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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
302 Reviews

302 Reviews of Earnhardt Lexus - Service Center

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June 04, 2025

Michael Southern, service consultant is the best! Excellent service.. he takes the time to really explain without feeling any salesman pressure to have work completed! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Southern
Jun 06, 2025 -

Earnhardt Lexus responded

Denise, thank you for the fantastic feedback! We're thrilled to hear that Michael provided you with such excellent service. Our team strives to make every experience informative and pressure-free. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

May 24, 2025

Mike Herrera was excellent. This the second time he has helped us(different vehicles). Walked me through the process. He kept me informed what service people had found and wh More

by leonardbuchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic feedback, Leonard! We're thrilled to hear about your positive experiences with Mike Herrera. His dedication to keeping customers informed is truly appreciated. We look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 30, 2025

Thank you Lindsey and the service department for another great experience at Earnhardt Lexus. You all never disappoint! More

by neestretch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Earnhardt Lexus responded

We’re thrilled to hear you had another great experience with Lindsey and our service team at Earnhardt Lexus. Your satisfaction means the world to us, and we can’t wait to welcome you back! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 24, 2025

Rick Johnson is one of the most knowledgeable service technicians I have had the pleasure of working with. Can't go wrong with him as your sevice technician for your Lexus. More

by jpstamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suk Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Rick provided you with such knowledgeable service. Our team takes pride in delivering exceptional experiences, and it’s great to know we hit the mark with you. We appreciate your support! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 19, 2025

Tom Miller has been my Service Advisor for more than 10 years now. Tom IS the reason I keep coming back to this Lexus dealership for all of my car's service needs. He is honest, let's me know exactly wha More

by Saldrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Earnhardt Lexus responded

Saldrin, we’re thrilled to hear about your positive experience with Tom! His dedication to providing honest and prompt service truly makes a difference. Thank you for being a valued customer and for recognizing the hard work of our team at Earnhardt Lexus! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 05, 2025

Rick takes the very best care of me and my vehicle. He's just the best, a pleasure to deal with & I trust him to keep me rolling. I guess I'll always have to own a Lexus so that Rick & Earnhardt will More

by bunky47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Rick! Your trust in our team means everything to us. We’re committed to providing top-notch service and keeping you rolling smoothly. Thank you for being a loyal Lexus owner! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 02, 2025

Best service you will ever find! The highest level of integrity and quality of work! More

by Stefanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Earnhardt Lexus responded

Stefanie, thank you for your fantastic feedback! We're thrilled to hear that you experienced our commitment to integrity and quality. Your support means the world to us, and we look forward to continuing to provide you with top-notch service! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 29, 2025

Lindsey is an outstanding representative of your dealerships service and Earnhardt reputation. Friendly, kind person who attends to every detail with a smile. Great job Lindsey! See you next time More

by Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Earnhardt Lexus responded

Curtis, thank you for the fantastic review! We're thrilled to hear about your positive experience with Lindsey. Our team takes pride in providing top-notch service, and it’s great to know it made an impact. We look forward to seeing you next time! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 22, 2025

Mike was very helpful and got me in and out quickly with a reserve car. More

by Ret Ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 24, 2025 -

Earnhardt Lexus responded

Thanks for the great feedback! We're thrilled to hear Mike provided you with quick and helpful service. We aim to make your experience seamless, and it sounds like he hit the mark. Looking forward to seeing you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 13, 2025

The Earnhardt Lexus service experience was awesome! Michael was a great communicator and managed our service very well. More

by Rx350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic feedback! We’re thrilled to hear you had an awesome service experience with Michael. Our team is dedicated to providing top-notch communication and care. We look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

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