Earnhardt Peoria Kia

Worst experience in a kia service department that I have ever had!! If I could give no stars I would!! They prayed on me and tried to strike fear to do more work on my car!!:The mechanic exaggerated a issue ever had!! If I could give no stars I would!! They prayed on me and tried to strike fear to do more work on my car!!:The mechanic exaggerated a issue with my vehicle to try and get me to get it fixed with them immediately!! It was confirmed by a collision center to not be as bad as this service center said it was and they over filled my oil be about a quart and won't get back to me to fix the problem!! Do yourself a favor DONT GET YOUR VEHICLE SERVICED HERE its been the worst three days of worry and anger I have had in a while!! Can't even get them on the phone about about oil issue!!! More

Mark Cronk is THE best Service Advisor! Always friendly, kind, courteous, honest and professional. I trust him because he has earned that trust. I thought I was due for a 40k service and he reminded me that kind, courteous, honest and professional. I trust him because he has earned that trust. I thought I was due for a 40k service and he reminded me that I had already taken care of it (I will blame 2020 for my short memory!). Thanks Mark for the truly exceptional service! More

Three Kia’s and 5 years our family is impressed with their professionalism. Great team, you are tops! Thanks . We will definitely keep coming back to you. their professionalism. Great team, you are tops! Thanks . We will definitely keep coming back to you. More

We had the worst experience of our lives at this dealership. Our broker pre arranged a purchase deal at a sister dealership on a Fri but the car we wanted was at Peoria and the 2shops could not reac dealership. Our broker pre arranged a purchase deal at a sister dealership on a Fri but the car we wanted was at Peoria and the 2shops could not reach an exchange deal so we were told the agreed upon sale would be honored at Peoria. We arrived Sat AM, started paperwork and a manager came out and told us we were crazy if we thought he would honor the deal, that he can sell that car all day long for $5K MORE. Became VERY rude and showed NO interest in even attempting to salvage the sale so...we walked. He was,frankly, an a$$. Will probably never buy another Kia and we live Kias. And 2employees wandering around without a mask. They deserve ZERO stars! More

Peoria Kia keeps me in the know as to what services my 2016 Kia Soul needs to keep it running well. I love my Soul and Sherrie Wilson is my service manager of choice. She is so friendly and knowledgeabl 2016 Kia Soul needs to keep it running well. I love my Soul and Sherrie Wilson is my service manager of choice. She is so friendly and knowledgeable. She keeps me updated as to what's going on with my car. She is a definate asset to Peoria Kia. More

Wanted to buy the wife a new car. Did my research on vehicles and the kia brand seems to have the best bang for my buck. I searched for a dealer and found that Earnhardt had acquired this kia dealership vehicles and the kia brand seems to have the best bang for my buck. I searched for a dealer and found that Earnhardt had acquired this kia dealership. Went down on a Wednesday afternoon looked at a few models of suvs and drove rhe new Seltos wife loved it. Put a deposit to hold to Seltos. Made a appt for Friday afternoon. Went in had everything done and out the door in about 3 hours. Everyone was great and very helpful. Great experience overall we would highly recommend this dealership to everyone who wants a kia vehicle. More

Talk about exceptional service. Brandon was phenomenal. He was courteous, patient, very knowledgeable and super thoughtful. He took the time to educate us on the vehicle, found exactly what I was looking f He was courteous, patient, very knowledgeable and super thoughtful. He took the time to educate us on the vehicle, found exactly what I was looking for, called with all the information in advance. It just made the entire process an A+. I look forward to referring future car buyers to him knowing that they will be in good hands and he will take great care of them. If you’re Looking for a great salesman, reach out and ask for Brandon. More

Always excellent service. We have been trading cars at Peoria Kia for over 10 years. Mark Dahl is the best salesperson, most patient and knowledgeable. We enjoy working with Mark, Nate and the finance tea Peoria Kia for over 10 years. Mark Dahl is the best salesperson, most patient and knowledgeable. We enjoy working with Mark, Nate and the finance team each and every time. They always make us feel welcome and never hesitate to recommend them to friends and neighbors. More

I have bought a new car every two years for the last 10 years. This was the first time I had a good experience. I usually talk myself up and prep for battle for two days ahead of time but for once, I didn' years. This was the first time I had a good experience. I usually talk myself up and prep for battle for two days ahead of time but for once, I didn't need to. They gave me what I wanted for my trade, what I wanted to pay for the new car and the interest rate I wanted. I felt like they actually listened. When we got to finance there was no pressure to by add-ons I don't need and there no big surprises about payment. But honestly, the best part was that they NEVER ONCE looked at my fiancé to ask questions. Men tend to want to talk to men about cars and I often find the salesman ignoring me. I did not have that issue and I'm truly grateful. This isn't the 60's and I don't need a man to help me buy a car. More

Sherri did a great job listening to my concerns and getting them down in her notes. Her smile and positive attitude was great. She made sure all of my concerns were met and taken care of. She is great getting them down in her notes. Her smile and positive attitude was great. She made sure all of my concerns were met and taken care of. She is great and knowledgeable. She puts you at ease and makes you feel like family. That’s someone I can trust. Thank you Sherri. More