Earnhardt Honda

Shame on Earnhardt Honda, and your attempt to rip this retired veteran off!! Just thinking about the experience disgusts me. I recently (17 July) filled out the KBB info for my trade-in on the Earnhardt retired veteran off!! Just thinking about the experience disgusts me. I recently (17 July) filled out the KBB info for my trade-in on the Earnhardt Honda website, and received a value of $34,525. Within 10 minutes I received a call regarding my trade, and my interest in a 2021 Honda Accord Touring. The next day I took my car in for inspection, and to test drive the exact color and trim I wanted to buy. The asking price was acceptable, and they were willing to drop the dealer add-ons from roughly $2,500, to $995 which I could have lived with. In all fairness, I did want the car for about $500 less than they were asking, but who doesn’t haggle their heart out when buying a car (especially when you know the dealer’s true cost). While this was going on, the sales manager (Sam James) had inspected and driven my car, and came out to talk to me. He stated we can offer you $31,000 for your trade, which stunned me. He stated they don’t use KBB to value trades, they use wholesale value. He went on to say that wholesale value of my car is $31,000 to $35,000, and that 31K was the offer. I asked why do you have a KBB car evaluation on the Earnhardt Honda’s website, when you have no intention of honoring it, but I didn’t get an answer to that. My vehicle is a 2020 GMC Acadia Denali with 15k left on full warranty, and zero scratches, dings, or dents, to include all weather floor mats throughout since the day I bought it. Believe me, I’d keep it if my job commute hadn’t doubled in the last 6 months which requires better gas mileage. A big thank you to Bell Honda who inspected my car the next day, and immediately offered $35,000, unfortunately they couldn’t get the color and trim I wanted for 6 weeks. I did find the exact car Earnhardt had at AutoNation Honda of Chandler for $260 less with no add-ons, and to top it off, they inspected my car, and offered $35,500 on the spot. Again, thanks to Bell & AutoNation Honda for being fair and honest dealerships to work with. As for Earnhardt, I just don’t understand how a business could be so deceptive and dishonest. I will spread the word about my experience, to include a letter to the Luke AFB legal office describing my experience. My hope is that no military member, active or retired, (or anyone for that matter) falls victim to Earnhardt Honda’s shady tactics. Scott Carmack More

I had a great experience, Fabian was professional, helpful and kind. As a first time buyer I didn’t feel pressured into anything and he made sure to help me get what i wanted in a car. He answered all helpful and kind. As a first time buyer I didn’t feel pressured into anything and he made sure to help me get what i wanted in a car. He answered all of my questions and explained everything to me. I highly recommend Earnhardt Honda to my friends and family and am especially grateful Fabian was able to help me get my first car! Belynda C. More

The service center took care of everything I requested. The car was ready much quicker than I expected. I was very pleased. Thank you for the car wash as well. The car was ready much quicker than I expected. I was very pleased. Thank you for the car wash as well. More

My Salesperson Kelly Parker was amazing and very Professional. Thank you Earnhardt Honda for the best experience ever, especially Kelly, Aman and Edgar! Professional. Thank you Earnhardt Honda for the best experience ever, especially Kelly, Aman and Edgar! More

Excellent service they did everything to help me saved money Thanks money Thanks More

I was pleased with the friendly srv and professional information they respect my leaving car there until i was able to pick up with reassuring it would be okay thank you Garret information they respect my leaving car there until i was able to pick up with reassuring it would be okay thank you Garret More

Julie was professional, pleasant and got me through the regular scheduled mix service that I requested. Everything was done in a reasonable time frame and the checks for brakes, tire tread and battery was regular scheduled mix service that I requested. Everything was done in a reasonable time frame and the checks for brakes, tire tread and battery was done as well as the scheduled oil change and tire rotation. Thanks, Julie and all in the Service Dept for a good job! I have bought all my vehicles at this dealership since it opened in Avondale and have been very satisfied with the Sales and Service Department.. All of my vehicles have been serviced ONLY at Earnhardt Honda! More

Very friendly, very professional. Ricky G was the best!! Was a fun experience. Would definitely buy here again. In and out in 2.5hrs buying a new car Was a fun experience. Would definitely buy here again. In and out in 2.5hrs buying a new car More

Re: Service. . . Efficient, friendly, professional.Would Re: Service. . . Efficient, friendly, professional. Would recommend to anyone. The pricing was reasonable. The service assistant when you first drov Re: Service. . . Efficient, friendly, professional. Would recommend to anyone. The pricing was reasonable. The service assistant when you first drove up was also helpful also More

Courteous, efficient, and very competitive maintenance Courteous, efficient, and very competitive maintenance pricing. I don't own a Honda right now, but I take both of my other vehicles to Earnhardt. My Courteous, efficient, and very competitive maintenance pricing. I don't own a Honda right now, but I take both of my other vehicles to Earnhardt. My Service Tech, Matthew, did an outstanding job. Thank you. More