Earnhardt Lexus - Service Center

They went out their way to help me out was leaving for vacation and was leaving on Sunday morning and they had a person pick up my vehicle on Monday for service it needed. Thanks to the Earnhardt team wel vacation and was leaving on Sunday morning and they had a person pick up my vehicle on Monday for service it needed. Thanks to the Earnhardt team well appreciated. More

Professional service, Tom Miller is our service advisor, He got everything done in timely manner , explained everything clearly. Even we live far away from this dealer but always bring our cars to have it s He got everything done in timely manner , explained everything clearly. Even we live far away from this dealer but always bring our cars to have it serviced here and Tom is professional and taking good care of our cars needs. More

Our service advisor Tom Miller provided excellent and caring service. He provided us with a loaner car which is exceptional and greatly appreciated. It’s a pleasure to do business at this dealership! caring service. He provided us with a loaner car which is exceptional and greatly appreciated. It’s a pleasure to do business at this dealership! More

Received excellent service. ..every detail of our first scheduled service visit was handled professionally. I appreciated the personal attention provided by Richard Vasquez. ..every detail of our first scheduled service visit was handled professionally. I appreciated the personal attention provided by Richard Vasquez. More

Awesome service. Rick knows his stuff! Everything done to perfection! I would recommend to anyone. Rick knows his stuff! Everything done to perfection! I would recommend to anyone. More

Armin is a pleasant service rep. My car was ready when promised, and the service was great. Too bad the loaner car had food all over it and very low on fuel. My car was ready when promised, and the service was great. Too bad the loaner car had food all over it and very low on fuel. More

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last service they did an excellent service on my 2014 ES350 and an excellent job on the complete detail. Great service and quality workmanship. More

I live in Phoenix & Tucson, Earnhardt is the only dealership I will let touch my Lexus. What started as a great relationship with Earnhardt in 2008, located on McDowell & subsequently moved to Camelb dealership I will let touch my Lexus. What started as a great relationship with Earnhardt in 2008, located on McDowell & subsequently moved to Camelback is worth my drive, why you ask……Tom Miller. My car is always in perfect condition when I leave my service appointment. The technicians are top notch, customer service & sales department are the best, they treat you like family. Tom always has a loaner available for my use whether it’s 1 or 3 days. Tom is so upbeat & it’s obvious he loves his job. Thank you Earnhardt, you are a well run dealership! More

Rick, the Service Consultant is always respectful, professional, and extremely reliable in helping my wife and I resolve any issues we may have with out Lexus vehicle. He always explains the process t professional, and extremely reliable in helping my wife and I resolve any issues we may have with out Lexus vehicle. He always explains the process to make sure the Service provided is excellent. More

I'm fortunate that my car is only 3 years old, and I bought it new at Earnhardt Lexus. My schedule service appointments have all been easy to schedule, I've been satisfied with the work and results, an bought it new at Earnhardt Lexus. My schedule service appointments have all been easy to schedule, I've been satisfied with the work and results, and I'm treated respectfully every time. One time, I got a call from my service advisor that they were almost out of loaner cars, and I let him know I was on my way. Since I was only going to drive the loaner to work, I told him it was okay if someone was able to just take me to work. He over delivered, and I was provided a Lyft (or Uber) to/from work. My most recent trip was was flawless, too. Dropping off my car took all of 5-7 minutes, and I was on my car with a loaner. Two hours later, I get a call from Richard that my car is finished. I have nothing but praise for Earnhardt Lexus. S. Flowers Phoenix More