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Earnhardt Ford - Service Center

Chandler, AZ

4.9
329 Reviews
Call Service Center (480) 893-0000

329 Reviews of Earnhardt Ford - Service Center

Sort by
February 02, 2022

The staff is prompt and professional with good communication. Service is always thorough and expedient. More

by rb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassandra Losch, Val Their, Brice Smith, Gena Lee,Ernest Escobedo, Filip Vranesevic
Report | Print
Feb 02, 2022 -

Earnhardt Ford responded

We are so glad that you continuously receive the service that you're looking for! We appreciate your feedback and can't wait to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 30, 2022

Always satisfied when visiting this dealership. Prompt and professional service always. Will recommend to friends More

by riosm5340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Mahon#338
Report | Print
Jan 31, 2022 -

Earnhardt Ford responded

We appreciate your loyalty and we look forward to working with you for many more years to come! Thank you so much! Regards, Michael Dyer Fixed Operations Director michael.dyer@earnhardt.com

January 27, 2022

Great service, very professional. Took time to explain repair issues and cost to fix. Service writer Jason was great. Thank you to Jason and the tech that worked on our vehicle. We really appreciate the s More

by HB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason service writer, Joe technician.
Report | Print
Jan 31, 2022 -

Earnhardt Ford responded

It gives us great pride to read that Jason worked hard to provide you with a positive experience! Your business and time are much appreciated! We look forward to working with you again! Regards, Michael Dyer Fixed Operations Director michael.dyer@earnhardt.com

January 25, 2022

Customer service is non-existent. No communication or care about meeting customers needs. Excuses are meaningless More

by wtrski65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Eric
Report | Print
Jan 27, 2022 -

Earnhardt Ford responded

Providing quality service and communication is vital, which is why it's discouraging to see you didn't receive that. I would like the opportunity to learn more about when you stopped by and where we fell short, so I can address this properly and get back to providing you with the 5-star service you deserve. Please contact me at your convenience. I hope to hear from you. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 15, 2022

This dealer is located in a very easy to get to location. All the advisors that I have dealt with are always courteous and professional. My vehicle always gets in and out in a timely manner. More

by mikep112590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, Val
Report | Print
Jan 17, 2022 -

Earnhardt Ford responded

We are thrilled that our team always gets you back on the road in no time! Thanks for this quality review and we hope to see you soon. Regards, Michael Dyer Fixed Operations Director michael.dyer@earnhardt.com

January 12, 2022

From the moment we drove up we received superior customer service. Jesse Lugo was very helpful and kind. We felt appreciated. More

by riosm5340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Lugo
Report | Print
Jan 13, 2022 -

Earnhardt Ford responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience with Jesse. Can't wait to see you back here again! Regards, Frank Nicolosi General Sales Manager frankn@earnhardt.com

December 25, 2021

Thanks Jesus for all your help with my vehicle. My car is running great. Will return More

by archerevka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Dec 29, 2021 -

Earnhardt Ford responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Jesus. We hope your car is running like new and we hope to see you back here again! Regards, Michael Dyer Fixed Operations Director michael.dyer@earnhardt.com

December 21, 2021

Great dealership, friendly staff, clean and well organized. Fast lane service is "nice", super fast!! Great communications. More

by j4morse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy customer relations
Report | Print
Dec 29, 2021 -

Earnhardt Ford responded

Happy to hear we got you and out as soon as possible! Thank you for stopping by and we hope to see you soon! Regards, Michael Dyer Fixed Operations Director michael.dyer@earnhardt.com

December 13, 2021

Hunter was very helpful. Service was timely. Will continue to have my car serviced at the dealership. Thank you. More

by pfoote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Dec 21, 2021 -

Earnhardt Ford responded

We're happy to see you received prompt and quality service and we look forward to taking care of all your future service needs. Regards, Michael Dyer Fixed Operations Director michael.dyer@earnhardt.com

December 08, 2021

Hunter was very knowledgeable and helpful. Service was very fast and efficient. Really like the print out I was given. More

by Kb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Dec 09, 2021 -

Earnhardt Ford responded

KB, We're happy you had a great experience with Hunter. Thank you for stopping by and we look forward to serving you again soon. Regards, Michael Dyer Fixed Operations Director michael.dyer@earnhardt.com

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