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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
307 Reviews

307 Reviews of Earnhardt Lexus - Service Center

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June 27, 2025

Had another great experience with Earnhardt Lexus! Appreciate the awesome customer service and great service experience. Thank you. More

by wine.chintzy0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Earnhardt Lexus responded

Thank you for your fantastic review! We’re thrilled to hear that you had another great experience with us. Our team is dedicated to providing top-notch service, and your appreciation means a lot. We look forward to welcoming you back soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 20, 2025

Rick is great. He made sure all items were taken care of. I always take my vehicle back to him. Great service! More

by Bofuller67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Rick. Providing great service is our priority, and we appreciate your loyalty. Looking forward to seeing you again for your next visit! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 19, 2025

Fast reliable service and excellent purchase experience. Facilities are comfortable, clean and inviting. Competent and professional staff. More

by Promotion’ Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Earnhardt Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our team and enjoyed our facilities. We strive to provide top-notch service and it's always rewarding to know we hit the mark. Looking forward to seeing you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 19, 2025

Very helpful and professional, if he didn’t know the answer, he took the time to find it. More

by Rlaporte1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Earnhardt Lexus responded

Thank you for your fantastic review! We're thrilled to hear that our team provided you with helpful and professional service. We believe in going the extra mile to ensure you have the best experience. Your feedback means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 07, 2025

Richard did an excellent job. Oil change and detailing were completed as promised. Richard kept me informed of the progress/status via text. More

by HGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear Richard provided excellent service and kept you updated throughout. Your satisfaction is our priority, and we look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 04, 2025

Michael Southern, service consultant is the best! Excellent service.. he takes the time to really explain without feeling any salesman pressure to have work completed! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Southern
Jun 06, 2025 -

Earnhardt Lexus responded

Denise, thank you for the fantastic feedback! We're thrilled to hear that Michael provided you with such excellent service. Our team strives to make every experience informative and pressure-free. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

May 24, 2025

Mike Herrera was excellent. This the second time he has helped us(different vehicles). Walked me through the process. He kept me informed what service people had found and wh More

by leonardbuchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic feedback, Leonard! We're thrilled to hear about your positive experiences with Mike Herrera. His dedication to keeping customers informed is truly appreciated. We look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 30, 2025

Thank you Lindsey and the service department for another great experience at Earnhardt Lexus. You all never disappoint! More

by neestretch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Earnhardt Lexus responded

We’re thrilled to hear you had another great experience with Lindsey and our service team at Earnhardt Lexus. Your satisfaction means the world to us, and we can’t wait to welcome you back! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 24, 2025

Rick Johnson is one of the most knowledgeable service technicians I have had the pleasure of working with. Can't go wrong with him as your sevice technician for your Lexus. More

by jpstamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suk Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Rick provided you with such knowledgeable service. Our team takes pride in delivering exceptional experiences, and it’s great to know we hit the mark with you. We appreciate your support! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 19, 2025

Tom Miller has been my Service Advisor for more than 10 years now. Tom IS the reason I keep coming back to this Lexus dealership for all of my car's service needs. He is honest, let's me know exactly wha More

by Saldrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Earnhardt Lexus responded

Saldrin, we’re thrilled to hear about your positive experience with Tom! His dedication to providing honest and prompt service truly makes a difference. Thank you for being a valued customer and for recognizing the hard work of our team at Earnhardt Lexus! Regards, Bull Earnhardt Owner bull@earnhardt.com

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