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Earnhardt Ford - Service Center

Chandler, AZ

4.9
330 Reviews

330 Reviews of Earnhardt Ford - Service Center

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April 29, 2022

Erik & Tom Watson are studs, John Nissen runs a great ship & it’s nice to see that Dodge has taken the helm from Tex & that the tradition is continued in Arizona! 😉 Nice HummerEV BTW 🤣 More

by LGBFJB2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik/Tom
May 02, 2022 -

Earnhardt Ford responded

It's so great to see that our team made sure you left a satisfied customer! Thank you so much for this awesome review and we hope to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 20, 2022

VERY PUNCTUAL AND COURTEOUS -- CAN'T SAY ANY MORE, BUT I NEED 15 WORDS, ETC. More

by drrad12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVE
Apr 21, 2022 -

Earnhardt Ford responded

Thank you for taking the time to leave this review and we hope to hear from you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 11, 2022

Hi This review is based on my past three years of getting 2 ford vehicles maintained at earnhardt ford of avondale. I own a 2019 f250 deisel. I had earnhardt keep all maitenance up to date. My truck is the s More

by harleynightster1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lana
Apr 15, 2022 -

Earnhardt Ford responded

While disappointed to read about your experience, we believe you have us confused with another Ford dealership. Please contact me at your convenience, as I'd like to help clarify at what Ford dealership you've received this poor service. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 03, 2022

Always enjoy having my truck F-150 serviced at the quick lane. However one major problem they seem to forget to make an adjustment with my military discount i didn’t get it again More

by Kingman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember there name
Apr 04, 2022 -

Earnhardt Ford responded

We appreciate you choosing us here for your service needs and we're disappointed your military discount wasn't applied to your recent services. Please contact me when you have a moment, so I can help get this resolved and make sure this isn't a continuing issue. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 01, 2022

Earnhardt Ford employees, service staff are always friendly and perform service quickly while keeping me informed during the entire process. More

by Maria T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Apr 04, 2022 -

Earnhardt Ford responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. Can't wait to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 31, 2022

Fast, reliable, and easy experience. Everyone is friendly and very helpful. Would recommend to a friend More

by Jacpridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Apr 01, 2022 -

Earnhardt Ford responded

We are pleased to hear that you had a smooth service experience and we hope to see you back here again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 23, 2022

great staff and great work done, kept me informed on what was going on. wonderful place to get car worked on. More

by janetpook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
Feb 24, 2022 -

Earnhardt Ford responded

Janet, We're very happy to see you received great service and communication. We hope your vehicle's running like new and we look forward to seeing you here at your next service visit. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 23, 2022

Joe was absolutely awesome! He kept me informed on what was going on with my truck. He explained what the recall issue was and what would be done to make my truck and the time i More

by smyers49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 24, 2022 -

Earnhardt Ford responded

We're lucky to have Joe on our team and it's no surprise that he was very accommodating. We hope your vehicle's running like new now and we look forward to helping take care of all your future service needs. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Feb 24, 2022 -

smyers49 responded

The truck is running fantastic, and yes, Joe was great! Thank you agin

February 22, 2022

Always very considerate and timely when you come in to Quick Lane. They are thorough and explain everything on the service review. More

by Jody marx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick lane
Feb 23, 2022 -

Earnhardt Ford responded

Jody, We're very happy you receive great service at each visit and we look forward to continuing to work together for years to come. Thank you for this 5-star review. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 18, 2022

Clayton checked me in and got my Ranger serviced within the time he said it would take More

by duane_maryproulx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton
Feb 18, 2022 -

Earnhardt Ford responded

We are so happy that Clayton got you in and out as soon as possible! We look forward serving you again shortly. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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