Back

Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.7
231 Reviews

231 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

Sort by
March 03, 2024

Excellent service as usual. The service advisor, Cody, was vey helpful and answered all questions with a smile. Service was completed on time while I relaxed at the comfortable More

by Puru Kamat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Puru, thank you for sharing your experience with us! We are thrilled to hear that Cody provided you with excellent service and that you enjoyed our dealership lounge. We appreciate your feedback and look forward to welcoming you back in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

March 02, 2024

I have been coming here for car purchases and service for years and have always found everyone very professional, courteous, as well as knowledgeable. Also I appreciate the extremely clean facility including More

by hkrasnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carreo Charleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi hkrasnow, thank you so much for your kind words! We are thrilled to hear about your positive experiences with our team and facility. We strive to provide top-notch service and maintain a clean environment for all of our customers. We look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 29, 2024

We are visiting the area from Nova Scotia and had an oil change done at the dealership. We were very pleased with service and the staff were great. We would certainly come back when we get back to the Sc More

by wizco1955
Recommend Dealer
Yes
Employees Worked With
Christopher Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thank you for sharing your positive experience with us, wizco1955! We're thrilled to hear that you were pleased with our service and that our staff took great care of you during your visit. We look forward to welcoming you back next time. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 15, 2024

My new 2023 Santa Fe Hybrid stopped running and had to have it towed in for repair, but was told it would take a couple of days to find out what was wrong. I called my salesperson Art and asked him to st More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art, Suleiman
Feb 19, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thank you for sharing your experience, Bill, and we apologize for any inconvenience. We are so proud of Art for stepping up and ensuring you were taken care of. Please don't hesitate to reach out if there's anything else we can help with. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 03, 2024

I have a gas leak and I have gone to the dealership multiple times to fix. They tell me its something, they do the work and its not the thing they thought it was. Then my check engine comes back on. I More

by Jlrico01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Earnhardt Hyundai North Scottsdale responded

We're discouraged this issue persists and we'd like to help ensure this is resolved once and for all. Please contact me at your earliest convenience and I will be happy to assist you. Regards, Patrick Burchell Service Director patrick.burchell@earnhardt.com

January 27, 2024

Cody was terrific. Explained everything and made sure I was comfortable. He is professional, courteous and thorough. More

by Mongoofy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Mongoofy, thank you for your kind words about Cody! We're glad to hear that he provided excellent service and made sure you were comfortable throughout the process. We appreciate your feedback and hope to continue delivering great experiences. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 18, 2024

Service excellence and welcoming attitude make Earnhardt an exceptional dealership and a pleasure to do business with. We highly recommend them ! More

by Jaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Jaa! Thank you so much for your kind words and for recommending us. We're thrilled to hear that you had a great experience with our dealership. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 31, 2023

I've had two Santa Fes over the last 20+ years. I always receive professional care. Carrio and Tyler in the Service Dept are both professional and strive to make your experience positive. I brought More

by Santa Fe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrio, Tyler, Ricardo Garcia
Jan 02, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thank you so much for your kind words and for recommending our Service Dept! We're thrilled to hear that Carrio and Tyler provided you with professional care and went above and beyond to make your experience positive. We appreciate your trust in our staff and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 23, 2023

Kelly is a fantastic service advisor. Very helpful and communicative. All of my experiences here have been great. More

by Ware2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you so much for sharing your positive experience with Kelly! We're thrilled to hear that you found our service advisor helpful and communicative. We strive to provide great experiences to all our customers and we appreciate your feedback. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 16, 2023

Excellent Service Advisor. .... highly knowledgeable.... answered all my questions promptly and completely..... I always request Norm when I visit the Service Dept. More

by eastwood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thanks for your kind words! We're thrilled to hear that Norm provided excellent service and was able to address all your questions promptly. We appreciate your loyalty and look forward to serving you in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

...
5
...