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Earnhardt Ford - Service Center

Chandler, AZ

4.9
334 Reviews

334 Reviews of Earnhardt Ford - Service Center

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September 29, 2024

Delivered as promised. Didn't overcharge. Allie my service provider was great. Free Uber ride home. Dealership delivered my car. More

by Johnmgaffney1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Schukhart
Sep 30, 2024 -

Earnhardt Ford responded

Thanks for the great feedback, John! We're thrilled to hear you had a positive experience with Allie and appreciated the complimentary Uber ride. Your satisfaction is important to us, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 29, 2024

Still the best place to take your vehicle. Oil changes, need new tires or to rotate old tires , brakes....they do it all. No pressure sales people. Looking at new F150's now. Have not lived More

by queencreek23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Jenkins
Sep 30, 2024 -

Earnhardt Ford responded

We’re thrilled to hear you’ve had such a positive experience with us. Our team aims to provide top-notch service without the pressure, and we appreciate your recommendation. Happy car shopping, and we look forward to seeing you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 27, 2024

Allie thanks for being so nice and respectful. Allie took her time with and went over my check point report. She explained to me about my brakes. And advise me about the pick up and drop off servi More

by Eva Ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Sep 30, 2024 -

Earnhardt Ford responded

Thank you for your wonderful feedback, Eva! We’re thrilled to hear that Allie provided you with such exceptional service. Our team strives to go above and beyond for our customers, and it’s great to know that Allie made a positive impact. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 17, 2024

Typically, excellent service, with friendly helpful people (I've met one exception). Allie in Quick Lane was very nice this week, and the wait was not very long. My only real gripe is how long it takes More

by scott_david38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Earnhardt Ford responded

We're happy that overall you receive quality service here and Allie took care of you recently. Your feedback regarding scheduling appointments and our rental car process is greatly appreciated. We're always looking to improve on accommodating our guests to the best of our ability. Should you like to discuss any concerns you have, please don't hesitate to contact me. I'm here to help. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 12, 2024

I was treated as one would expect. Allie in the service department represents the dealership in a proper manner. I appreciate the experiance. Thank You Allie More

by lavieve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Sep 13, 2024 -

Earnhardt Ford responded

Thank you for your kind words! We're thrilled to hear that Allie provided you with such a positive experience. Your satisfaction means the world to us, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 10, 2024

We have purchased 5 autos from Earnhart over the past 15 years. Service is always good. More

by lanhamstc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie in Quick Lane
Sep 11, 2024 -

Earnhardt Ford responded

Thank you for your trust and loyalty over the years! We’re thrilled to hear that you’ve had consistently great experiences with our service. Your trust means a lot to us, and we look forward to assisting you with your next auto purchase! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

September 09, 2024

Very friendly and helpful staff. Clean restroom and coffee/water. Short wait when getting oil changed. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 10, 2024 -

Earnhardt Ford responded

Thanks for the fantastic review, Dee! We're thrilled to hear you had a great experience with our team. We always aim to provide a friendly atmosphere and keep everything tidy. Looking forward to seeing you again for your next oil change! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 06, 2024

It worked out just OK had a new battery and oil change. They didn’t put the battery cover back on my truck. I had to ask where it was at and then they put it back on and it was all ripped up. Not like it More

by Fcowan
Recommend Dealer
Yes
Employees Worked With
Think his name was Joshua
Sep 13, 2024 -

Earnhardt Ford responded

We appreciate you bringing this to our attention and allowing us the opportunity to make this right. Should you need anything else, please don't hesitate to contact me directly. I'm here to help. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 05, 2024

I used the Quick Lane Multi Point Inspection. My service advisor was Allie Shuckhart. She got my vehicle in earlier than scheduled. Service was performed promptly & vehicle returned clean. From s More

by dedutton44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience with Allie and the Quick Lane. Our team takes pride in providing prompt and professional service. Your feedback motivates us to keep delivering great experiences! We look forward to seeing you again. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 31, 2024

Earnhardt Ford is awesome. My service supervisor Joe is great, Scott Svc Mgr rocks ! As anticipated, my latest experience with Service Dept employees, specifically Anthony Je More

by AZ_Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jenkins
Sep 03, 2024 -

Earnhardt Ford responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with our service team, especially Joe and Anthony. It's great to know that your F-150 is meeting your expectations. We appreciate your support and look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com