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Earnhardt Ford - Service Center

Chandler, AZ

4.9
330 Reviews
Call Service Center (480) 893-0000

330 Reviews of Earnhardt Ford - Service Center

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January 13, 2024

Great service and communication throughout the whole process. I will definitely be going back every time I need a service. More

by Kislown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jan 16, 2024 -

Earnhardt Ford responded

Hi Kislown, thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 06, 2024

I made an appointment to get my battery checked. Allie explained their procedure for testing the battery and the time it may take. She kept me updated as I waited. The good news is the battery faile More

by mebelisle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart, Service
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Jan 08, 2024 -

Earnhardt Ford responded

Hi Mebelisle, thank you for sharing your positive experience with us! We're glad that Allie provided excellent service and kept you informed throughout the battery testing process. It's great to hear that you received a new battery under warranty without any cost. We appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 05, 2024

Service was awesome and the service person was amazing thank you Earnhardt Ford for your amazing customer service!! More

by Michelle Valenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Earnhardt Ford responded

Thank you, Michelle! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 05, 2024

Express staff Joshua Perez was knowledgeable, courteous and friendly. Very helpful explaining the issues with our vehicle. More

by Mfontes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
Report | Print
Jan 09, 2024 -

Earnhardt Ford responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 14, 2023

Excellent service even without appt. Josh Perez was outstanding and handldd every phase of my ervice, including payment. More

by Samwhitlockaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Perez
Report | Print
Dec 15, 2023 -

Earnhardt Ford responded

Hi Sam, thank you for your kind words and positive feedback! We're thrilled to hear that Josh provided excellent service and took care of everything for you. We appreciate your business and hope to serve you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 13, 2023

Your home service team that came to my house to do the recall is awesome. I highly would recommend them. More

by Ridered28450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez, service…10 star !!!
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Dec 14, 2023 -

Earnhardt Ford responded

Hi Ridered28450, thank you for your kind words! We're thrilled to hear that our team exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 12, 2023

Everyone is there to make your experience better. They figured out the problem. Gave me solutions and costs. Then kept me informed as to the progress. Thank you for your professionalism. More

by drcasillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip and Liz
Report | Print
Dec 14, 2023 -

Earnhardt Ford responded

Hi drcasillas, thank you for your kind words! We're glad to hear that our team was able to provide you with solutions and keep you informed throughout the process. We strive to provide professional service and appreciate your feedback. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 10, 2023

1st time visiting this dealership, fast, friendly, and helpful. I was getting an oil change and this was a quick and easy process. In and Out More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You need the service department listed like management and sales :(
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Dec 11, 2023 -

Earnhardt Ford responded

Hi Andy, thank you so much for taking the time to share your positive experience at our dealership! We're thrilled to hear that our team provided fast, friendly, and helpful service during your oil change. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 04, 2023

Excellent service and extremely polite and attentive staff. I have never had a negative experience at this dealership. More

by jeannie.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Earnhardt Ford responded

Hi Jeannie! Thank you so much for your kind words. We're thrilled to hear that you've had a consistently positive experience with our dealership. We truly value your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 01, 2023

Filip was extremely helpful in getting my service scheduled and completed. He stayed in touch. i never had to ask for an update. More

by kep.rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip
Report | Print
Dec 05, 2023 -

Earnhardt Ford responded

Hi Kep, thank you so much for your kind words! We're thrilled to hear that Filip provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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