Earnhardt Peoria Kia

I have bought a new car every two years for the last 10 years. This was the first time I had a good experience. I usually talk myself up and prep for battle for two days ahead of time but for once, I didn' years. This was the first time I had a good experience. I usually talk myself up and prep for battle for two days ahead of time but for once, I didn't need to. They gave me what I wanted for my trade, what I wanted to pay for the new car and the interest rate I wanted. I felt like they actually listened. When we got to finance there was no pressure to by add-ons I don't need and there no big surprises about payment. But honestly, the best part was that they NEVER ONCE looked at my fiancé to ask questions. Men tend to want to talk to men about cars and I often find the salesman ignoring me. I did not have that issue and I'm truly grateful. This isn't the 60's and I don't need a man to help me buy a car. More

Sherri did a great job listening to my concerns and getting them down in her notes. Her smile and positive attitude was great. She made sure all of my concerns were met and taken care of. She is great getting them down in her notes. Her smile and positive attitude was great. She made sure all of my concerns were met and taken care of. She is great and knowledgeable. She puts you at ease and makes you feel like family. That’s someone I can trust. Thank you Sherri. More

Very please with the service and professionalism of your staff....I got in for service needed the same day ..... it was finished in a timely fashion.... thank you staff....I got in for service needed the same day ..... it was finished in a timely fashion.... thank you More

Just had our first service on our 2020 Niro, and are very pleased with everything. The service was excellent, very well organised, and appropriate precautions taken to keep customers safe during the pandemi pleased with everything. The service was excellent, very well organised, and appropriate precautions taken to keep customers safe during the pandemic. All ran to schedule, and we were in and out in an hour, complete with a recall item that was dealt with alongside the service. More

These people are Awesome! They have taken care of my cars from the beginning, and always take the time to do the job correctly and saving me money. Justin has been a phenomenal service representative in ever from the beginning, and always take the time to do the job correctly and saving me money. Justin has been a phenomenal service representative in every way. It is with service like this, that I will always return and refer other people to Peoria Kia!!! More

Great service! Fast and inexpensive! Will definitely return for more service. One of the best experiences I have ever had in a service department at a dealership! return for more service. One of the best experiences I have ever had in a service department at a dealership! More

I want to give a huge THANK YOU to Mark at Peoria Kia he went above and beyond to make sure my vehicle was fixed correctly. He was very kind and he does a fantastic job. I would highly recommend him and wil went above and beyond to make sure my vehicle was fixed correctly. He was very kind and he does a fantastic job. I would highly recommend him and will definitely be back if need be. More

I want to give thanks to Dominic and Brandon. They were awesome in helping me and my son get a car. If you want friendly and experienced as well as expedient service. Please go and see these gentlemen, the awesome in helping me and my son get a car. If you want friendly and experienced as well as expedient service. Please go and see these gentlemen, they will take care of you. Thanks again, u are truly appreciated. Sonya Collins More

We have been taking our cars here for 5+ years. Justen and the team always do a great job and have excellent customer service! Thank you! and the team always do a great job and have excellent customer service! Thank you! More

My wife and I bought a used 2016 Nissan Rogue. We paid cash for it. Before or should I say during the sale I noticed the SD card for the Navigation system was missing. I told my new salesman it was missin cash for it. Before or should I say during the sale I noticed the SD card for the Navigation system was missing. I told my new salesman it was missing. He was new so he told the night sales manager it was gone. The night manager who happened to be training my salesman,said don't worry we will take care of it. Wow did I learn a lesson. If your dealing with Peoria Kia off of bell Rd. Make sure you get everything in writing. Theyre word is no good. I felt I was lied to just to make a sale. They will say anything to get a deal. In not joking it sucks that during this Pandemic there still is business that will take advantage of customers who are just trying to survive. I know that a SD card costs around 200 for that model. I spent all my money paying cash and buying an extended warranty. You would think they would make good on their word. No they won't in fact they were rude and not helpful at all. Soon as they hot the money all promises are off. Do yourself a big favor buy anywhere but there if you want honesty and good salesman that don't lie. I hope channel3 gets my message cause that's next. Its the principal not the money. You can't kick people when there down. Please hear my true story and don't make the mistake I did. Thx you everyone and pray for me that channel 3 gets this. Stay safe and know the good dealerships. Peace More