Earnhardt Ford - Service Center

Everyone I spoke to was polite & friendly. Went over recommendations & wasn’t pushed to do the ones that could until my next service. Will definitely be returning! Thank you Earnhardt. Went over recommendations & wasn’t pushed to do the ones that could until my next service. Will definitely be returning! Thank you Earnhardt. More

Earnhardt Ford has always handled the maintenance on our vehicles. Joe Helms is an exceptional service advisor. He is very communicative and friendly. vehicles. Joe Helms is an exceptional service advisor. He is very communicative and friendly. More

Very satisfied with recall service and service representative attention to my requests as well as drop off and car return to my home. representative attention to my requests as well as drop off and car return to my home. More

Very friendly, honest and courteous. Provides great services and explains everything clearly on what needs to be done. Provides great services and explains everything clearly on what needs to be done. More

My visit was a very pleasant experience. The staff were beon good. Th service tech was great, they got me out of there in record time. The staff were beon good. Th service tech was great, they got me out of there in record time. More

Brought car in Friday and was told service was caught up. Car wasn’t available until Wednesday. Glad I have a second car! Car wasn’t available until Wednesday. Glad I have a second car! More

Pro - they provided a shuttle ride home & also requested a Lyft to bring me back when the vehicle was ready for pick up. Con - Quicklane provided a written quote for the requested repairs/service. the a Lyft to bring me back when the vehicle was ready for pick up. Con - Quicklane provided a written quote for the requested repairs/service. the vehicle was sent to the main garage for repairs (not sure why?). the main garage tried to charge an extra $100? luckily I had the written quote & questioned the difference. Pro - quicklane correct the upcharge and I only paid for what was quoted. Con - 3rd time having work done on vehicle and 3rd time an oil handprint was left on the driver's seat back rest. PLEASE keep your dirty hands off the cloth seats! More

My car was completed before the promised time. I was kept updated from start to finish! I was kept updated from start to finish! More

Everything was explained to me in great detail. I knew how long it would approximately take. Great customer service. I knew how long it would approximately take. Great customer service. More

People are friendly and helpful from start to finish with my vehicle. Would definitely recommend to my family and friends. Job well done. my vehicle. Would definitely recommend to my family and friends. Job well done. More