329 Reviews of Earnhardt Ford - Service Center
Great Service Department I experienced clutch related issues over a 2 month period and needed to bring in my car 4 times. Each time the service department was very helpful and I experienced clutch related issues over a 2 month period and needed to bring in my car 4 times. Each time the service department was very helpful and were able to get my car into the service schedule within the same day. During this time, my extended warranty expired and they were extremely helpful in working with me on a reduced price when Ford would not cover the expenses. I would definitely recommend the Earnhardt Ford service department and service advisor Jessi Tays to anyone needing service on their vehicle. More
Eric in the service department was extremely helpful, knowledgeable and courteous. It was a pleasure doing business with him. I would highly recommend his services. knowledgeable and courteous. It was a pleasure doing business with him. I would highly recommend his services. More
Ouutstanding Always went the extra step for me. Gina in customer service is the best. I had an intermittent problem that no other dealership could find.She kept a Always went the extra step for me. Gina in customer service is the best. I had an intermittent problem that no other dealership could find.She kept after it until it was finally repaired. I was especially pleased as I had bought the truck at a dealership in Washington who couldn't fix the problem. More
Eric in the service department was a pleasure to work with. He was very friendly and professional. This was my first time servicing my vehicle here . I will definitely be back and refer friends and famil with. He was very friendly and professional. This was my first time servicing my vehicle here . I will definitely be back and refer friends and family. My F-150 went in for a factory recall and AC issue. Decent price for the work that was done. More
EARNHARDT FORD IS TIMELY IN A CRISIS My F-150 , passenger side window failed to raise and lower. I park my truck outside the garage and need to secure it by lock., I called Earnhardt and My F-150 , passenger side window failed to raise and lower. I park my truck outside the garage and need to secure it by lock., I called Earnhardt and they had an immediate opening for repair. Four hours later I picked up my truck, the staff had taken COVID-19 contamination precautions and the work was well done. I recommend Earnhardt Ford for service and vehicle purchase. More
ROUTINE MAINTENANCE ON FORD ESCAPE Recently, I took my 2015 FORD Escape to Earnhardt Ford Quick Lane in Chandler for routine maintenance; Dustin was my service adviser. Dustin provid Recently, I took my 2015 FORD Escape to Earnhardt Ford Quick Lane in Chandler for routine maintenance; Dustin was my service adviser. Dustin provided me with professional service and gave me a time frame to expect for the routine oil change. Dustin also had some recommendations for future maintenance on my FORD Escape to insure that it will continue to run in an efficient manner. This is the second time, Dustin has been my Quick Lane Service Adviser and the second time he has been a real Pro! Thanks Dustin! More
Excellence and Customer Oriented Highly recommend utilizing the great and efficient Earnhardt Ford Quick Lane team! I had the pleasure of working with Dustin and had a truly amazing Highly recommend utilizing the great and efficient Earnhardt Ford Quick Lane team! I had the pleasure of working with Dustin and had a truly amazing experience in getting my vehicle serviced and the attention to detail. More
This place is awesome. I get consistent excellent customer service every time I get my car serviced. They ate affordable, honest and pleasant to deal with. Dustin was awesome customer service every time I get my car serviced. They ate affordable, honest and pleasant to deal with. Dustin was awesome More
Abbie in Quick Lane service was excellent. She listened to my needs and got my vehicle in for service quickly. She let me know it was ready as soon as it was done. to my needs and got my vehicle in for service quickly. She let me know it was ready as soon as it was done. More