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Earnhardt Peoria Kia
Phoenix, AZ
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261 Reviews of Earnhardt Peoria Kia
We found a car online, allowed them to run our credit and evaluate our trade. I was told that we had inequity in our trade as the monthly payment was much higher than I anticipated. When I pushed for specifi evaluate our trade. I was told that we had inequity in our trade as the monthly payment was much higher than I anticipated. When I pushed for specifics the monthly payment was just repeated and I was told that if I could put more money down then we could work a deal. We went into the dealership two days later and we’re told that there was no inequity in our trade but instead they are increasing the price of the vehicle 14% over what it was listed for online due to “market adjustment”. Cory Coronado was rude and condescending. He also re-ran our credit without authorization. Stay away from this dealership. More
All work done promptly and correctly. Mark advised certain items which should be done and I accepted his reccomendation. I trust him. Joseph Cannon certain items which should be done and I accepted his reccomendation. I trust him. Joseph Cannon More
2nd time buying a vehicle from Peoria Kia. Very happy with the service provided. Price on our trade in and purchase seemed quite fair. Thank You with the service provided. Price on our trade in and purchase seemed quite fair. Thank You More
The customer service I received in the service dept. wad great. I was on my way within an hour. Mark was very courteous, I would recommend him to anyone. great. I was on my way within an hour. Mark was very courteous, I would recommend him to anyone. More
I have never been so turned off by a dealership. They acted as if they were doing me a favor possibly selling me one of their vehicles. I understand the market for cars is a little crazy right now but i acted as if they were doing me a favor possibly selling me one of their vehicles. I understand the market for cars is a little crazy right now but it won't always be that way and just because you can mark your cars up beyond the sticker doesn't make it right. Based on my experience with them I will never go back. I don't care if they are selling one of the top rated vehicles. There are other vehicles that come pretty darn close. I cannot express enough how much I felt unwanted as a customer. Their selling approach in my option is very short sighted. More
Worst experience in a kia service department that I have ever had!! If I could give no stars I would!! They prayed on me and tried to strike fear to do more work on my car!!:The mechanic exaggerated a issue ever had!! If I could give no stars I would!! They prayed on me and tried to strike fear to do more work on my car!!:The mechanic exaggerated a issue with my vehicle to try and get me to get it fixed with them immediately!! It was confirmed by a collision center to not be as bad as this service center said it was and they over filled my oil be about a quart and won't get back to me to fix the problem!! Do yourself a favor DONT GET YOUR VEHICLE SERVICED HERE its been the worst three days of worry and anger I have had in a while!! Can't even get them on the phone about about oil issue!!! More
Mark Cronk is THE best Service Advisor! Always friendly, kind, courteous, honest and professional. I trust him because he has earned that trust. I thought I was due for a 40k service and he reminded me that kind, courteous, honest and professional. I trust him because he has earned that trust. I thought I was due for a 40k service and he reminded me that I had already taken care of it (I will blame 2020 for my short memory!). Thanks Mark for the truly exceptional service! More
Three Kia’s and 5 years our family is impressed with their professionalism. Great team, you are tops! Thanks . We will definitely keep coming back to you. their professionalism. Great team, you are tops! Thanks . We will definitely keep coming back to you. More
We had the worst experience of our lives at this dealership. Our broker pre arranged a purchase deal at a sister dealership on a Fri but the car we wanted was at Peoria and the 2shops could not reac dealership. Our broker pre arranged a purchase deal at a sister dealership on a Fri but the car we wanted was at Peoria and the 2shops could not reach an exchange deal so we were told the agreed upon sale would be honored at Peoria. We arrived Sat AM, started paperwork and a manager came out and told us we were crazy if we thought he would honor the deal, that he can sell that car all day long for $5K MORE. Became VERY rude and showed NO interest in even attempting to salvage the sale so...we walked. He was,frankly, an a$$. Will probably never buy another Kia and we live Kias. And 2employees wandering around without a mask. They deserve ZERO stars! More