Earnhardt Ford - Service Center

The service advisor makes all the difference ! Don Buske understands that the little things matter when it comes to service. Whether it be a quick update to keep you informed or a discount because Don Buske understands that the little things matter when it comes to service. Whether it be a quick update to keep you informed or a discount because the service was slower than expected, he makes sure that his clients are happy. I strongly recommend the dealership and Don Buske as your service advisor. More

Quick Oil Change Earnhard Ford is a great place to buy a truck and get it serviced. I like my F150 and it gets better gas mileage than my old one!!! Anyway thanks, and Earnhard Ford is a great place to buy a truck and get it serviced. I like my F150 and it gets better gas mileage than my old one!!! Anyway thanks, and glad to get it serviced, no problems. More

Truck repair Frankie Angulo was my advisors and he got me in and out as promised. Kept me well informed of what was going on and what the cost would be. Signed me Frankie Angulo was my advisors and he got me in and out as promised. Kept me well informed of what was going on and what the cost would be. Signed me for shuttle to drop me off at home & pick me up when vehicle was done. Referred me to there lobby for coffee & doughnuts. More

Great people and service My favorite is Frank who works in the Quick Service. He has taken care of my mustang since I have went there. He is professional, experienced in mecha My favorite is Frank who works in the Quick Service. He has taken care of my mustang since I have went there. He is professional, experienced in mechanics,and has a great sense of humor. The front desk crew has a great sense of humor and very courteous and professional. More

Great customer service by Mr. Aaron Beck Thank you Aaron for great customer service. All was clearly described and expidited accordingly. I really appreciate you taking time to explain deta Thank you Aaron for great customer service. All was clearly described and expidited accordingly. I really appreciate you taking time to explain details and Express personal interest in other pending recall on my other vehicle. Best, Rob More

Service Good dealer to work with and always make things right with their customers. Very large parts inventory and repairs are done on time and right the firs Good dealer to work with and always make things right with their customers. Very large parts inventory and repairs are done on time and right the first time. More

Transmission Replacement Earnhardt did an excellent job getting my transmission replaced through my extended warranty company. Everything is running perfect and is back to nor Earnhardt did an excellent job getting my transmission replaced through my extended warranty company. Everything is running perfect and is back to normal. My Mustang has to be towed in and they got everything fixed and kept in communication the entire time they had my car. Excellent experience and I’ll definitely use them again!! More

QuickLane at Earnhardt fabulous I needed an oil change and tire rotation and also wanted a multi-point inspection to see if my brakes or anything else needed service. There was a hug I needed an oil change and tire rotation and also wanted a multi-point inspection to see if my brakes or anything else needed service. There was a huge line at QuickLane but they had several service advisors checking people in. KayLynn checked me in efficiently and politely and gave a clear estimate on wait time. The waiting room was clean and comfortable. I was able to catch up on a little writing, but the wait wasn’t as long as predicted. KayLynn gave me an update and answered my questions about the suggestions for the brakes and a few things that came up in the inspection of my dear 201,000+ mile vehicle. She checked with the technician on one of my questions and about another question she asked another service advisor who had been a tech before to double-check on a flagged issue with my vehicle. Both KayLynn and Eric made sure I understood all options for future service of some issues and assured me that I could wait until a later visit on the brakes. My car is happy, me and my family are happy and I was out of there after the efficient, quality, courteous service and able to get so much done with the rest of my day. More

Great Maintenance but Poor Detail / Wash My experience with Earnhardt spans 25 years or more. My new vehicles have been purchased there. Great financing was offered and accepted (interest r My experience with Earnhardt spans 25 years or more. My new vehicles have been purchased there. Great financing was offered and accepted (interest rate was very attractive). I drive 25+ miles to take advantage of the service desk and maintenance. Gena, my service writer, is professional, dedicated, and always pleasant. She works hard to provide or correct everything requested. The service department has been and remains top notch and strives to correct all issues, great and small. Earnhardt Service Dept. has NEVER inflated service needs by completing or even suggesting unnecessary maintenance items. I could not be more pleased with service writers and/ or maintenance. The wash and detail department, however, is another story...the opposite of everything written above. In 3 of the last 4 of attempts at wash / detail there have been problems. Two times the vehicle was returned to the detail shop for re-do, and one time the disabled parking permit went missing. The wash/ detail shop is not in the same league with the rest of the Earnhardt team, and sorely needs management oversight and more attention to detail. More

Great customer service every time I have been using the Quicklane service for several years for my Supercrew F150, and always receive professional, courteous and friendly service. On I have been using the Quicklane service for several years for my Supercrew F150, and always receive professional, courteous and friendly service. On my last visit, spoke with Diondre in the Quicklane service, and pre-ordered 4 new Pirelli tires for my truck, and dropped off my truck the next day for installation and 4-wheel alignment, plus my oil/filter change. They did find one bad tie rod that had seized and had that replaced, also got the wash and polish wax service (fyi - the basic car wash does not work for me since my truck is black and water stains/spots make it look dirty). The only improvement I would recommend is making sure to wipe down excess oil around oil filter housing to prevent small oil stains in your garage/driveway. Overall, I definitely recommend the Quicklane service and all service advisors, they do a great job. Thank you Diondre for getting my truck completed and properly serviced. More