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Earnhardt Ford - Service Center

Chandler, AZ

4.9
334 Reviews

334 Reviews of Earnhardt Ford - Service Center

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March 09, 2024

I like the service at Earnhardt Ford. It's always been straightforward, fast and reasonable. I feel good about getting my maintenance here because I know it will always be with approved More

by sdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Mar 11, 2024 -

Earnhardt Ford responded

Hi sdon, thank you for sharing your positive experience with us at Earnhardt Ford! We are thrilled to hear that you find our service to be straightforward, fast, and reasonable. Our team is dedicated to providing top-notch maintenance. Thank you for choosing us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 05, 2024

The work was done effectively and efficiently. The reservation system is great. No wsiting whatsoever More

by TFB
Recommend Dealer
Yes
Employees Worked With
Ashley
Mar 06, 2024 -

Earnhardt Ford responded

Hi TFB, thank you for sharing your positive experience with us! We're thrilled to hear that our reservation system worked well for you and that the service was efficient. We appreciate your feedback and hope to see you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 05, 2024

My visit to the dealership was great. The service that Allie provided was amazing. Great service, great work. Thanks More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Mar 06, 2024 -

Earnhardt Ford responded

Tyler, we're thrilled to hear about your positive experience at our dealership! Allie will be delighted to hear your kind words. Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 28, 2024

I was very happy with the service I received. It was no longer than expected and Joshua was very courteous and helpful. Thank you Joshua! More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 29, 2024 -

Earnhardt Ford responded

Hi Janice! We are thrilled to hear that you had a positive experience with us and that Joshua provided excellent service. We strive to provide top-notch customer service, so it's great to hear that we met your expectations. Thank you for choosing us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 26, 2024

Always use Earnhardt’s for service always great service have for years will be back More

by Clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice
Feb 28, 2024 -

Earnhardt Ford responded

Hi Clay! Thank you so much for your kind words and for being a loyal customer. We are thrilled to hear that you consistently receive great service from our team. We look forward to welcoming you back next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 23, 2024

Awesome treatment by everyone! Waiting room amazing! Fast and courteous! Cost very reasonable! Will definitely come back! More

by kstole82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
Feb 26, 2024 -

Earnhardt Ford responded

Thank you for the fantastic review, kstole82! We're thrilled to hear that you had an amazing experience with us. Our team works hard to provide top-notch service, and we're glad it didn't go unnoticed. We look forward to welcoming you back in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 18, 2024

Very friendly service, courteous and professional. Josh was the best, explained what they were doing and what they recommended to be done as well. More

by dwalker212212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Feb 19, 2024 -

Earnhardt Ford responded

Thank you for the glowing review! We're thrilled to hear that Josh provided you with such excellent service. We pride ourselves on being friendly, courteous, and professional, so it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 15, 2024

Service manager Josh was great to work with got me right in and explained all components of my bill More

by timondemand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh. Perez
Feb 19, 2024 -

Earnhardt Ford responded

Thank you for trusting us with your vehicle! We are so proud of Josh for delivering an excellent visit. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 08, 2024

We were extremely satisfied with the service provided by this dealership. The repair work on our Expedition was diagnosed and done in a timely fashion. More

by Montana snowbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle who scheduled our appt; Joe Helms who was our service consultant
Feb 09, 2024 -

Earnhardt Ford responded

Thank you for your kind words! We're thrilled to hear that you were extremely satisfied with the service provided by our dealership. We pride ourselves on delivering timely and efficient repair work. If you have any other questions or feedback, feel free to reach out. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 07, 2024

Had to bring my Bronco Sport back in to get the windshield washer tank fixed again. Through no fault of Earnhardt service, the tank was poorly constructed. That said, they replaced, fixed the mount More

by jeff.brynsaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in Service
Feb 08, 2024 -

Earnhardt Ford responded

Hi Jeff, thank you for your feedback! We're sorry to hear about the issue with your Bronco Sport's windshield washer tank, but we're glad that our team was able to fix it for you. We appreciate your continued support and hope to provide you with exceptional service in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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