you so much for the amazing feedback about your experience with us. We're thrilled to hear that Johney, Joe, and our team provided exceptional service. We appreciate your business and look forward to serving you again in the future. Safe travels in your new car! Regards, Chuck Weesner General Manager Chuck.Weesner@earnhardt.com

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