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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.8
243 Reviews

243 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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December 06, 2024

Had my wife's car in for service. Norm's always on top of it. Smooth and quick service. More

by CarRaider78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thanks for the great feedback! We're glad to hear that you and your wife had a smooth experience with Norm. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 30, 2024

Andrew was courteous and knowledgeable. my car was ready in the time promised. Will definitely return to this dealership. More

by booker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 03, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thank you, Booker! We're thrilled to hear about your positive experience with Andrew and our team. Timely service and knowledgeable staff are what we strive for. We look forward to welcoming you back to the dealership soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 24, 2024

The employees are honest and professional. Always punctual and helpful. The facial is immaculate and welcoming. More

by sandyzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Nessel
Nov 25, 2024 -

Earnhardt Hyundai North Scottsdale responded

We’re thrilled to hear you had such a positive experience with our team. Your kind words about our professionalism and the facial service mean a lot to us. We look forward to welcoming you back soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 01, 2024

Chris was awesome. My wife and I drove up from Tucson and had our vehicle serviced. Chris took very good care of us, and we were ready to go in a very short time. Servi More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thanks for the fantastic feedback, David! We're thrilled to hear that Chris provided you and your wife with excellent service during your visit. We appreciate you making the drive from Tucson and hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 30, 2024

Andrew was nice and professional. He called me back as soon as the to pick up. car was ready More

by bdebrunier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Nessel
Oct 31, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thanks for your kind words! We're thrilled to hear that Andrew provided you with great service. Our team always aims for professionalism and promptness. We appreciate your feedback and look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 29, 2024

Facility upgrade and scheduling module has put North Scottsdale Hyundai/ Genesis back on top. Also, team works together to assure world class customer service….no cracks to fall in here. More

by Brutus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Earnhardt Hyundai North Scottsdale responded

Brutus, thank you for your fantastic review! We're thrilled to hear that our upgrades and team efforts have made a positive impact. We’re committed to providing world-class service and appreciate your support in helping us stay at the top! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 17, 2024

Norm was great - he followed up to let me know when my car would be ready and did a great job More

by Nhc8811
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thank you for sharing your excellent rating! We're lucky to have a great team! Don't hesitate to reach out if there's anything else we can assist with! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 16, 2024

Great service support and facility . Conveniently located . My service representative Robert is great and very competent. More

by hf001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Silva
Oct 17, 2024 -

Earnhardt Hyundai North Scottsdale responded

We’re thrilled to hear you had a fantastic experience with our service and that Robert made a positive impression. Your feedback means a lot to us, and we look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 08, 2024

Very positive experience. It was very easy to set up an appointment using the Hyundai app, my service advisor Andrew was courteous and quick to get things done. Under promised More

by Sandra Onyett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Nessel
Oct 09, 2024 -

Earnhardt Hyundai North Scottsdale responded

Sandra, thank you for your fantastic feedback! We’re thrilled to hear about your positive experience with our app and Andrew's service. We strive to exceed expectations, and it’s great to know we succeeded. Looking forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 28, 2024

My service provider, Chris Chase was friendly and accommodating. He told me the service shouldn’t take longer than 1 hour and fifteen minutes and they delivered earlier, about 50 minutes. Great exper More

by whitingcurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thanks for the fantastic review! We're thrilled to hear that Chris provided friendly and efficient service. Your satisfaction is our priority, and it's great to know we exceeded your expectations. Looking forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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