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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.7
231 Reviews

231 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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December 14, 2023

I worked with Jerry Getz who welcomed me immediately and worked very hard to get my issue resolved. He then introduced me to Tyler in the service department who provided me with a loaner car. They were quic More

by TF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sante Euell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Getz, Tyler
Dec 15, 2023 -

Earnhardt Hyundai North Scottsdale responded

Hi TF, thank you so much for your kind words and for taking the time to share your positive experience with us! We're thrilled to hear that our team provided excellent service and resolved your issue promptly. We appreciate your feedback and hope to serve you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 04, 2023

Have only had good experirences. Bought my car there. Had it serviced there. Cody did his job well. More

by dennfl@msn.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Earnhardt Hyundai North Scottsdale responded

Hi Denn, thank you for your positive feedback! We're thrilled to hear that you've had great experiences with us. We'll make sure to pass along your kind words to Cody. If there's anything else we can assist you with, please let us know. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 21, 2023

Cody in the service department is excellent. He was friendly, professional, and thoroughly explained the service/pricing for my vehicle. Overall, I had a great experience at Earnhardt Hyundai. More

by el10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for your kind words! We're thrilled to hear that Cody provided you with excellent service and made sure you understood everything about your vehicle's service/pricing. We appreciate your business and hope to see you again at Earnhardt Hyundai in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 11, 2023

Cody in the service department was wonderful He communicated in a courteous and professional manner More

by Laskyaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Earnhardt Hyundai North Scottsdale responded

We're very happy to see Cody provided you with quality service and communication. Thank you for taking the time to share this and we can't wait to serve you again soon. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 02, 2023

The time finally came when our air suspension went out on our 2015 Equus Ultimate. Kelly was (& always is) beyond helpful in scheduling this and keeping us up to date on progress. And to our surprise the car More

by rbworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Earnhardt Hyundai North Scottsdale responded

We're very happy our team provided you with both prompt and quality service and you are satisfied. Thank you for choosing us here for your vehicle needs and please don't hesitate to reach out should you ever need anything else. You're family. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 31, 2023

Everyone at this dealership goes above and beyond to deliver an outstanding customer service experience! Both the sales and service departments are exceptional! More

by twincyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Cyr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Southern
Nov 02, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for choosing us, twincyr! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 26, 2023

Cody is friendly, articulate, clear and very helpful. He made sure my wait was not too long. More

by cindycarolcouture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Earnhardt Hyundai North Scottsdale responded

Cindy, We're happy to see Cody made sure you received prompt and quality service here. Thank you for choosing us for your Hyundai needs and we look forward to seeing you at your next visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 22, 2023

Ben is tremendous at his job. He’s trustworthy and meets his commitments. As tough as finding good people is, make sure you keep Ben. More

by gregorysschoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you, Gregory. We are so lucky to have Ben on our team and we can't wait to share your stellar rating with him. Until next time! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 04, 2023

Called and tried on line to schedule my first 'free' oil change and tire rotation. Every time I try to schedule on line this it comes back no time slots available. I also had my heads up display go out an More

by dcf9644
Recommend Dealer
No
Employees Worked With
Michael Saccheri
Oct 04, 2023 -

Earnhardt Hyundai North Scottsdale responded

We are disappointed to see you've had issues getting in contact with us. At your earliest convenience, please call me directly at 480-368-6730 and I'll be happy to assist you. I look forward to speaking with you. Regards, Michael Southern Service Director michael.southern@earnhardt.com

October 03, 2023

Recently had my genesis serviced . I had very professional service . The car was in at the appointment time and out just as my service director stated . My car was clean and all mainte More

by Mgscoutmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for your positive review! We're glad to hear that our team provided you with a seamless and hassle-free experience. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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