334 Reviews of Earnhardt Ford - Service Center
Jeremy Thorp was a fantastic service advisor and the service technician was able to fix the problems and get my wife's car back to her within 2 days! Thank you! service technician was able to fix the problems and get my wife's car back to her within 2 days! Thank you! More
Service was excellent. Service coordinator was very knowledgeable and efficient. Even made a couple of good recommendations to keep vehicle running smoothly. Communication was excellent knowledgeable and efficient. Even made a couple of good recommendations to keep vehicle running smoothly. Communication was excellent More
Quick lane may be a way to speed up the service but it may give useless multi-point inspections and may not provide good qualify of service. May damage car due to people working there don't have much expe may give useless multi-point inspections and may not provide good qualify of service. May damage car due to people working there don't have much experience. More
The service department diagnosed and repaired my Mustang quickly and correctly. The only negative was the price charged. Good work, but a very high price. quickly and correctly. The only negative was the price charged. Good work, but a very high price. More
My service advisor, Val Thier, explained their process of determining break and rotor wear and what the costs and time requirement could be. She made every effort to communicate with me and I feel confident determining break and rotor wear and what the costs and time requirement could be. She made every effort to communicate with me and I feel confident that I received the best service at a reasonable price. More
Where do I start? Everything they do is with the FORD customer in mind. Always improving and enhancing. They are honest and trustworthy. Sometimes when getting service, the problem could be X, Y, or Z. customer in mind. Always improving and enhancing. They are honest and trustworthy. Sometimes when getting service, the problem could be X, Y, or Z.... with each more intensive or expensive. More often than not, it is the simplest, least expensive remedy.... hence I know they are honest and not out to rack in the $$$'s... To just provide good care that a customer will come back to time after time. My last service was handled by Kayla Rivera, who was honest, efficient, and funny. Also I met a mechanic who was personable and funny who was friendly... These employees are why I will always seek my auto repairs here. Is it a 5 syar dealership? NO... IT IS A 6 STAR DEALER. More
Professional, we drive from Mesa to use them for service, this is where we purchased our C-Max two years ago. Like the Quick service lane because we come, are serviced, and done. this is where we purchased our C-Max two years ago. Like the Quick service lane because we come, are serviced, and done. More
The service advisor that I worked with for an oil change was very helpful letting me know my vehicle needed additional work and got me a lower cost than the initial quote. I was out the door quickly with ex was very helpful letting me know my vehicle needed additional work and got me a lower cost than the initial quote. I was out the door quickly with excellent customer service! More