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Earnhardt Ford - Service Center

Chandler, AZ

4.9
335 Reviews
Call Service Center (480) 893-0000

335 Reviews of Earnhardt Ford - Service Center

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September 22, 2022

My service rep Garrett Wood kept me informed on each item they had to perform and the cost. More

by miketibshraeny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Wood
Report | Print
Sep 23, 2022 -

Earnhardt Ford responded

We're more than happy to hear that your experience was nothing short of stellar with Garrett. Hope to see you again! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

September 07, 2022

Great customer centered service. Extremely cordial and friendly people. Clearly explained all the service tasks that will be done. More

by bmwx1owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
Report | Print
Sep 07, 2022 -

Earnhardt Ford responded

We are so happy that you had a positive service visit! We can't wait to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 07, 2022

the personnel at Earnhardt Ford are always very helpful and respectful and generally overall nice. More

by legs_60097
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Helms
Report | Print
Sep 08, 2022 -

Earnhardt Ford responded

We are thrilled that you always receive the service that you deserve! Hope to see you soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 23, 2022

Jesus in Quick Lane was very professional and courteous. I'm very happy with the quality of work. More

by jesussalva85202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Aug 24, 2022 -

Earnhardt Ford responded

Jesus is awesome and it's no surprise that he took such good care of you! Hope to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 18, 2022

Excellent customer service and five star work very with their services and their advisors definitely I would recommend this place More

by abelvalentino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two Gentlemen that work with me on getting my car serviced Jesus and David excellent personality and customer service very knowledgeable
Report | Print
Aug 19, 2022 -

Earnhardt Ford responded

We are ecstatic to hear that our team provided you with a positive visit and we hope to see you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 14, 2022

Great speedy service will come many times because nevertheless disappointed with service because so great More

by Biggy P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Aug 15, 2022 -

Earnhardt Ford responded

It's so nice to know that we got you back on the road in no time! Hope to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 04, 2022

easy access, very friendly, customer services a 10, excellent quality of work, employees are willing to go above and beyond service, always smiling that's a plus More

by whitleyphoenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 05, 2022 -

Earnhardt Ford responded

We can't thank you enough for your loyalty and we look forward to working with you for many more years to come! Take care! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

July 22, 2022

Jake in Service was professional and polite. I was disappointed that I was never told the parts needed for the repair would not be available for several months. I drove a half hour for my truck More

by Jpweis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Jul 25, 2022 -

Earnhardt Ford responded

While pleased to see that Jake provided you with quality service, we're disappointed that your time was wasted. We must provide much better communication and we appreciate you bringing this to our attention, as we will be using this as a learning opportunity. We will be sure to let you know when your parts arrive and should you ever like to discuss anything, please don't hesitate to contact me. I'm here to help. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 29, 2022

They do a very good service. Joe my service advisor answered all of questions and concerns. Thank you! More

by awitt136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Helms
Report | Print
Jun 30, 2022 -

Earnhardt Ford responded

We are so happy to see that Joe made sure you had a fantastic service experience! Thanks for choosing us and we can't wait to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Jun 30, 2022 -

awitt136 responded

Thanks!

June 11, 2022

Jesus did a really great job making sure my car was fixed right the first time. More

by savoys_03topical
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Jun 13, 2022 -

Earnhardt Ford responded

it's wonderful to hear that Jesus was able to get your car back to running like new! We appreciate your feedback and hope to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Jun 14, 2022 -

savoys_03topical responded

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