Earnhardt Ford - Service Center

Brought car in Friday and was told service was caught up. Car wasn’t available until Wednesday. Glad I have a second car! Car wasn’t available until Wednesday. Glad I have a second car! More

Pro - they provided a shuttle ride home & also requested a Lyft to bring me back when the vehicle was ready for pick up. Con - Quicklane provided a written quote for the requested repairs/service. the a Lyft to bring me back when the vehicle was ready for pick up. Con - Quicklane provided a written quote for the requested repairs/service. the vehicle was sent to the main garage for repairs (not sure why?). the main garage tried to charge an extra $100? luckily I had the written quote & questioned the difference. Pro - quicklane correct the upcharge and I only paid for what was quoted. Con - 3rd time having work done on vehicle and 3rd time an oil handprint was left on the driver's seat back rest. PLEASE keep your dirty hands off the cloth seats! More

My car was completed before the promised time. I was kept updated from start to finish! I was kept updated from start to finish! More

Everything was explained to me in great detail. I knew how long it would approximately take. Great customer service. I knew how long it would approximately take. Great customer service. More

People are friendly and helpful from start to finish with my vehicle. Would definitely recommend to my family and friends. Job well done. my vehicle. Would definitely recommend to my family and friends. Job well done. More

Very good service Joseph was very nice and informative. He held a very good conversation He held a very good conversation More

Quick lane service was incredible, with an appointment I was in and out in less than 30 minutes. Garret and the team were responsive and I really couldn't be happier. was in and out in less than 30 minutes. Garret and the team were responsive and I really couldn't be happier. More

The service was great! They got my vehicle in at the appointment time and it was done in a timely fashion!! I will be a returning customer and happy to refer Earnhardt Fo They got my vehicle in at the appointment time and it was done in a timely fashion!! I will be a returning customer and happy to refer Earnhardt Ford! More

I worked with Jacob in service which was an excellent representation of what service advisors should be like! representation of what service advisors should be like! More

My service rep (Fillip) was very helpful and customer oriented. He kept me informed throughout the repair process. Was professional and provided answers to my questions. Very friendly and courtious. oriented. He kept me informed throughout the repair process. Was professional and provided answers to my questions. Very friendly and courtious. More