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Earnhardt Ford - Service Center

Chandler, AZ

4.9
334 Reviews

334 Reviews of Earnhardt Ford - Service Center

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February 02, 2024

I went to get an oil change and Joshua was the best advisor ever, awesome More

by raigosa77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 05, 2024 -

Earnhardt Ford responded

Hi Raigosa, thank you so much for your kind review! We're thrilled to hear that Joshua provided you with exceptional service during your visit for an oil change. We'll be sure to pass along your compliments to him. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 25, 2024

I find your dealership to be amazing! ! I have visited there twice in one month for different services. Their attention to detail and professionalism is definitely to be awarded. More

by Elenita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Helms
Jan 26, 2024 -

Earnhardt Ford responded

Hi Elenita! Thank you so much for your kind words and for choosing Earnhardt Ford. We're thrilled to hear that you had a great experience and appreciated our attention to detail and professionalism. It means a lot to us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 20, 2024

I have been having the service for my Ford Fusion handled by Filip Vranesevic for the last several years . Filip provides GREAT customer service in a very professional matter . He provides great communicati More

by capttomrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Earnhardt Ford responded

Thank you for trusting our team! We are so proud of Filip for going above and beyond to ensure your Ford Fusion is always taken care of. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 17, 2024

Todd took over my service and provided stellar service and communication on the parts that were needed and when they arrived to get the work done. Todd was very friendly and professional. More

by jeff.brynsaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd in Service
Jan 18, 2024 -

Earnhardt Ford responded

Hi Jeff, thank you for your positive feedback! We're thrilled to hear that Todd provided stellar service and communication throughout your experience. We pride ourselves on being friendly and professional, and we're glad Todd exemplified that. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 13, 2024

Great service and communication throughout the whole process. I will definitely be going back every time I need a service. More

by Kislown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 16, 2024 -

Earnhardt Ford responded

Hi Kislown, thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 06, 2024

I made an appointment to get my battery checked. Allie explained their procedure for testing the battery and the time it may take. She kept me updated as I waited. The good news is the battery faile More

by mebelisle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart, Service
Jan 08, 2024 -

Earnhardt Ford responded

Hi Mebelisle, thank you for sharing your positive experience with us! We're glad that Allie provided excellent service and kept you informed throughout the battery testing process. It's great to hear that you received a new battery under warranty without any cost. We appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 05, 2024

Service was awesome and the service person was amazing thank you Earnhardt Ford for your amazing customer service!! More

by Michelle Valenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Earnhardt Ford responded

Thank you, Michelle! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 05, 2024

Express staff Joshua Perez was knowledgeable, courteous and friendly. Very helpful explaining the issues with our vehicle. More

by Mfontes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
Jan 09, 2024 -

Earnhardt Ford responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 14, 2023

Excellent service even without appt. Josh Perez was outstanding and handldd every phase of my ervice, including payment. More

by Samwhitlockaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Perez
Dec 15, 2023 -

Earnhardt Ford responded

Hi Sam, thank you for your kind words and positive feedback! We're thrilled to hear that Josh provided excellent service and took care of everything for you. We appreciate your business and hope to serve you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 13, 2023

Your home service team that came to my house to do the recall is awesome. I highly would recommend them. More

by Ridered28450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez, service…10 star !!!
Dec 14, 2023 -

Earnhardt Ford responded

Hi Ridered28450, thank you for your kind words! We're thrilled to hear that our team exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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