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Earnhardt Ford - Service Center

Chandler, AZ

4.9
334 Reviews
Call Service Center (480) 893-0000

334 Reviews of Earnhardt Ford - Service Center

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April 11, 2024

The Earnhardt team did a nice job scheduling and performing the required work on my Maverick. They provided me a loaner vehicle while mine was in for service and made sure I was happy with everythi More

by asan2c17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz in Quick Lane
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Apr 12, 2024 -

Earnhardt Ford responded

Hi Asan, thank you for taking the time to share your positive experience with us! We're delighted to hear that our team took good care of you and your Maverick. Providing top-notch service is always our priority, and we're glad we could make your visit enjoyable. We appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 11, 2024

Got my car in, extremely professional (unlike Santan ford Service department), reasonably charged, picked my car up, dropped it off. Cant say enough good things about this place, which was my first time usi More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd and Tommy (Service Department)
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Apr 12, 2024 -

Earnhardt Ford responded

Hi BW! We are thrilled to hear about your positive experience with our service department. Thank you for giving us the opportunity to work on your car. Todd and Tommy will be happy to know they made a great impression. We look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 04, 2024

I have purchased my last three vehicles at Earnhardt ford, since 2004. The vehicles have all been very dependable. More

by julieannbates59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Trudelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Dyer
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Apr 05, 2024 -

Earnhardt Ford responded

Julie, we are thrilled to hear that you have been a loyal customer of Earnhardt Ford for over 17 years and that your vehicles have been dependable. Thank you for trusting us with your car purchases. We look forward to serving you for many more years to come! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

April 04, 2024

Appointment time was met by the dealership and the vehicle was serviced in a timely manner More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckart
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Apr 05, 2024 -

Earnhardt Ford responded

Hi Dave, thank you for sharing your experience with us! We're glad to hear that your appointment time was met and that your vehicle was serviced promptly. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 01, 2024

Joshua was ver professional and great to deal with. Many thanks for the fantastic service. More

by Wjbilbrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
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Apr 02, 2024 -

Earnhardt Ford responded

Hi Wjbilbrey! Thank you so much for the kind words about Joshua! We're thrilled to hear that you had a fantastic experience with him. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 31, 2024

The Quick Lane service is efficient, professional and customer friendly. When the work on my car was finished, a service representative walked me thru what was done and the minor problems found. I’ve sch More

by dmanica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Apr 01, 2024 -

Earnhardt Ford responded

Carol, thank you so much for your kind words about our Quick Lane service! We're thrilled to hear that you had a positive experience with us and that our team was able to provide you with excellent customer service. We look forward to assisting you with your future service needs. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 23, 2024

Service adviser Todd discussed options for work requested and found more economical options for us and delivered our vehicle hours earlier than expected More

by bcaratachea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Mar 25, 2024 -

Earnhardt Ford responded

Hi bcaratachea, thank you for taking the time to share your experience with us. We're thrilled to hear that Todd was able to provide you with great service and find cost-effective solutions for your vehicle. We appreciate your feedback and we look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 20, 2024

Josh in service provided quality customer service. He kept me up to date on status of my vehicle. Highly recommend! More

by Ranger1rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service.
Report | Print
Mar 21, 2024 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience with Josh! Keeping our customers informed and satisfied is always a top priority for us. Thank you for recommending us, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 20, 2024

Josh was ver funny and helpful. He was able to use our Ford Pass rewards More

by Spiritrunner26.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Perez
Report | Print
Mar 21, 2024 -

Earnhardt Ford responded

Thank you so much for the positive feedback, Spiritrunner26.2! We're thrilled to hear that Josh was able to assist you with using your Ford Pass rewards. We appreciate your business and hope to continue providing you with excellent service in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 17, 2024

Fast, courteous, I was kept informed by text and in person. Waiting area was comfortable and clean More

by smyers49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Report | Print
Mar 19, 2024 -

Earnhardt Ford responded

Hi smyers49, thank you for your kind words! We are thrilled to hear that you had a positive experience with us. Providing excellent service and a comfortable environment for our customers is always a top priority for us. We appreciate your feedback and hope to see you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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