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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
297 Reviews

297 Reviews of Earnhardt Lexus - Service Center

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January 18, 2023

GREAT SERVICE AND GREAT STAFF! !! TREATED MY 2001 GS300 LIKE A 2023! THANKS RYAN &THE MECHANIC ON DUTY!! More

by Kroberson3rd31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan/ Service Dept.
Jan 19, 2023 -

Earnhardt Lexus responded

It's our pleasure! Glad Ryan and our service team took great care of you and your GS 300. We hope it's treating you well and we hope to continue to work together for years to come. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 30, 2022

Usually work with Tom- he was out so Ryan filled in. He was also great to work with! He had my loaner car ready for me, was professional, prompt, courteous and seemed to genuinely care. This is a great More

by Twohomes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Haase
Jan 03, 2023 -

Earnhardt Lexus responded

It's so great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Feel free to call or stop by if there is anything else we can do for you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 07, 2022

As always my experience with servicing my car has exceeded expectations. On time, loaner car and washing my car. Great customer service by Tom and all staff. Thank you. More

by Barb7955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Earnhardt Lexus responded

Thank you for trusting Earnhardt Lexus, Barb! We're proud of our team for always taking care of you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 01, 2022

Armin was very professional and kept me informed of the progress. Service was great and prompt. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin
Nov 02, 2022 -

Earnhardt Lexus responded

We are ecstatic to hear that you had an enjoyable service experience here at Earnhardt Lexus, Mary. Can't wait to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 26, 2022

Working with Lindsey was a pleasure. She is professional, returned my calls and kept me informed throughout the process. Thank you, More

by lz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
Oct 26, 2022 -

Earnhardt Lexus responded

Thank you for your stars! We're so lucky to have Lindsey on our team & we're glad she ensured an excellent experience. We look forward to working with you again. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 14, 2022

Excellent fast and professional in all service. Richard went above and beyond. Your requirement for more than 15 words excessive More

by gcch212
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Oct 17, 2022 -

Earnhardt Lexus responded

Richard is awesome and it's no surprise that he provided you with an amazing visit! Hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

Oct 17, 2022 -

gcch212 responded

Attention to detail no matter what service, is the company that wins. So keep up the focus to excel.

October 14, 2022

The dealership treated customers very well, including a free loaner vehicle. Service was prompt and I’m happy with the work. More

by pl86121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hasse
Oct 17, 2022 -

Earnhardt Lexus responded

We are ecstatic to hear that you had an enjoyable service experience here at Earnhardt Lexus. Can't wait to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 13, 2022

Excellent service and outstanding staff! My vehicle is my baby and they take great care! More

by ddain1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 14, 2022 -

Earnhardt Lexus responded

It truly makes us happy to see that you were impressed with our service! We appreciate your business and we can't wait to see you again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 11, 2022

Earnhardt Lexus is consistently the best dealership. I had my vehicle in for service. I am a very happy customer and would not consider going anywhere where else. The employees bend over backwards to More

by Robbyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Earnhardt Lexus responded

It pleases us to see that you had a positive service experience here with us! Thank you for this great review and we hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 01, 2022

On 9/30 I experienced a moment of fear when my fob did not start car ( fob was inside purse).. After removing fob from purse the car started. I called and spoke to Lyndsey who told me it was probably the More

by Ssuebunch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndsey
Oct 03, 2022 -

Earnhardt Lexus responded

We are so happy that Lyndsey was able to fix your vehicle's issue! Thank you so much for choosing us and please never hesitate to let us know if we can help you with anything else! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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