Earnhardt Hyundai North Scottsdale - Service Center

I have had Tyler Busell as my Service Advisor since December 2023. He is an excellent communicator, friendly and knowledgeable. Many thanks for having employees like Tyler in the service department. A December 2023. He is an excellent communicator, friendly and knowledgeable. Many thanks for having employees like Tyler in the service department. Also, I had Ben Girard at my Service Advisor before Tyler. Ben also was excellent and easy to communicate with and interact. Several times I have had discussions with Bill Wood, Maintenance Foreman,, and could not say more about Bill's attention to problems and his desire to do the right thing and his emphasis on customer relations. More

Chris is extremely professional, friendly, thorough and always a pleasure to work when bringing my car in for service. always a pleasure to work when bringing my car in for service. More

Easy to schedule. Service team very good - listen, evaluate, keep their commitments (e.g., time), etc. Always a good experience. Service team very good - listen, evaluate, keep their commitments (e.g., time), etc. Always a good experience. More

I was able to schedule an oil change and tire rotation within less than a week of my call and had a great experience. I was in the waiting room for about 45 minutes and had a couple follow-up questions fo within less than a week of my call and had a great experience. I was in the waiting room for about 45 minutes and had a couple follow-up questions for my service rep. Very good experience and professional shop! More

Professional, courteous and dedicated to customer satisfaction. They solved a mechanical problem on my 2022 Elantra N quickly and competently. I would certainly recommend them to others! satisfaction. They solved a mechanical problem on my 2022 Elantra N quickly and competently. I would certainly recommend them to others! More

Car developed a problem after one week. Brought it in to the service dept on the appointed date. Was told it could take 24 to 48 hours to find the problem. To my satisfaction, they were abl Brought it in to the service dept on the appointed date. Was told it could take 24 to 48 hours to find the problem. To my satisfaction, they were able to resolve the problem the same day and picked up the car later in the afternoon. More

Tyler took care of everything I needed. Thank you so much for all of your extra effort😃 Thank you so much for all of your extra effort😃 More

Very easy and efficient. Easy to schedule apt online, greeting by service advisor immediately on arrival, comfortable waiting area, service completed before promised. Servi Easy to schedule apt online, greeting by service advisor immediately on arrival, comfortable waiting area, service completed before promised. Service advisors are knowledgeable and professional. More

Efficient, professional, thorough. I contacted the dealership and this nice receptionist was very helpful. Made my appointment quickly. In the nearly 5 years this was the quickest a I contacted the dealership and this nice receptionist was very helpful. Made my appointment quickly. In the nearly 5 years this was the quickest appointment I have ever had as far as booking. I usually wait 2 months. I was able to book with my service advisor as well. I showed up and Chris got us checked in. Tyler called and my car was ready for pick up at 5pm. Tyler took my concerns seriously and my vehicle was repaired. The technician did a great job finding the problem. I had routine oil change, tire rotation and balance, air filters, all fluids topped off. The dealership was remodeled it's very nice. I appreciate all the staff did this time for me. Thank you! More

Excellent customer service provided from Andrew Nessel for my first post purchase service. He was polite and kept me well informed about the status and timeline of my vehicles service. for my first post purchase service. He was polite and kept me well informed about the status and timeline of my vehicles service. More