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Earnhardt Ford - Service Center

Chandler, AZ

4.9
330 Reviews

330 Reviews of Earnhardt Ford - Service Center

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August 14, 2022

Great speedy service will come many times because nevertheless disappointed with service because so great More

by Biggy P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Aug 15, 2022 -

Earnhardt Ford responded

It's so nice to know that we got you back on the road in no time! Hope to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 04, 2022

easy access, very friendly, customer services a 10, excellent quality of work, employees are willing to go above and beyond service, always smiling that's a plus More

by whitleyphoenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 05, 2022 -

Earnhardt Ford responded

We can't thank you enough for your loyalty and we look forward to working with you for many more years to come! Take care! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

July 22, 2022

Jake in Service was professional and polite. I was disappointed that I was never told the parts needed for the repair would not be available for several months. I drove a half hour for my truck More

by Jpweis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Jul 25, 2022 -

Earnhardt Ford responded

While pleased to see that Jake provided you with quality service, we're disappointed that your time was wasted. We must provide much better communication and we appreciate you bringing this to our attention, as we will be using this as a learning opportunity. We will be sure to let you know when your parts arrive and should you ever like to discuss anything, please don't hesitate to contact me. I'm here to help. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 29, 2022

They do a very good service. Joe my service advisor answered all of questions and concerns. Thank you! More

by awitt136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Helms
Jun 30, 2022 -

Earnhardt Ford responded

We are so happy to see that Joe made sure you had a fantastic service experience! Thanks for choosing us and we can't wait to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Jun 30, 2022 -

awitt136 responded

Thanks!

June 11, 2022

Jesus did a really great job making sure my car was fixed right the first time. More

by savoys_03topical
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Jun 13, 2022 -

Earnhardt Ford responded

it's wonderful to hear that Jesus was able to get your car back to running like new! We appreciate your feedback and hope to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Jun 14, 2022 -

savoys_03topical responded

Fsgsg

June 04, 2022

Earnhardt installed all updates as needed and completed mileage base service. Great staff. Great service. More

by Robamerine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 06, 2022 -

Earnhardt Ford responded

We are so happy that our service team got you in and out as soon as possible! We hope to see you at your next service visit! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 01, 2022

Filipe was very helpful, kept me informed of the progress through their system. All staff were professional, and attentive. More

by smyers49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Filipe
Jun 02, 2022 -

Earnhardt Ford responded

We thrive on positive feedback from all our guests and are so happy to hear you had a smooth experience with Filipe. Hope to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 28, 2022

I have owned 3 Mustang GTs since 2001 and all the servicing has been done by Earnhardt Ford. I always receive prompt and professional service from them. More

by tdoheny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles assisted me this time and kept me informed about the status.
May 30, 2022 -

Earnhardt Ford responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to working with you for many more years to come! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 15, 2022

The people in the service dept are very professional, courteous and attentive. The pricing is in line and the work is high quality. More

by wmheller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard & Ian
May 16, 2022 -

Earnhardt Ford responded

It's wonderful to hear that you had a fantastic service experience here with us! We look forward to hearing from you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 30, 2022

Service and work needed was explained, price given for all items. Appt was set for additional work. All handled very well. More

by tazufelt5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val Spiers
May 02, 2022 -

Earnhardt Ford responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thanks for choosing us and we hope to see you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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