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Earnhardt Ford - Service Center

Chandler, AZ

4.9
357 Reviews

357 Reviews of Earnhardt Ford - Service Center

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July 21, 2023

Phillip was outstanding in his customer care. Great attitude. All went well. Thank you matt More

by Poroman1@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Jul 21, 2023 -

Earnhardt Ford responded

We love to hear your visit went seamlessly! Thank you for sharing your experience! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

July 18, 2023

I’ve have been using Earnhardt for years and they have always had great services and fair prices More

by RicoRicorich59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Jul 19, 2023 -

Earnhardt Ford responded

Thank you for choosing us all of these years, Rico! We're so lucky to have a great team, and we look forward to continuing to deliver the quality service you deserve and keep your Ford running like new! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

July 15, 2023

Very prompt and friendly service ! Highly recommend this dealership to service your vehicle. I did the fast lane More

by doughazel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 17, 2023 -

Earnhardt Ford responded

Thank you for your stars! We're happy to hear our service team ensured you left a happy customer. Visit us again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

July 09, 2023

Had to have my Escape towed to Earnhardt recently when my power steering went out. After a nasty interaction with the Earnhardt service call center (who told me the wait was two weeks and to go elsewhere), More

by Earnhardt believer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip V
Jul 11, 2023 -

Earnhardt Ford responded

We apologize for the inconvenience with the call center. We are happy to hear Filip was able to turn that experience around and deliver a quality visit. We hope your car is running smoothly & we look forward to seeing you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

July 07, 2023

Great communication with the service department. Service advisor, Filip, provided updates and was accommodating for my additional assistance requests. More

by E.I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip
Jul 11, 2023 -

Earnhardt Ford responded

We strive to deliver quality service and we're so proud of our team for delivering an excellent visit. We look forward to working with you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

July 02, 2023

We've been using Earnhardts since the mid 80's. Everybody is always very friendly and helpful to our needs. They keep you updated whenever the vehicle is in for maintenance. They don't to upsell yo More

by SC77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Jul 05, 2023 -

Earnhardt Ford responded

Thank you for being a valued member of the family! We look forward to taking care of you for years to come! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 28, 2023

Excellent service from start to finish! Very welcoming, was fast and efficient and super friendly. More

by Bernadettedameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jun 30, 2023 -

Earnhardt Ford responded

We appreciate your awesome rating, Bernadette! We're happy to hear our team worked hard to ensure you were taken care of. Don't hesitate to reach out if there's anything else we can assist with. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 27, 2023

Great customer service as usual. Very friendly and nice to work with. Kept me updated as to when my vehicle would be ready. More

by j_cmotorsports
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle, Angel
Jun 30, 2023 -

Earnhardt Ford responded

Thank you for choosing Earnhardt Ford! We're so proud of our team for taking care of you. Please don't hesitate to reach out if there's anything else we can do for you. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 15, 2023

I received a recall notice for my 2020 Escape. The recall advisor put me on a wait list and called me when there were parts available. Great job, Jordan! More

by llkrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 19, 2023 -

Earnhardt Ford responded

Thank you for sharing your experience. We strive to provide quality service and we're thrilled Jordan delivered! Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 27, 2023

Went to Earnhardt Ford to get my oil change and check-up on my car. They found a potential and made me aware of what to look for. They assured mr that this problem will be covered by warranty. I apprecia More

by llkrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Jordan
May 30, 2023 -

Earnhardt Ford responded

We're here to help and happy to see our service team provided you with both quality and accurate service. Should you have any questions about anything, please don't hesitate to let us know. You're family. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Jun 06, 2023 -

llkrise responded

Thanks for the great service.

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