Earnhardt Hyundai North Scottsdale - Service Center
Scottsdale, AZ
230 Reviews of Earnhardt Hyundai North Scottsdale - Service Center
Recently purchased a used sonata that didn't come with the remotes syncronized to the vehicle. I took the vehicle in to have a couple things looked at and to get the remotes working properly. I was i with the remotes syncronized to the vehicle. I took the vehicle in to have a couple things looked at and to get the remotes working properly. I was informed that it would need to be conducted by a technician and that It would cost $ 50.00. Initially, I was a little offended that the work would "need" to be performed by a technician which was a justification for the cost to simply program a remote. Further, we were asked to wait in the waiting area is it could take up to 30 minutes. While I was initially hoping that I could simply walk in and get it done and leave, it just didn't work out that way. However, upon entry to the waiting area we were pleasantly received by an associate and offered a cold beverage (on a hot day). While the "work" took about 30 minutes, I was pleasantly surprised when Adam (our Service Manager) waived the cost to perform the work. That was unexpected and certainly appreciated. It was obvious that the customer experience meant something to Adam. More
I moved to Arizona last year and since then dealing with Tim for my car service, What a great professional he is, I am shocked I spoke to him for just 2 mins first time and I give him a call after a week or Tim for my car service, What a great professional he is, I am shocked I spoke to him for just 2 mins first time and I give him a call after a week or so and he remembers my name which is tough to remember. I moved from scottsadale to Tempe couple of months back but I still have my car service done here at Earnhardt Hyundai only because of Tim. I just gave my car again for a mechanical problem and I am sure he will help me out with it. I wish him Good Luck and All the best. More
Why did I NOT buy my Sonata here?? Their service is AMAZING! I stumbled upon them when Hyundai roadside assistance towed my car there by mistake. Yesterday I noticed my right tail light was hanging AMAZING! I stumbled upon them when Hyundai roadside assistance towed my car there by mistake. Yesterday I noticed my right tail light was hanging off, so I brought my car in to Earnhardt since they are near my office. They checked BOTH tail lights and found the same problem on the left as well, and replaced that one too. The contrast in service here vs Chapman Bell Road where I bought the car is night and day! My car did not start 3DAYS AFTER 15K SERVICE at Chapman Bell Road. Clearly they did not check the battery, since it died a few days later. This would never happen at Earnhardt since they took the time to they do a full under the hood inspection AT NO COST! The waiting area is lovely, there is a PC with internet available, comfortable seating, and an airy and open feel to the place, along with popcorn, bottled water, and healthy snacks along with treats. Thank you Adam Rodriguez for taking such great care of my car! More
I worked with TIm for about a year that I lived in AZ - moved back to Seattle in September 2011 and I'm sorry I won't be able to continue to work with him and take my car into Discover Hyndai for it's rout moved back to Seattle in September 2011 and I'm sorry I won't be able to continue to work with him and take my car into Discover Hyndai for it's routine service. All I can say is, Tim is FANTASTIC to work with !!! You won't regret coming here for service or repairs! More
We wanted to take a moment to express our sincere appreciation and satisfaction with the personable & professional staff at Earnhardt Hyundai – North Scottsdale (formerly Discover Hyundai). We have A appreciation and satisfaction with the personable & professional staff at Earnhardt Hyundai – North Scottsdale (formerly Discover Hyundai). We have ALWAYS been treated with the utmost care & concern regarding our 2011 Sonata, and feel a great sense of confidence knowing that our vehicle has been and will be in "good hands" there at Earnhardt Hyundai! Although we have experienced exceptional customer service from ALL staff personnel, we especially wanted to highlight the ALWAYS AWESOME service and dedication we've received from Tim Hodder! Tim's attention to detail, efficiency, and great attitude really are refreshing! He has established an excellent rapport with us as consumers, and continues to impress at each turn! Again we want to thank ALL staffers for providing us with outstanding service over the past 18 months, and look forward to continued growth and success! Alexandria "Sandy" DiDomizio-Golston Preston Golston More
I have to say this guy is unbelievable. I am 75yrs old and have many new cars over the years, BUT I have never met a Service Advisor who steps up to the plate and makes the customer as comfortable as he and have many new cars over the years, BUT I have never met a Service Advisor who steps up to the plate and makes the customer as comfortable as he does. He is invaluable in his position. He is knowledgeable and reasuring that a great job is going to be performed on your car. It always leaves the shop clean and with a good hand shake. More
I have had my 2010 Santa Fe serviced three times at Discover Hunda by Tim Hodder. Tim is always thorough and professional and is extremely friendly. Tim always has my car ready when promised, and goe Discover Hunda by Tim Hodder. Tim is always thorough and professional and is extremely friendly. Tim always has my car ready when promised, and goes out of his way to get me the lowest cost possible. I have driven to Discover Hundai from Surprise since buying it from Discover, and Tim is the reason I do. Paul Moffett More
Discover Hyundai has been a part of my "family" for over 2 years. Everytime I go in I feel taken care of. As soon as I arrive to the service department I am greeted and they immediately take a look for over 2 years. Everytime I go in I feel taken care of. As soon as I arrive to the service department I am greeted and they immediately take a look at my car. Tim Hodder is the serive manager at Discover Hyundai and as I said earlier feels like a part of my family and definitely treats me that way. Not knowing alot about cars I have always feared being taken advantage of by car repair shops. However, with Tim I know he is only fixing what needs to be done on my Car. He always takes the time to explain things to me and never leaves me feeling lost. Now my family and I bring all of our 3 cars to Tim! I would highly recommend Discover Hyundai and their service department to anyone! More
Every one at the Discover Hyndai dealership is nice, but our thanks go specially to one honorable, wonderfull, informative, professional, helpfull and respectful,.... person: Mr. Tim Hodder the service advi our thanks go specially to one honorable, wonderfull, informative, professional, helpfull and respectful,.... person: Mr. Tim Hodder the service advisor. Tim Hodder is the friendliest and the most pleasant and wonderful person we have ever worked with. There are not enough good words to discribe him. He has made sure that every time we have been there, we are well taken care of and our needs have been met. Honestley, he has allways exceeded our expectations of a great service. My husband and I and our two sons are very honered to know him and work with him. He is the star of Discover Hyndai dealership. Our thanks and appriciation go out to him. You are the best Tim and you have always been so helpful. Its truly an honor to know you. Thank you for all you have done for us. Best Regards, The Parvin Family More