Earnhardt Hyundai - San Tan - Service Center
Gilbert, AZ
833 Reviews of Earnhardt Hyundai - San Tan - Service Center
Outstanding I have never had Auto Service experiences as good as San Tan Hyundai and Service Advisor Mario who is excellent at keeping me up to date on service be I have never had Auto Service experiences as good as San Tan Hyundai and Service Advisor Mario who is excellent at keeping me up to date on service being performed and future needs More
Great Job I arrived at 1pm without a reservation and they took me right in for my oil change. I have been coming here for the last 7 years and always had great I arrived at 1pm without a reservation and they took me right in for my oil change. I have been coming here for the last 7 years and always had great service. More
Great Customer Service I was worried when I found out Johnny had left. But John stepped right into his shoes and performed great! Nice work on hiring a professional who know I was worried when I found out Johnny had left. But John stepped right into his shoes and performed great! Nice work on hiring a professional who knows how to treat people. More
Well Done This was a warranty service and all was handled well and in the time I was told. Another good experience with the Santan Hyundai service dept. This was a warranty service and all was handled well and in the time I was told. Another good experience with the Santan Hyundai service dept. More
cutoner friewndly always receive great service by friendly professionals. they go above and beyond to provide a satisfying experience. I only have my vehicle serviced a always receive great service by friendly professionals. they go above and beyond to provide a satisfying experience. I only have my vehicle serviced at San Tan Hyundai and have never had a bad experience. More
Excellent help and service! This is the second time that I worked with Shawn in the service department, and the help was greatly appreciated with the service of the car and the This is the second time that I worked with Shawn in the service department, and the help was greatly appreciated with the service of the car and the recommendations of what to do with it! I recommend San Tan Hyundai. More
Doesn't feel like a dealership Car dealerships have always had a certain reputation, but every time I get my car serviced at San Tan Hyundai, a new kind of reputation is building in Car dealerships have always had a certain reputation, but every time I get my car serviced at San Tan Hyundai, a new kind of reputation is building in my mind: One of honesty, reliability, and true service--not lip service. I have never had a bad experience in my 4 years of doing business here. More
Needed a new battery Met by Service person the second I drove up. Immediately taken care of. Waiting room had iced water, popcorn, fresh fruit and pastries. Battery Met by Service person the second I drove up. Immediately taken care of. Waiting room had iced water, popcorn, fresh fruit and pastries. Battery installed, prices reasonable. More
Fantastic since 2011 In life today so much can be taken for granted both people and things, it is so refreshing when one experience true, sincere kindness and caring. Not In life today so much can be taken for granted both people and things, it is so refreshing when one experience true, sincere kindness and caring. Not popular words today, so much so when we come face to face with a genuinely caring person it catches us by surprise. My experience at San Tan Hyundai service department has passed the test if time, their willingness to accomodate my busy schedule (I live in Gilbert and commute to work in Scottsdale) is second to none. Jonathan my service advisor with the whole team are gracious, pleasant and pay close attention to detail in the service of my 2016 Genesis - thank you so much for your continuous "going the extra mile" attitude, it scores a "wow" rating More
Great Experiences in the Service Center I left a review for the great sales experience I had here in 2012 when I bought my car, and now I am writing to compliment the positive post-sale expe I left a review for the great sales experience I had here in 2012 when I bought my car, and now I am writing to compliment the positive post-sale experience I receive in the Service Center. Based on the comparable cost of an oil change that San Tan Hyundai offers (which includes a car wash you don't get elsewhere), I decided to bring my car here for all oil changes. Because of the great service I receive each time, I return for my routine maintenance and service. In the past two years I have only brought my car here and have never been disappointed. In fact, I am always impressed by the service I receive. Specifically I would like to compliment my Service Advisor, Jonathan Wilson, who consistently exceeds my expectations by not only addressing the issue I bring my car in for, but by doing all necessary research (calling Hyundai, checking my warranty information, anticipating my concerns) to ensure that any questions I may have for him are already answered when he gives me the status and updates on my car. On a recent major repair, he called Hyundai to secure a loaner car for me to use at no charge for the five days my car would be in the shop awaiting a part. He had this taken care of and secured for me before I even knew that I would not be able to leave in my car; anticipating my question "what I am supposed to do without a car for five days". Yesterday my car was in for a scheduled repair and another issue was found. The part for the newly discovered repair was not in stock and had to come from the Avondale location (42 miles away). Although I would have gladly come back when the part was in, Johnny went to the trouble of getting the part to their shop so that the repair could be done on the same visit to save me a trip back. Regardless of the reason for my visit, no matter how big or small, Johnny always provides a great experience and thanks me for being a great customer. Because of the service he provides I am a return customer and will continue to only bring my car to San Tan Hyundai service center. I highly recommend this dealership. From sales to service, you can't go wrong. Colleen D. More