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Earnhardt Ford - Service Center

Chandler, AZ

4.9
334 Reviews
Call Service Center (480) 893-0000

334 Reviews of Earnhardt Ford - Service Center

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May 09, 2024

I had an intermittent electronic problem and they ran with it and found the problem. More

by Webergm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience, Webergm. Our team is dedicated to providing top-notch service, and we're so glad we delivered. Thank you for taking the time to share your feedback with us. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 08, 2024

The service is always very good. We are returning customers and appreciate their followthrough. Thank you! More

by 1tamarasue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon and Others in Service
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May 09, 2024 -

Earnhardt Ford responded

Hi Tamara, thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience. It means a lot to us that you're a returning customer, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 04, 2024

Great service by Filip and Service Crew. Fixed my issue quickly and right the first time. More

by David K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip
Report | Print
May 06, 2024 -

Earnhardt Ford responded

Hi David, thank you for sharing your positive experience with us! We're thrilled to hear that Filip and our service crew were able to quickly resolve your issue. We appreciate your feedback and hope to continue providing you with excellent service in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 01, 2024

Great staff. Service lane and the Quick lane for oil changes etc. are always helpfull and informative. More

by Mpolzer85345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
May 02, 2024 -

Earnhardt Ford responded

Hi Mpolzer85345, thank you for your kind words about our staff and service lanes! We are thrilled to hear that you found our team to be helpful and informative. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 28, 2024

Josh was great. He explained everything about my service. Pricing was fair. I would recommend to friends More

by emccabe66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Report | Print
Apr 29, 2024 -

Earnhardt Ford responded

Hi Emccabe66, thank you for taking the time to share your experience with us. We're glad to hear that Josh provided excellent service and that you found our pricing fair. We appreciate your recommendation and hope to continue exceeding your expectations in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 20, 2024

I worked with Kyle in the service department. He exceeded my expectations and was upfront and transparent in his communication. More

by Srhambright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
Report | Print
Apr 22, 2024 -

Earnhardt Ford responded

Hi Srhambright, thank you for sharing your positive experience with Kyle in our service department. We are thrilled to hear that he exceeded your expectations and provided transparent communication. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 19, 2024

I bought the vehicle at Horne because they had the exact vehicle I wanted (great experience), had warranty work done at LHM Ford because they could get the recall done most expeditiously and I was traveling More

by Macitack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Tommy
Report | Print
Apr 23, 2024 -

Earnhardt Ford responded

Hi Macitack, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a positive experience with our service team at Earnhardt. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 18, 2024

The help that I got was soo good and helpful. Allie Shuckhart was unbelievable in every detail of the service I got,Soo professional.ask for her and you will be amazed at the treatment you will ge More

by chea355
Workmanship
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Report | Print
Apr 19, 2024 -

Earnhardt Ford responded

Hi chea355, thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Allie provided you with exceptional service. We will be sure to pass along your praises to her. We look forward to serving you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 17, 2024

I had no appointment and the staff made a spot available for me. They went out of their way to make sure I was comfortable and felt at home took care of me very well. I would highly recommend Earnhardt Ford More

by preciadocisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Vinesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Earnhardt Ford responded

Thank you so much for taking the time to share your positive experience at Earnhardt Ford. We are thrilled to hear that our staff provided exceptional service and made you feel comfortable. We appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 13, 2024

As always great service and very friendly. Will only go there for service on my truck. More

by tmds589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Helms
Report | Print
Apr 15, 2024 -

Earnhardt Ford responded

Hi tmds589, thank you for your kind words! We are thrilled to hear that you had a positive experience with our service team. We appreciate your loyalty and look forward to continuing to provide you with excellent service for your truck in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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